Average hotel in great location
This historic hotel could be beautiful but is not in the best condition and needs some TLC, we were disappointed. The location was perfect for our weekend stay; attractions, lake, shopping all close or within very easy walking distance. Room was tiny but clean. No guest services or emergency information in room and when we asked they said it was on the computer... but no computer in the room! Also, phone did not work so we had to use our cell phones to contact front desk. Will choose a different hotel for next visit to Chicago.