Ratings based on 3,843 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Toronto

Posted 13-Sep-2016
Very clean hotel. Beds are super comfy - good balance of firm and soft. Continental breakfast on each floor was great
5out of 5
by A verified traveller

Great location!

Posted 13-Sep-2016
This hotel was very central to where I wanted to be, everyone was very nice and accommodating.
5out of 5
by A verified traveller

perfect downtown location.

Posted 11-Sep-2016
Pros: staff and location
Location: perfect downtown location
would definitely stay there again. Within walking distance to every major attractions
5out of 5
by A verified traveller from Colorado

Great place to stay!

Posted 11-Sep-2016
Excellent service, incredible stay! Ideal location! Highly recommend and will stay again the next time I'm in downtown Chicago!
5out of 5
by A verified traveller from Columbus, OH

My new go to hotel in Chicago- EXCELLENT

Posted 06-Sep-2016
Location is perfect for River North night life. Room was large, modern, well decorated, and clean. Continental breakfast included each morning located by the elevators on each and every floor! Guest services responds to text messaging requests!!
5out of 5
by A verified traveller from MI

Chicago Fun

Posted 06-Sep-2016
Perfect location, clean and friendly staff. Always enjoy staying at this hotel.
5out of 5
by A verified traveller

Posted 06-Sep-2016
The Kenzie hotel is clean, comfortable, and on a nice street. When you walk out of the lobby, there is NOT 100 people trying to catch a cab
3out of 5
by A verified traveller

Posted 31-Aug-2016
Very expensive, couldn't check in till 4:30 and parking was $60. Not the best experience
5out of 5
by A verified traveller from Chicago, Illinois

Chicago Weeken

Posted 30-Aug-2016
Upon arrival we were greeted with the friendly and vibrant hotel staff. Was a warm and welcoming reception. The hotel was meticulously clean and well organized. An unexpected and lovely free breakfast was set up in the lobby of each floor - unique and well received! Quick walk to the River Walk and outstanding location in general. Loved the stay, will be back.
5out of 5
by A verified traveller

Very nice

Posted 25-Aug-2016
Easy to find. They took very good care of us. First class hotel. Would stay here again.