Ratings based on 2,798 Verified Reviews

3.7 out of 5
74% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from illinois

Wonderful service and great hotel

Posted 27-Mar-2017
I'm so happy with this hotel! My husband lost his phone when we left and someone found it and the shuttle driver brought it to the airport on his next trip! So pleased ! Clean hotel as well and the pool was awesome:)
5out of 5
Recommended
for Everyone
by A verified traveller

Park and fly

Posted 26-Mar-2017
Staff were friendly and free shuttle to airport.
4out of 5
Recommended
for Everyone
by A verified traveller

Good value close to ORD

Posted 26-Mar-2017
Quick shuttle, comfy bed, great hot water pressure in shower, restaurant very convenient.
5out of 5
Recommended
for Everyone
by A verified traveller from Sandpoint ID

Convenient to airport and not far from downtown

Posted 18-Mar-2017
Comfortable- great staff at front desk and restaurant. Really appreciated service! Abraham in restaurant exceptional!
3out of 5
by A verified traveller

Posted 14-Mar-2017
Cons: the food at the restaurant, very bad quality
although it is a non smoking hotel, you can smell the smoke in the hallway
1out of 5
by A verified traveller from W

NOT READY FOR PRIME TIME.

Posted 13-Mar-2017
First the bad. After a very thorough 8 minutes of looking everywhere for the television remote, I had to call the front desk to get one. While looking for the remote, I discovered that my bed was broken and that there were metal nails on the floor near the underside of the bed. I also found toe nail clippings in plain sight. While using the restroom, the toilet paper dispenser almost fell off of wall. There were no power points for charging a cell phone anywhere near the headboards of either bed or the nightstand. I had to pull the nightstand out and reach over the top of it to the power point behind it as there was no room to go around the sides. It was necessary to unplug the hotel radio clock. The nearest power points are across the room. When I went to take a shower the next morning there were two pieces of black plastic on the shower floor. One went down the drain as soon as I saw them. I drew the shower curtain and took a short shower to find that afterward there was a giant puddle of water in the middle of the bathroom tile floor which made the tile floor extraordinarily slippery. The check-in process was smooth and quick and the staff were extraordinarily polite and informative. The bed was extremely comfortable and I slept very well. The temperature control in the room was also superb. When I set the temperature for 69, the room was at 69 with in two minutes. I'm guessing the negatives are not the norm.
3out of 5
Recommended
for Everyone
by A verified traveller from A

Four points

Posted 12-Mar-2017
Imthe first question asked me if I will recommended this to my friends, this will depends on what they are looking for. Overall the hotel is good for the price that was asked for $89 + tax. Lobby is nice, clean and beautiful. However once you walk to the hotel it's old and not as nice. Rooms are big with a lot of empty space. Bathroom is okay, they used dispensers for shampoo, conditioner, and body wash!! Didn't like that at all. Hotel is close to the airport so you will hear plans as they are landing and taking off. Free shuttle to the airport and parking for $12 night
5out of 5
Recommended
for Everyone
by A verified traveller from wisconsin

Great place convenient to O'hare with free shuttle

Posted 11-Mar-2017
Pros: Convenience to O'Hare
No problems, shuttle on time, room very clean, easy parking and access to hotel from highway.
5out of 5
Recommended
for Everyone
by A verified traveller from Chicago

Clean clean clean

Posted 07-Mar-2017
Exceptionally clean hotel. Staff was very friendly. Highly recommend.
5out of 5
Recommended
for Everyone
by A verified traveller from caannon

Close to airport

Posted 23-Feb-2017
We had a 1 night layover and were exhausted it was very nice to have a well serviced staff and the room was very comfortable.