Ratings based on 5,180 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

Great location; dirty room.

Posted 25-May-2016
Housekeeping never changed the linens the entire time of our stay even when I requested it daily. They did not restock coffee or glass cups so I couldn't have my coffee in the morning without waiting for housekeeping to bring some. The carpet had food and broken items on it when we first arrived.
4out of 5
by A verified traveller

Hotel in downtown Chicago.

Posted 18-May-2016
Loved how we were on the 13th floor. Didn't even know hotel had 13th floors. View was amazing. Would definitely stay there again.
3out of 5
by A verified traveller from Utrecht

Goede ligging, ruime kamers. Wel Rumoerig.

Posted 07-May-2016
Pros: ligging
Location: dichtbij alle bekende locaties in het centrum
Hotel ligt vlakbij voorzieningen. Kamers liggen aan centrale ruimte daardoor veel omgevingsgeluid.
4out of 5
by A verified traveller from B

Nice hotel!

Posted 30-Apr-2016
Stayed at the hotel for a Chicago visit to see a taping of Steve Harvey show. Nice hotel, delicious breakfast and courteous staff. Would definitely stay again.
5out of 5
by A verified traveller from Houston,Texas

mrs charlotte a bill

Posted 25-Apr-2016
Pros: The friendliness of the staff
Cons: More of a selection for the manager's reception.
Location: I stayed at the downtown Magnificent mile and it was very near the Navy Pier. Walgreen's and AMC movie theater is within blocks.
My stay was excellent. The hotel is very clean and the room was comfortable.
5out of 5
by A verified traveller from Kansas City

Embassy Suites

Posted 13-Apr-2016
Great hotel! I enjoyed my stay in the spacious suite. The breakfast buffeit was also good!
5out of 5
by A verified traveller from Ann Arbor, MI

Spring break for the family

Posted 12-Apr-2016
Great location. Enjoyed the manager's reception each evening. The bonus was the arcade next door by the movie theater- something for all ages.
5out of 5
by A verified traveller

Posted 11-Apr-2016
Was a pleasant stay and loved the night free drinks and food.....enjoyed wonderful breakfast also
4out of 5
by A verified traveller

Posted 10-Apr-2016
Convenient location. Very helpful staff. Nice facility. Peak times at breakfast very crowded but not unreasonable.
4out of 5
by A verified traveller

Great location.

Posted 08-Apr-2016
Great family hotel. Nice pool and breakfast area. Corner room had great views. We would stay here again.