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Reviews of Travelodge by Wyndham Lansing IL

2 out of 5
Travelodge by Wyndham Lansing IL
17301 Oak Ave, Torrence Ave & Beinice Rd, Lansing, IL

Reviews

5.2
Rating 10 - Excellent. 47 out of 403 reviews" "
Rating 8 - Good. 61 out of 403 reviews" "
Rating 6 - Okay. 84 out of 403 reviews" "
Rating 4 - Poor. 83 out of 403 reviews" "
Rating 2 - Terrible. 128 out of 403 reviews" "

5.2/10

Cleanliness

5.8/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

4.4/10

Eco-friendliness

Reviews

6/10 Okay

Clint

Liked: Staff & service
Disliked: Cleanliness
Liked having nearby restaurants and stores. Did not like smell of room or sticky carpet.
Stayed 1 night in Sep 2023

6/10 Okay

Conner

Liked: Staff & service
Disliked: Property conditions & facilities
A rough looking place but not a horrible choice for a quick, affordable sleep.
Stayed 1 night in Nov 2023

4/10 Poor

Arquilla

Disliked: Cleanliness, property conditions & facilities, room comfort
Night of horror
The tub was dirty the bed was horrible to lay in.
Stayed 1 night in Oct 2023

6/10 Okay

William

Disliked: Property conditions & facilities
Convenience should be better
Hi i want to say the stay was good but the facility could be better but its s a old motel that needs lots of work. The elevator was out of order and our room was on the 3rd flr. Its was fixed before we left which made things much better. Thanks for putting the call in.
Stayed 1 night in Sep 2023

2/10 Terrible

Melanie

Travelled with family
This place should be torn down. It is in terrible condition which is maybe why they don’t try to clean it.
Stayed 1 night in Sep 2023

10/10 Excellent

Derek W

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service clean
Stayed 1 night in Sep 2023

2/10 Terrible

DONE DEAL

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The daytime desk clerk is very rude and obnoxious.
Stayed 2 nights in Sep 2023

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities
Nothing was too like. False advertising on the Expedia website, paid more to have amenities that were not available upon arrival, run down interior of the building, clerks work behind bullet proof glass.
Stayed 1 night in Sep 2023

8/10 Good

Brandon

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Season

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do better Wyndham
Stayed 2 nights in Sep 2023

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures of the property are NOT current. It smelled and looked nasty. The pool had a cover that was so old the color was bleached out of it with large holes in it with green water and algae. The floors and walls were gross and dirty and smelled awful. DISGUSTING! Holes from cigarette burns in the bed covers, cigarette burns in the tub, scum on the tub. Lots of 'regulars' hanging around.
Stayed 2 nights in Sep 2023

2/10 Terrible

Roman

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Lisa

Stayed 1 night in Sep 2023

2/10 Terrible

Damond Jewette

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't even stay! Checked back out, an hour after i checked in and went to stay somewhere else!!! I requested a refund for the hotel portion, but it's saying that i need to call in to file a claim. Please help?!?
Stayed 3 nights in Sep 2023

4/10 Poor

Clara

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Blankets and floor were disgusting. Other than that was fine.
Stayed 1 night in Sep 2023

2/10 Terrible

Nereida

Disliked: Cleanliness
Stayed 1 night in Aug 2023

4/10 Poor

Jamese

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Attitude
Very noisey which was fine But no breakfast and no pool like it said
Stayed 1 night in Aug 2023

2/10 Terrible

Brenda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Money taken, no check in
Didn’t get to check in
Stayed 1 night in Aug 2023

4/10 Poor

Barbara

Disliked: Cleanliness, amenities, property conditions & facilities
The towels had stains. Thank goodness I brought my own towels. The shower had hair on the shower walls. The chairs was dirty. The pool look disgusting. The room for Landry had left over clothes. Terrible. I will never go back to this place.
Stayed 1 night in Aug 2023

4/10 Poor

Steven

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The pool was closed and looks like it's been for a while, yet the advert boasts a pool and breakfast which was not available. The room was very dingy, and looked beat down. AC was great though, and the people there were nice.
Stayed 1 night in Aug 2023

2/10 Terrible

Ricardo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Quiet place
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
I will not stay there ever again
The room itself was ok. Not sure about the cleaning and the bathroom had black mode on the ceiling
Stayed 2 nights in Aug 2023

2/10 Terrible

Jane

Travelled with group
Disliked: Amenities
Would never stay here again. Nothing worked very well, many things stated on their website that is incorrect…no pool, no coffee, no breakfast, no hair dryer in the room. Not a very safe neighborhood.
Stayed 2 nights in Aug 2023

2/10 Terrible

Donald

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place shouldn’t be listed. The swimming pool area was filthy and the pool was covered and filled with trash. There was no breakfast. There wasn’t even coffee. A police officer drove through while we were unloading our luggage and questioned why we would be there. He said it wasn’t safe and that they expected trouble. It appeared to be more of a brothel than a hotel. Very misrepresented on the website. Would love a refund.
Stayed 2 nights in Aug 2023

2/10 Terrible

Sean

Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel I have ever stayed. Holes in blanket. Smells and elevators wouldn’t go my assigned floor. It would skip 2nd floor and go straight to the 3rd.
Stayed 1 night in Aug 2023

2/10 Terrible

Kimberly

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2023

4/10 Poor

Liping

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast included on listing but no breakfast at
On Hotels.com it listed breakfast included. But there was no breakfast at all.
Stayed 1 night in Aug 2023

2/10 Terrible

Aakash

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff blatantly ignored customers and they had a long list of dos and donts. Horrible customer service. 3rd floor is supposed to be smoke free, but smelled like marijuana and old cigarettes. Cigarette burns on sheets. Came in everyday to "clean", even though I said not to. I guess I got what I paid for, but they should have a disclaimer, "if you are not ok with cigarettes, don't stay here!"
Stayed 4 nights in Aug 2023

2/10 Terrible

Marissa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like anything about this property
Stayed 2 nights in Aug 2023

2/10 Terrible

Shylia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

4/10 Poor

KYLE

Travelled with family
Disliked: Cleanliness, property conditions & facilities
clealiness was lacking and a feeling of uneasiness because of unsavory characters hanging around.
Stayed 5 nights in Aug 2023

4/10 Poor

Ramon

Travelled with partner
Disliked: Amenities
Not safe or as clean as advertised
Stayed 2 nights in Aug 2023

2/10 Terrible

Anahi

Disliked: Cleanliness, staff & service, property conditions & facilities
Pool was extreme dirty and the hotel smelled a lot like cigars
Stayed 2 nights in Aug 2023

2/10 Terrible

Beverly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2023

4/10 Poor

Angela, South Holland

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
SEVERE roach problem. Couldn't put anything on the floor. Carpet was so dirty you could feel it through your socks.
Stayed 1 night in Aug 2023

2/10 Terrible

Lhousseine

Disliked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Marissa

Liked: Staff & service
Good for one night only. Last minute
The overall stay was pleasant. I got what i paid for. The hotel is ok for one night . I would not stay there more than one night. It’s just an older hotel the towels are old not fresh and clean. The sheets were clean and nice. Overall it was good for last minute .
Stayed 1 night in Aug 2023

2/10 Terrible

Laura

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Horrible experience! The hotel looked nothing like the website pics. It was dirty, unsafe, and everything was old and broken. Ripped bed linen with cigarette burns. Some guests were smoking weed, playing music, and making out outside their room. Avoid this place at all costs!
Stayed 1 night in Aug 2023

2/10 Terrible

Puskar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the worst place I have ever stayed. Hallways are stinky with dirty spots along the wall. The paints coming out from the walls of room annd dirty spots can be seen everywhere. Dirty towels were left behind, water dripping out whole night in the tub. Free breakfast mentioned in the website but they don't even provide coffee. Staffs are rude, when I asked about the coffee at 7 am they responded that it will open at 8. And when returned at 8, they said it is not provided. The whole hotel is a thug.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was awful. Not at all like the pictures shown! Beware!
Stayed 1 night in Jul 2023

4/10 Poor

Alyssa

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Staff was friendly, but the property is does not reflect the condition of the property currently. The room was clean, but it was in need of renovation. Elevator was out of order. Pool was covered by a torn cover and appeared to be growing things. If you are looking for a low-cost stay for your family, this is not the place.
Stayed 1 night in Jul 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent experence
Traveling threw decent room reasonable rates did the job
Stayed 1 night in Jul 2023

4/10 Poor

Mylik

Stayed 1 night in Jul 2023

10/10 Excellent

Gregory

Liked: Cleanliness
Stayed 1 night in Jul 2023

10/10 Excellent

Devontae

Stayed 1 night in Jun 2023

4/10 Poor

Michelle

Stayed 2 nights in Jun 2023

8/10 Good

Earl

Stayed 1 night in Jun 2023

6/10 Okay

Lee

Business traveller
PLEASE REFUND THESE DAYS FOR 118, AS I PAID CASH
I have been more satisfied with Travelodge by Wyndham! London is a great manager, D.K., Raj, Hitesh, are all very competent and professional workers at the front desk, and Maria (housekeeping) ... Is a aweetheart...! Thank You for great treatment at this property! HOWEVER, I AM ON NEED OF A REFUND FOR THIS STAY, AS I NEVER CHECKED IN THROUGH HOTELS.COM, & PAID CASH FOR THESE DAYS BY MISTAKE...!!!
Stayed 2 nights in Jun 2023

2/10 Terrible

Amber

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
NO breakfast. NO pool. NO WiFi. Front desk said "Oh, we stopped doing that but haven't gotten it off the website". But reviews suggest they have been scamming people this way for years. It's dirty and feels unsafe. I had low expectations for the price but this wasn't worth even that. Would NEVER have made the reservation if the amenities were correctly listed. Expedia's false description is a slap in the face and I will not use them or their app again as I have lost trust in their integrity.
Stayed 1 night in Jun 2023