Ratings based on 5,259 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Walking distance to all things downtown Chicago

Posted 29-Jul-2016
Two adults and four kids stayed comfortably for five days enjoying all things downtown Chicago. Complimentary happy hour and breakfast along with an extremely helpful staff made our stay that much more enjoyable.
5out of 5
by A verified traveller from Richmond, VA

Great hotel.. will.stay again

Posted 29-Jul-2016
It gave you everything you can ask for. My family felt real comfortable here and the amenties is why we will come back again!
4out of 5
by A verified traveller from San Francisco

Nice hotel, in the heart of Chicago

Posted 28-Jul-2016
The hotel is in a great location, near Navy Pier, Millenium Park, and a quick ride to the Shedd Aquarium, Adler Planetarium, and Field Museum. Free hot breakfast meant a lot of people bustling around in the main lobby, and, though we never took advantage of the free reception, it was nice to know we could have free drinks right in our hotel!
1out of 5
by A verified traveller from Bath, UK

Posted 27-Jul-2016
From check-in, when we were told that the parking under the hotel, labelled "Hotel Parking" was not actually hotel parking as that had changed recently, to the lack luster breakfast or inconsistent room cleaning, I cannot find anything good to say about my family and my experience at this hotel.
1out of 5
by A verified traveller

Parking way over price

Posted 26-Jul-2016
So surprised by the parking never again will I stay there
5out of 5
by A verified traveller from Detroit, MI

Upscale hotel room!

Posted 26-Jul-2016
Chicago is an expensive place to stay, but I am glad that we stayed here. The room was large and spacious, the breakfast was top notch and the service was impeccable. The only drawback was that the pool was very small. We thought that there may have been another one, but that was it. The location was ideal though, so that made up for it. Many attractions are in walking distance.
4out of 5
by A verified traveller from TN

nice hotel downtown

Posted 22-Jul-2016
The location of the hotel is great and very safe. All lot of restaurants are located at waliking distance. The 2 bedroom suite room is great for a family. Very nice and big room The swimming pool is a little too small. There is unfortunately no jacuzzi anymore
5out of 5
by A verified traveller

Hotel agradable de fácil acceso a lugares importan

Posted 19-Jul-2016
Fue una semana muy agradable y emocionante visitamos todos los lugares importantes de Chicago y la estancia en el hotel fue mi placentera
4out of 5
by A verified traveller from V

Great proximity

Posted 15-Jul-2016
Everything was fine, but it is time for the mattresses to be replaced.
4out of 5
by A verified traveller

Good location.

Posted 15-Jul-2016
Pros: Location. Breakfast was very good.
This is located in a very nice part of downtown Chicago, near the lake, river, and Michigan Ave. (shopping). I was also able to walk to the Sears tower, albeit a long but good sightseeing walk. There were a lot of families with children staying at this hotel. There is a Whole Foods and Target nearby, which is convenient.