Desk, blackout curtains, iron/ironing board, free WiFi
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Reviews of Motel 6 Elk Grove Village, IL - O'Hare

2 out of 5
Motel 6 Elk Grove Village, IL - O'Hare
2881 Touhy Ave, Elk Grove Village, IL

Reviews

8.0

Very good

Rating 10 - Excellent. 549 out of 1145 reviews" "
Rating 8 - Good. 282 out of 1145 reviews" "
Rating 6 - Okay. 129 out of 1145 reviews" "
Rating 4 - Poor. 83 out of 1145 reviews" "
Rating 2 - Terrible. 102 out of 1145 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

José A

Good for the price , like it
Stayed 1 night in Apr 2024

2/10 Terrible

cristian

Disliked: Cleanliness, property conditions & facilities
The first night there was a guy yelling all night. The second night I had to kill multiple cockroaches that were in my room.
Stayed 5 nights in Apr 2024

8/10 Good

Kai

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Short Uber ride to Rosemont faucet in tub was broken but the room was very clean and had wood not carpet. Staff was friendly
Stayed 4 nights in Apr 2024

4/10 Poor

Matthias

Disliked: Staff & service, amenities, property conditions & facilities
it was a loveless room and no service anywhere
Stayed 1 night in Apr 2024

10/10 Excellent

Ilia

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

8/10 Good

Lakshya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean, quiet and service was friendly
Stayed 1 night in Apr 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

2/10 Terrible

Muhammad

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Dawn

Travelled with family
Clean and easy check in. Comfortable room.
Stayed 1 night in Apr 2024

8/10 Good

Diane

Bed is too old and make a lot of noise
Stayed 1 night in Apr 2024

8/10 Good

Islan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Islan,Thank you for positively rating your stay!Lilith#Team6

8/10 Good

YOUR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Traveler,Thank you for the positive rating!Lilith#Team6

10/10 Excellent

Yoalex

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, good price
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 23 Apr 2024
Hi Yoalex,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Hona

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport abs cheap to Uber.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Hona, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

2/10 Terrible

Christine

Travelled with family, Business traveller
The beds were absolutely terrible, hard could feel the springs unable to sleep on and get any rest. The second bed in the room actually had something covering it that was like plastic and was loud and annoying every time you moved. Ridiculous told the front desk more than once and nothing was never done. We ended up getting our extra blankets from the car to put on mattresses to try to make them so we could get some sleep, never happened. So unfortunate because we were there to bury my mother and no one got any sleep. Just awful!
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Christine, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

8/10 Good

eric

Liked: Cleanliness, staff & service
Fridge microwave. Bed hard
Stayed 1 night in Mar 2024

10/10 Excellent

Lane

Liked: Cleanliness, staff & service, property conditions & facilities
There is no smoking in this hotel but as I entered the building, people out front smoking. Property is old but my room is clean and price was good $76
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 9 Apr 2024
Hi Lane, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 Terrible

andrzej

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
M
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 9 Apr 2024
Hi Traveler,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

4/10 Poor

Igor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was strong smell of a dust in the room.
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 9 Apr 2024
Hi Igor,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 Good

Socrates

Good staff
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Iaroslav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on 4 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

Leo

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Nancy Y. on 4 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Socrates

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Kenechukwu

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from Nancy Y. on 4 Apr 2024
Thank you for the perfect rating!!Nancy Y.#Team6

10/10 Excellent

Jose

Stayed 3 nights in Mar 2024

10/10 Excellent

Lawrence, Hanover Park

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Generally speaking, my expectations were lower than, what I really experienced at the motel. Best place for the price!
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi LawrenceThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

kelsang

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice and excellent area for airport travelers
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Kelsang,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Prince

Stayed 1 night in Jan 2024
Response from Nancy Y. on 21 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

RAVSHANJON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

Dominic R

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is undoubtedly the worst motel I have ever stayed at
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Dominic,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Juan

Stayed 1 night in Mar 2024

2/10 Terrible

Dominic R

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible dirty place
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Dominic,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

8/10 Good

José A

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 14 Mar 2024
Hi José A,Thank you for positively rating your stay!Lilith#Team6

4/10 Poor

Joseph

Disliked: Staff & service, property conditions & facilities
Refund never applied. Room 103: hot water in shower goes cold, have to wait, gets warm again, get done quick, goes cold again.
Stayed 6 nights in Feb 2024
Response from Nancy Y. on 6 Mar 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 Terrible

Chynarai

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Nancy Y. on 7 Mar 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excellent

Gennadiy

Stayed 1 night in Feb 2024

2/10 Terrible

tom

Hotel tried to charge me extra on a prepaid reservation as they said they did not have my room. Disturbed my one night check in
Stayed 1 night in Feb 2024
Response from Nancy Y. on 6 Mar 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Joseph

Disliked: Staff & service, property conditions & facilities
Handicap accessible room has major leak by bathroom sink, making it dangerous for a slip & fall accident. Leaks when no one is in room or using bathroom. From sink to toilet. Sent drunken vagrant to room when tv wouldn't change channel. Cable box set up behind front dresser/table. Appears to be a trap room.
Stayed 3 nights in Feb 2024
Response from Nancy Y. on 6 Mar 2024
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Smoorh
Stayed 4 nights in Feb 2024
Response from Nancy Y. on 6 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Leo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Tiffany checked me in and was and got me in quickly.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Leo,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, property conditions & facilities
Estela at check in was very helpful. The room was neat and clean.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Leo,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

10/10 Excellent

Maria de les angeles, Addison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Maria,Thank you for the excellent rating! We hope to see you soon.Lilith#Team6

2/10 Terrible

Zakia, Oak Park

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Zakia,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Okay

Kevin

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
didn't feel secure at the property. north end outside door not locked at night.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 27 Feb 2024
Hi Kevin,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Excellent

Brianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time in the area and I must say the rooms were very quiet. The front desk agents were very welcoming and nice. My last night I herd a little barking from a nearby dog in the hotel but nothing that really bothered me. Will be book again.
Response from Brand Experience Team on 20 Feb 2024
Hi Brianne,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excellent

Victor

Liked: Amenities
I've been to the Motel 6 in Shiller Park this motel 6 is the standard Of what all Motel 6 should imitate That one in Shiller Park is a embarrassment to this franchise Give this one 5stars I pray that they get new management over there in Shiller Park I can compare services that was rendered to us and it was night and day
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Victor,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

4/10 Poor

Jacqueline

Stayed 1 night in Feb 2024

10/10 Excellent

Scott

Stayed 1 night in Feb 2024

10/10 Excellent

Alma

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It’s not a five star hotel but the place is clean,bed sheets pillows and towels are clear white no stains no smell. Free coffee in the morning. 👍
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Alma,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

8/10 Good

Asad

Stayed 1 night in Feb 2024