Location location location. Not much beyond that.
Located on Michigan ave is clearly a plus for a short 8 day visit. Everything nearby that a first time visitor wants to do and see. Chicago is a fabulous city and the hotel concierge(s) were more than helpful sharing their own experiences and pointing out sites not normally on the tourist route. We stayed in the old tower of the hotel and perhaps that contributed to the disappointing aspects of service and room. Small bathroom, fixtures falling off the wall, telephone not in service, not good coffee and limited breakfast choices (for a price), housekeeping not up to standard.