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Reviews of Motel 6 Joliet, IL - I-80

2 out of 5
Motel 6 Joliet, IL - I-80
1850 McDonough Road, Joliet, IL

Reviews

5.0
Rating 10 - Excellent. 51 out of 447 reviews" "
Rating 8 - Good. 73 out of 447 reviews" "
Rating 6 - Okay. 81 out of 447 reviews" "
Rating 4 - Poor. 73 out of 447 reviews" "
Rating 2 - Terrible. 169 out of 447 reviews" "

5.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kay

Stayed 1 night in Mar 2024

2/10 Terrible

Richard Owusu

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Brand Experience Team on 12 Apr 2024
Hi Richard,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Next to 7-11
Stayed 2 nights in Jan 2024
Response from Brand Experience Team on 11 Apr 2024
Hi Ali,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

Naijah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Nancy Y. on 8 Mar 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Okay

Mj

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very noisy at night.
Stayed 1 night in Feb 2024
Response from Nancy Y. on 14 Feb 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Antonio

Travelled with partner
Disliked: Amenities, property conditions & facilities
Guy at front desk was rude. Cockaroaches found in hotel room and the shower looked like it hadn't been cleaned since it was installed. Would recommend sleeping in your car before I ever recommend this place
Stayed 1 night in Nov 2023
Response from Nancy Y. on 5 Dec 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Lauren

Disliked: Cleanliness, staff & service, property conditions & facilities
Room is in horrible condition. No phone, tv with no remote or CHANNELS.
Stayed 1 night in Oct 2023
Response from Nancy Y. on 7 Nov 2023
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 Terrible

Pablo

Stayed 3 nights in Oct 2023

2/10 Terrible

Ronald

Stayed 2 nights in Oct 2023

6/10 Okay

Stephen

Disliked: Cleanliness
Stayed 1 night in Oct 2023

4/10 Poor

robert

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Huge rips in a chair that were covered with scotch tape, cigarette burns in the blanket, moldy dirty top of the toilet tank, and the worst was that the entire floor felt slimy. I brought my shoes and socks into the bathroom with me when I showered so I didn't have to walk on it in my bare feet again. I'm pretty low maintenance but this was bad.
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 10 Oct 2023
Hi Robert,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

2/10 Terrible

Gerard

Travelled with family
Disliked: Amenities, property conditions & facilities
It was very loud with a lot of drama outside including busted car windows
Stayed 1 night in Sep 2023

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

6/10 Okay

Jose

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
They have cockroaches a lot of them not,safe to sleep
Stayed 1 night in Sep 2023
Response from Brand Experience Team on 19 Sept 2023
Hi Jose,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 Poor

Edward

Disliked: Staff & service, amenities, property conditions & facilities
Very rundown. Check in area was poorly organized and noisy. My room was far away from parking and dimly lit corridor. Several noisy gatherings and groups just hanging out. Would not have stayed if I had not been afraid of losing my deposit and not been very tired.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 29 Aug 2023
Hi Edward,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

6/10 Okay

Steffany

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Matthew

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Akosua

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2023

2/10 Terrible

John

Disliked: Cleanliness, amenities, property conditions & facilities
This place is a dump. If you google “seedy motel” I’m fairly certain this filthy monstrosity is the wikipedia page’s photo. Room stank of marijuana, floors were filthy. Beds had large stains. Plumbing was barely functional and noisy. Parking lot is too small and full of all sorts of sketchy individuals. Hookers on the curb out front. Door locks barely functional as frame and door had visible pry-bar damage outside and thanks to non-existent weather seals, daylight was visible all the way around. Mildew on door and window frame due to condensation caused by an AC unit stuck on 60F and full fan speed. I have stayed in hotels in third world countries that were cleaner and more secure. The pay-by-the-week/month residents blasted loud music all day and shouted and screamed all night. First time I have “slept” fully clothed and armed in the US. Thankfully had a sleeping bag with me so did not have to come into contact with whatever was on the beds.
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 8 Aug 2023
Hi John,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

10/10 Excellent

Meet

Liked: Cleanliness, staff & service, property conditions & facilities
Great place for its cost! Had a friendly staff, clean rooms, and a convenient location. Highly recommend!

2/10 Terrible

Joshua

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
There was nothing about this place that i would recommend. It smelled like mold. The furniture was chewed on from a dog and the TV didnt work. The grounds were horrible and people were actually living in the other rooms. This is worst experience that i have ever had. Oh and i believe i watched a drug deal take place.
Stayed 1 night in Jul 2023
Response from Brand Experience Team on 1 Aug 2023
Hi Joshua,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 Okay

Ida

Travelled with family
Disliked: Property conditions & facilities, room comfort
Needs some upkeep. Had roa hes in room
Stayed 1 night in Jul 2023

2/10 Terrible

john

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
all the above
Stayed 2 nights in Jul 2023
Response from Brand Experience Team on 27 Jul 2023
Hi John, We appreciate you taking the time to rate your stay. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 Okay

Linnea

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Jul 2023

2/10 Terrible

Luke

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was filthy. Found blood spot on my sheet and bathroom was super grimey. Not to mention there was a lot of shady looking characters hanging around the motel. Had to move. Thankfully thwre was a nice Super 8 just next to it. Felt like a 4 star hotel compared to the Motel 6.
Stayed 2 nights in Jun 2023
Response from Nancy Y. on 5 Jul 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Sergey

Business traveller
Disliked: Staff & service, property conditions & facilities
It’s terrible place
Stayed 1 night in May 2023

2/10 Terrible

Jack

Stayed 2 nights in May 2023

8/10 Good

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Budget & Puppy Friendly
We were making a cross-country move and looking for somewhere budget-friendly that would allow our dog. That's exactly what we got, along with friendly service and a decently clean room.
Stayed 1 night in May 2023
Response from Nancy Y. on 23 May 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 Terrible

Andre

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Roaches
Stayed 3 nights in Apr 2023
Response from Nancy Y. on 23 May 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 Terrible

Angela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nightmare Motel 666?
Toilet not working, it ran all nigh. t, very dirty. Smelled terrible. Curtain broken. Cigarette burns in the bedspreads, broken curtain, crayon colored on walls, air conditioner, outlets, rude staff. Second floor booked and told there was nothing else when shown that we had a handicapped person. Fight out in the parking lot, police there. Took pictures but it will not let me upload them on here. Says picture exceeds size limit.
Stayed 1 night in May 2023
Response from Brand Experience Team on 16 May 2023
Hi Angela,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

6/10 Okay

Shelly

Stayed 2 nights in Apr 2023

2/10 Terrible

Edwin

Travelled with family
Disliked: Property conditions & facilities
Roaches in room.
Stayed 1 night in Apr 2023
Response from Brand Experience Team on 9 May 2023
Hi Edwin,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

4/10 Poor

Crystal

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

4/10 Poor

james

Stayed 1 night in Apr 2023

4/10 Poor

Shana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible in every aspect.
Check in was easy and ok. The room was to be non smoking and was horribly stinky like smoke. Clearly not a non smoking room. My chest hurt to breathe by morning because of how bad the smell was. The tv did not work and when I called about it they told me they would fix it tomorrow. Well I’m only here tonight so that doesn’t help me. There was a light in the wall next to the tx that never shut off. No switch nothing. How are we suppose to sleep with a bright light ion all night. When I called about the light the office took the phone off the hook so no one would call. No help or service here at all. Beds and pillows were the worst I have ever experienced. Will not be coming back and highly recommend paying more to stay at a better place.
Stayed 1 night in Apr 2023
Response from Nancy Y. on 4 May 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 Poor

Miranda

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel had roaches.
Stayed 1 night in Apr 2023
Response from Nancy Y. on 4 May 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most horrible stay ever
It was the most horrible trip ever, the motel has roaches and the accommodation was horrible I fell and sprain my wrist, it was completely horrible
Stayed 2 nights in Apr 2023
Response from Brand Experience Team on 17 Apr 2023
Hi Traveler,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
german cockroaches everywhere
cockroaches in the room and bathroom all sizes--straight disgusting. when i fould them i left and the office just smiled and said oh but if you killed it no more and did absoultely nothing!!!!
Stayed 1 night in Mar 2023
Response from Brand Experience Team on 8 Mar 2023
Dear Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Dan J.#Team6

4/10 Poor

Bertesha

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Brand Experience Team on 8 Mar 2023
Dear Bertesha,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon. Dan J.#Team6

2/10 Terrible

James

Disliked: Cleanliness, amenities, property conditions & facilities
Dump
Stayed 7 nights in Feb 2023
Response from Brand Experience Team on 8 Mar 2023
Dear James,From everyone at Motel 6, we’d like to apologize for any error on our part that may have led to reservation issues or a less than perfect stay.Dan J.#Team6

4/10 Poor

Akim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023
Response from Brand Experience Team on 8 Mar 2023
Dear Akim,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Dan J.#Team6

10/10 Excellent

Marsha

Stayed 1 night in Jan 2023
Response from Nancy Y. on 20 Jan 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 Terrible

Tyler

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The place was disgusting! Anyone traveling to this area should avoid this motel at all costs. I'm not a picky person and this place was unacceptable for a lodging option.
Response from Nancy Y. on 20 Jan 2023
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and great staff
Stayed 5 nights in Nov 2022
Response from Nancy Y. on 7 Dec 2022
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and the staff is always there if you need them very clean and peaceful place to stay good area for shopping convenient i will stay here more often.😊😊😊
Stayed 1 night in Sep 2022
Response from Nancy Y. on 7 Dec 2022
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

2/10 Terrible

Victor

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Everything is very old. It needs an emergency renovation
Stayed 1 night in Oct 2022
Response from Nancy Y. on 7 Dec 2022
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 Terrible

Angela

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Bring Lysol and don’t touch anything.
Terrible. One of the worst places I have ever stayed. Ubers wouldn’t bring us back. Grossest toilet ever. We slept on top of the cigarette burn filled blankets and sheets.
Stayed 1 night in Oct 2022
Response from Brand Experience Team on 11 Oct 2022
Hi Angela,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 Good

Janice

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Room
Stayed 3 nights in Oct 2022
Response from Brand Experience Team on 11 Oct 2022
Hi Janice,Thank you for positivley rating your stay!Lilith#Team6

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Sketchy
This place should not be listed on Hotels.com very very sketchy we would not stay here room was dirty, burn holes in bedding did not feel safe
Stayed 1 night in Sep 2022
Response from Brand Experience Team on 11 Oct 2022
Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6