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Reviews of Country Inn & Suites by Radisson, Elgin, IL

2.5 out of 5
Country Inn & Suites by Radisson, Elgin, IL
2270 Point Blvd, Elgin, IL

Reviews

8.2

Very good

Rating 10 - Excellent. 449 out of 985 reviews" "
Rating 8 - Good. 304 out of 985 reviews" "
Rating 6 - Okay. 120 out of 985 reviews" "
Rating 4 - Poor. 64 out of 985 reviews" "
Rating 2 - Terrible. 48 out of 985 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

CHARLES

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location near Sheraton hospital. This was important as I was addressing some medical needs.
Stayed 1 night in Apr 2024

2/10 Terrible

Kunle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast did not offer non pork sausage hot breakfast items. No pastries with coffee. Will not book at this hotel again. The staff was friendly and man that was in the kitchen really tried to offer other items since hot food was available or even fresh fruit. Will not book here again!
Stayed 1 night in Apr 2024

8/10 Good

Pamela, Delavan

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2024

6/10 Okay

Nicole

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities
Definitely not the cleanest hotel
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a nice getaway
Stayed 1 night in Apr 2024

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time staying here as always. Front desk staff is helpful and always there when needed. Breakfast is good.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and close to the hospital and skilled nursing facility.
Stayed 6 nights in Apr 2024

8/10 Good

Jonathan

Business traveller, Travelled with group
Liked: Property conditions & facilities
Good
Stayed 2 nights in Apr 2024

6/10 Okay

Janet

Liked: Staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

CHARLES

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Responsiveness of the front desk staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff greeted us upon arrival and the friendly gentleman at the counter got us set up in our room quickly, as we were tired from our trip
Stayed 1 night in Apr 2024

10/10 Excellent

Les

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and met our needs. Staff was very nice and check-in was quick. Will stay here again
Stayed 1 night in Apr 2024

8/10 Good

Richard

Travelled with family
Liked: Staff & service
Good value. Shows wear.
Stayed 1 night in Apr 2024

10/10 Excellent

Teshell, Toledo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

terry

Stayed 1 night in Mar 2024

8/10 Good

Nancy

Liked: Staff & service, amenities
Good location close to restaurants and easy tollway access. Shopping close by ..north on Randall road. Descent breakfast. Easy check in and out.
Stayed 1 night in Mar 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service
The property was okay but it seemed a bit rundown. The breakfast was just fair.
Stayed 1 night in Mar 2024

8/10 Good

terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean & quiet. The breakfast are was clean with an attended working hard to wipe everything down.
Stayed 1 night in Mar 2024
Response from Chris on 23 Mar 2024
Thank you Jennifer we are happy you enjoyed your stay with us.

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Mar 2024

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk person was super friendly
Stayed 1 night in Mar 2024
Response from Chris on 15 Mar 2024
Hello StephanieThank you for your nice review. We will see you next time!

6/10 Okay

Stephanie

Disliked: Property conditions & facilities
Rundown
Stayed 1 night in Mar 2024

10/10 Excellent

brian h.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

Greg

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The location was good. The facility was incredibly outdated. Maybe 1980 era. The bathroom sink was cracked etc.
Stayed 1 night in Feb 2024

4/10 Poor

JIMMY WAYNE

Stayed 2 nights in Feb 2024

6/10 Okay

Elias

Stayed 4 nights in Feb 2024

6/10 Okay

Frank

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Rachel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The pictures did not match the room. The room was dirty, and the halls smelled.
Stayed 2 nights in Feb 2024

10/10 Excellent

Trevor

Stayed 2 nights in Feb 2024

6/10 Okay

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Room was fine. Clean and updated, if a bit dated. Staff polite. Screaming uncontrolled children was an issue and the walls and doors do not keep the noise out. Breakfast was ok, not great, I have definitely had better quality. Biggest issue is the nonexistent WiFi. It’s kind of there but so slow it’s not usable. Poorest WiFi I have had in a stay. If you’re a business person find another place to stay if you require service.
Stayed 4 nights in Feb 2024

10/10 Excellent

Asatur

Stayed 1 night in Jan 2024

10/10 Excellent

Nonalee, Coralville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel room seemed a bit "dated", it was clean, affordable, and met our needs well.
Stayed 1 night in Feb 2024

6/10 Okay

Ironee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
While the property and breakfast were good. My room had specks of feces in the bathtub. The bathtub stopper also did not work.
Stayed 1 night in Feb 2024

6/10 Okay

Richard, Washington

Stayed 2 nights in Dec 2023

4/10 Poor

Debra

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our room was filthy… definitely needs remodeling . I won’t stay there again
Stayed 3 nights in Jan 2024

6/10 Okay

Peter

Stayed 1 night in Jan 2024

6/10 Okay

arely

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property it self needs a lot of work paint peels falling all over. Tub was dirty and the toilet bowl could be cleaned better.
Stayed 2 nights in Jan 2024

2/10 Terrible

Anthony

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty sheets and sloppy cleaning
Stayed 1 night in Jan 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a good stay
Stayed 2 nights in Jan 2024

2/10 Terrible

Patricia

Disliked: Staff & service, property conditions & facilities
The guy was harassing me, stay trying to come in my room. Never going back
Stayed 1 night in Jan 2024

10/10 Excellent

Traci

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, staff & service, room comfort
Had to add days to our trip a couple of time staff was very accommodating cleaned rooms as requested
Stayed 1 night in Jan 2024

6/10 Okay

Brian

Liked: Staff & service
needs new carpet throughout. old and stained. bed was fair but pillows sucked. tv need to be updated. hard to see picture. but for the price it was ok
Stayed 1 night in Jan 2024

10/10 Excellent

Jeff

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
CFA trip
Staff was great Piper was great in the morning for breakfast always early for us to eat
Stayed 5 nights in Jan 2024

4/10 Poor

Misty

Stayed 1 night in Jan 2024

8/10 Good

Todd

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This site opened their breakfast station an hour before their normal time
Stayed 1 night in Jan 2024

2/10 Terrible

Brenden

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024