Ratings based on 3,947 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
96% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Posted 09-Dec-2016
Nice people. Fun. Unique. Needs a little revamping.
5out of 5
by A verified traveller from RACINE WI

Nice Clean great location

Posted 02-Dec-2016
great experience 1st time stay always remembered by staff when entering lobby. valet service nicer than a continental breakfast included on every floor
5out of 5
by A verified traveller from US

Perfect location. Close to shopping and great food

Posted 01-Dec-2016
Pros: Everything
Cons: Nothing
Location: Shopping. Close to all the best stores. Macy's was about two blocks. Always felt safe. Enjoyed House of Blues.
What a wonderful hotel. The evening Happy hour was a surprise treat. The continental breakfast had a lot of options. The muffins were fresh and the buffet was restocked frequently. The beds were comfy and my teenage son said it was the best shower experience in his life. This will be my go to hotel for all future visits to Chicago.
5out of 5
by A verified traveller from US

Great little hotel

Posted 01-Dec-2016
Pros: Close, Nicely decorated, great staff
Cons: You completely ran out of breakfast food on our 2nd day. I'd think you should ensure that all guests can eat regardless what time they eat
Location: Very close to shopping and restaurants - and the little German Village - great
What a great find....close to Michigan Avenue and shopping/restaurants, wonderful staff, great breakfast and happy hour. Room had a great view, comfortable and clean. I'd stay here again in a second.
3out of 5
by A verified traveller from US

Posted 28-Nov-2016
The complimentary breakfast is rather frugal. The rooms are clean, and the staff is doing the job. The heating vent is loud and continuously creates an annoying, cold draft. The water pressure and temperature in the shower reminded me of California drought. Overall, I would not recommend it.
4out of 5
by A verified traveller from US

A boutique hotel in great location

Posted 28-Nov-2016
The Kinzie hotel will not disappoint the savvy traveler. Great location, lots of fun entertainment nearby and great shopping. It is right beside Trump hotel, so I could easily find my way back to Kinzie hotel when walking around town. i always get lost, so that was very nice. The only negative comment is lack of view, our room looked over rooftop and Ac unit. Thank you to hotel staff! Room was very clean and we got fresh towels upon request. Hotel has an app to offer assistance in events around town. We went to Christkindl market. Very fun!
5out of 5
by A verified traveller from US

Posted 21-Nov-2016
Great location, within walking distance to everything. Will stay there again.
5out of 5
by A verified traveller from US

Nice hotel, true comfort!

Posted 18-Nov-2016
Pros: Cleanliness, location
Location: Hubbard Street, enough said.. plenty of restaurants and great nightlife.
Stayed here as it was close to a lot of nice restaurants and bars, very nice modern feel to the room, breakfast right outside the elevator made it perfect for that 9am coffee/juice etc. They even gave us drink tokens for complimentary drinks at the hotel bar. Would stay here again!
5out of 5
by A verified traveller from US

Posted 16-Nov-2016
Staff was pleasant rooms were comfortable and clean definitely a positive experience at the Kinzie hotel
5out of 5
by A verified traveller from Montreal

Nice boutique hotel in the heart of Chicago

Posted 08-Nov-2016
Pros: Great service, beautiful decoration and attention to detail
Cons: The rates... But then again it was during the Cubs historic win weekend so all hotels went up in price.
Location: Near the train station, blue line to O'Hare, near Navy Peer, downtown Chicago, the river and it's Riverwalk. Lots of restaurants nearby.
Loved the atmosphere of this little downtown hotel close to the river and many interesting restaurants and attractions. Easy access by train from the airport. Definitely would go again!