Ratings based on 2,602 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
73% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Not really close to anything but the airport

Posted 26-Jul-2016
Air-conditioner wouldn't go to the temperature I wanted it to. In the ad it said I would have a great view no Greatview. ISO had asked they said they were really close to Rosemont they're not so close. Not much to do in the area . The bar had a few people in it. The restaurant on a Saturday night had two people in the entire restaurant that does not speak highly of the food i drove to Rosemont.
3out of 5
by A verified traveller

Posted 29-Jun-2016
Typical large airport hotel. Restaurant satisfies food needs.
4out of 5
by A verified traveller from Iowa

Satisfied our needs.

Posted 27-Jun-2016
Meets our family needs with clean rooms 2 "Queen" beds in quiet rooms. Loved the water pressure in the shower too. The staff always friendly. Mirage restaurant is a little steep in prices for breakfast but the gentleman waiter is superb at his job. We will return.
Comment from Hotel Management
07-Jul-2016 by arun, Hotel Management
Dear Sue, Thank you ! We look forward to see you again. Regards, Arun
4out of 5
by A verified traveller

Posted 25-Jun-2016
Cons: Monitor the hot tub. People use it for a kiddie pool, no room for adults
Friendly, clean. Great transportation to airport. Waited a little too long to return
2out of 5
by A verified traveller

Posted 24-Jun-2016
The hotel seems old and run down. Clean but old. Knollridge refrigerator. No microwave. Cable did not work at all. Nothing better than sitting around watching fuzz and the "message this channel not available " on every channel.
5out of 5
by A verified traveller

Very comfortable and I felt safe. Reasonable price

Posted 01-Jun-2016
It was reasonably priced and a very nice and comfortable place.
1out of 5
by A verified traveller from chicago

Do not waste your money!

Posted 19-May-2016
Pros: nothing
Cons: update rooms and chance rugs.
Location: Since it is close to the airport, there are not too much to do.
We needed to be close to the airport so that's why we made this choice. Our room was on the third floor. It was smelly, and the carpet had a big red stain. Our window was facing to dumpster. We complained and they moved us to the second floor. There was another stain on the floor and smelly as well. There was a tree outside blocking the light of our room. I spent most of the time outside of my room because it was dark. I do not recommend this "motel."
5out of 5
by A verified traveller from New Jersey

4 Points Sheraton Chicago

Posted 17-May-2016
We arrived three hours before check-in time and we were accommodated immediately. The room was clean and comfortable. Their restaurant was outstanding! Thank you for a great experience! - Melissa Brennan
3out of 5
by A verified traveller from Asia

Ok 4 biz stop over

Posted 14-May-2016
Complimentary water bottle opened and 1/3 empty. Coffee maker not so clean. Good airport shuttle service.
5out of 5
by A verified traveller from D

Overnight in Chicago

Posted 12-May-2016
Overnight stay in Chicago while traveling thru O'hare. Great deal and good night's sleep!!