Ratings based on 3,417 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
89% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Highly recommend

Posted 24-Jul-2016
Excellent hotel. Great location. Highly recommend....
3out of 5
by A verified traveller from chicago

not quite as expected

Posted 20-Jul-2016
Pros: close to the theaters and river
Cons: new bathroom doors, better soundproofing.could hear a normal convo. next door. turned up the t.v.smaller prices for the smaller rooms.
Location: theaters, restaraunts and the river,mill. park and the lake close, art museum close. everything in walking distance.
everything was just o.k. the room was super tiny,almost like they took full rooms and cut them in half to make more money. the bathroom was smaller than mine at home,and mine is TINY. no privacy in the bathroom as the double doors that you had to pull closed after you had a 1/4" or more gap in the middle. could hear people easily in the next room, was hoping we didn't keep THEM up with our t.v. on. no information about the hotel itself in the room, no layout or anything. no price list for the frig, always helpful. for what i paid i expected a bit more. disappointed.
2out of 5
by A verified traveller

Posted 10-Jul-2016
Pros: The lobby was absolutely beautiful.
Cons: New bedding!
Walking in to the lobby of Allegro right away it gave off a very nice, classy, and vintage feel. Very beautiful! Check-in is on the second floor, you are waited on by a HELPFUL AND FRIENDLY STAFF! To the side they had complimentary champagne!! WHOO HOO. Entering our room.. was quite a disappointment nothing like what we had expected... The rooms were very small.. Looking out the window we saw a construction site, which was not much of a view... but at least the hotel room decor was somewhat nice... I just can't get over how crammed we were. The restroom EVEN SMALLER. Our bed comforter had tiny yellow & brown speckled stains.... YUCK! There was no room service available.. The hotel entrance was beautiful but the room could use some fixing up.
1out of 5
by A verified traveller from TX

Avoid at all costs

Posted 29-Jun-2016
My purse was left in my room and someone from the staff stole my debit card, wrote down another card number but put it back in a manner that I could tell my purse had been rummaged through. Several hundred dollars were taken and now I am spending my family vacation fixing this situation.
Comment from Hotel Management
02-Jul-2016 by Iris, Hotel Management
Wendy, thank you for sharing your feedback with other Expedia Travelers. We are taking your comments very serious and have shared the results of our investigation with your travel companion and hope they have been shared with you. We are very sorry that you have to deal with such a frustrating situation. Iris Junge Rooms Director
2out of 5
by A verified traveller

Nonchalant staff

Posted 20-Jun-2016
Room faced brick wall. Staff nonchalant when we Complained.
5out of 5
by A verified traveller from Chicago IL

Posted 02-Jun-2016
Very nice hotel and the staff was awesome!! The location being right next to the theater made it very convenient for my 75 year old mother.
4out of 5
by A verified traveller from Philadelphia

convenient, nice hotel

Posted 12-May-2016
Cons: valet had started to help us get a cab then stopped and helped a guest in their mercedes valet and take care of their luggage. We got our own cab
Overall it was a very nice hotel. Bathroom was quite small and hard to manuever. Not much counter space. Room could use a comfortable chair. The lobby was nice, front desk staff very friendly.
Comment from Hotel Management
13-May-2016 by Amber B., Hotel Management
Thanks for taking the time to review our hotel! I'm pleased to see you enjoyed our property for the most part and will pass along your feedback to our valet company. Thanks again and we hope to have you back in the future!
4out of 5
by A verified traveller

Great spot on Randolph - Close to best Restaurants

Posted 04-May-2016
Pros: Accrutments and people
Cons: Elevator doors / elevators noise
Location: On the very edge of Chicago's best restaurants
The proximity to Chicago's attractions was excellent. The people are great. We were close to the elevators and it's an old building (very well appointed, but old. The elevators are older and noisey to rooms close by.
Comment from Hotel Management
19-May-2016 by Amber B., Hotel Management
Thanks for the wonderful review! Feel free to reach out to us prior to your next visit and we can certainly get you in a room further from the elevators!
3out of 5
by Mike

This traveller left a rating score only Posted 19-Apr-2016 on Hotels
3out of 5
by A verified traveller

This traveller left a rating score only Posted 19-Apr-2016 on Hotels