Ratings based on 5,876 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveller

Posted 04-Feb-2016
Cons: I think the bed is not so clean, because I feel a little bit itch after two nights sleeping.
The hotel check in is very nice and the location is very suitable for travelling.
4 out of 5
Recommended
for Everyone
by A verified traveller from Illinois

I would recommend

Posted 20-Jan-2016
Good location to explore the city. Rooms are small but clean and new and have a nice layout design, similar to other Club Quarters we've stayed at. Staff were friendly and helpful. Only complaint: we stayed on 10th floor and on both evenings you could smell cigarette smoke in hall on way to room. The room never had any scent of the smoke, just the hallway.
4 out of 5
Recommended
for Business Travellers
by A verified traveller from Rochester, NY

Business in the Central Loop

Posted 13-Jan-2016
Pros: Location, location, location. Cleanliness Staff Free filtered water was a nice touch
Cons: Drop off for new arrivals was a bit dicey
Location: Central to everything. Sears (Willis) tower down the block.
As an employee of a midsized municipality I had a very limited room and board budget for travel, yet I had business in the Central Loop (downtown) Chicago. After a search I found Club Quarters. Club Quarters isn't quite 4 stars, but is better than 3. The club rooms are 'cozy' but not claustrophobic. The bed was very comfortable and clean. The bathroom was a bit small, but clean and had the basics required. Soaps/ towels well stocked everyday. There was no mini-fridge or safe in the room. The wi-fi internet was easy to connect to and fairly fast. A 32-40 inch tv rounded it out. Plenty of room in the closet for 1-2 people, and the thermostat was programmable. There is a small, but clean and bright gym, and lounge style room in the lower level. There was also business space. An Elephant and Castle and Starbucks are on the lobby level and are very convenient. The location is central to everything in the loop. The Willis Tower (Sears) was two blocks in one direction, the Fed two blocks in another, and the Chicago Board of trade a block away. The iconic Berghoff, and many other dinin was only a block and a half away. My business was only 1.5 blocks away. The Blue line and Red line are both very close and convenient as well. I would highly recommend this hotel as a great central loop value for anyone travelling on a budget for business, or for a clean well maintained no frills location for vacation exploring central Chicago.
4 out of 5
Recommended
for Everyone
by A verified traveller from CR

Perfect stay, right on the Loop

Posted 11-Jan-2016
Pros: The staff, their complimentary bottles of water, the bed :D
Cons: The bathroom. Their showers are kind of shallow and water gets every where.
We recently stayed here and it was lovely. The staff was friendly and helpful, specially Jonah, who gave us clues as to where to go and eat/have fun. The rooms are comfortable and nice. Our bathroom had a little problem which was that the shower floor was basically at floor level and every time we took a shower, the floor got REALLY wet, but that issue aside, everything was great
5 out of 5
Recommended
for Everyone
by A verified traveller

Great Location

Posted 11-Jan-2016
Walking distance from everything to see in Chicago.
5 out of 5
Recommended
for Everyone
by A verified traveller from Salt Lake City

Excellent Chicago Hotel

Posted 08-Jan-2016
Pros: Great location, great cost, wonderful amenities, great staff
Cons: NOTHING
Location: I was there for business on the business loop so for me it had everything.
The facilities were exquisite, neatly appointed, not spacious rooms, which is a waste, but the amenities were awesome. Of all the hotels I have stayed at globally this one impressed me with everything they have available and the staff was OUTSTANDING....always there, never a delay.....the extras in the form of the amenities was worth the price of the room. Close to the Blue Line directly to the airport (1 block). EXCELLENT EXCELLENT EXCELLENT
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 01-Jan-2016
シングルルームに宿泊しました。冷蔵庫が無いのが残念でしたが、スタッフの対応も良く清潔で宿泊代相応のホテルだと思います。
5 out of 5
Recommended
for Everyone
by A verified traveller

Everything was perfect!!!!

Posted 27-Dec-2015
Everything was juste fine, we have a good Time in Chicago and the room was perfect. I travel a lot i go to dozen of hotel i no what i talking about!!!!
5 out of 5
Recommended
for Everyone
by A verified traveller from O'Fallon, IL

Convenient Location

Posted 22-Dec-2015
Staff very helpful. Room was small but exceptionally clean and well equipped for a traveling business person. We really appreciated the free WiFi and the business center downstairs with free coffee, latte, cappuccino. Close to train station and good restaurants. This is second visit for us. We will come back
4 out of 5
Recommended
for Everyone
by A verified traveller

Heart of Chicago

Posted 21-Dec-2015
Very welcoming. Above and beyond what I expected. Very pleasantly surprised. I loved it.