Ratings based on 10,630 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
82% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller

Hotel stay

Posted 09-Feb-2016
When we first got there the bathtub was full of water, the sink had gunk in it, and it was very hot. The front desk people were amazing! Very nice, and respectful.
4 out of 5
Recommended
for Everyone
by A verified traveller from Iowa

Nice cheap hotel on Michigan Ave.

Posted 09-Feb-2016
The room was very warm and there was no way to turn it down. We turned it off and I still think I lost 10 lbs sweating over night.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Feb-2016
Classic look, clean rooms, sunny, perfect view of the lake. Convenient late check out option. Affordable. Easy parking. Repeat customer!
3 out of 5
Recommended
for Everyone
by A verified traveller

Hotel con buena ubicacion

Posted 03-Feb-2016
El agua caliente tarda de 15-20 min en salir, pero creo q la ubicacion es muy buena y es barato
2 out of 5
by A verified traveller from manitowoc , wisconsin

Good location

Posted 02-Feb-2016
The only thing that this hotel has going for it is that it is close to a lot of the museums in the loop. Staff seem to be on concerned when I arrived at the check-in desk. Didn't say welcome more thanks for staying with us also directed us to the wrong elevator to get to our room. The bellboy was never around they had to bring some sort of bells call him back to the desk as we did keep our luggage in their locker room until we are able to check in. The parking there was listed on this website at Self Park but it was valet only. When I got my car back it smelled like weed inside. The room was nice and clean although it it was supposed to have two beds inside one was king size and one was full-size. The curtains didn't close all the way. There was no thermostat to control the temperature of the room. Upon leaving there were beer bottles in the hallway. Wouldn't probably stay here again as we ended up using the lift service to be transported to all of our destinations instead of walking. If you want a nice location where you can walk everywhere and this is the hotel for you. If not save yourself the hassle and go somewhere with better customer service.
4 out of 5
Recommended
for Everyone
by A verified traveller

nice stay

Posted 01-Feb-2016
It's really cheap and clean. But don't provide toothbrush... Recommend!
2 out of 5
Recommended
for Everyone
by A verified traveller

Beautiful view!

Posted 31-Jan-2016
Beautiful view! But with the view comes loud traffic! Horrible beds, mattress sheets pillows all bad. Staff very rude.
5 out of 5
Recommended
for Everyone
by A verified traveller

Great experience

Posted 29-Jan-2016
Will return next time I'm in Chicago. It was clean and the staff was friendly.
2 out of 5
by A verified traveller

Falsely advertised rooms

Posted 29-Jan-2016
The ad for our room wasn't anything like the picture. Instead we got a run down old closest for a room with a insect problem. Carpet and drapes were something out of the 1940s.
3 out of 5
by A verified traveller

Posted 25-Jan-2016
It was a great experience, I feel the mattress could have been more comfortable.....