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Reviews of Baymont by Wyndham Chicago/Alsip

2.5 out of 5
Baymont by Wyndham Chicago/Alsip
12801 South Cicero, Alsip, IL

Reviews

8.2

Very good

Rating 10 - Excellent. 440 out of 1000 reviews" "
Rating 8 - Good. 325 out of 1000 reviews" "
Rating 6 - Okay. 113 out of 1000 reviews" "
Rating 4 - Poor. 63 out of 1000 reviews" "
Rating 2 - Terrible. 59 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

R.

Business traveller
Liked: Cleanliness, staff & service, amenities
Helpful friendly staff not the greatest neighborhood
Stayed 1 night in Apr 2024
Response from FDM on 20 Apr 2024
Thank you for leaving us a great review. We do apologize for any inconvenience you may have faced outside of the hotel. Thank you once more and we hope to see you again. Have a great day!

8/10 Good

Dragan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good value for the price
Stayed 1 night in Feb 2024
Response from FDM on 19 Apr 2024
Thank you for taking the time to leave us a great review. We are glad you found our prices reasonable. Thank you once more. Have a good day we hope to see you again.

10/10 Excellent

Nelinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and the personnel was really nice. Would recommend to anyone visiting the area.
Stayed 4 nights in Apr 2024
Response from FDM on 17 Apr 2024
Thank you for taking the time to leave us a great review. We appreciate all positive feedback. We hope to see you again. Have a good day.

8/10 Good

Kristine

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from FDM on 8 Apr 2024
Thank you for leaving a positive review.We hope to see you again.

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from FDM on 8 Apr 2024
Thank you for the review!We hope to see you again!

10/10 Excellent

John

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from FDM on 6 Apr 2024
Thank you for letting us know the Hotel is clean. We hope to see you again.

6/10 Okay

Casey

Liked: Cleanliness
Decent for the price. Odd and repetitive signage.
Stayed 2 nights in Mar 2024
Response from FD Manager on 1 Apr 2024
Dear Casey,Thank you for taking the time to leave us a review. We appreciate the feedback. If by repetitive signage, you mean the marijuana and smoking signs, we apologize about any inconveniences but we are very strict in our smoking and noise policies. People have overlooked the signs in the lobby area and the elevators, so we just want to make sure the policies are being followed. Marijuana became legal in the state of Illinois but it is not legal inside this hotel.Again thank you for your review, I hope you have a wonderful day!

2/10 Terrible

Peter

Liked: Cleanliness, staff & service, amenities
Positives with this facility: *Easy access from interstate *Free parking *Free breakfast in the morning This hotel provided the convenience I needed.
Stayed 1 night in Mar 2024
Response from FD Manager on 25 Mar 2024
We are sorry you did not enjoy your stay. Thank you for leaving us a review, your feedback is very important to us.

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Mar 2024
Response from FD Manager on 25 Mar 2024
Thank you so much for leaving us a wonderful review! We hope to see you again soon.Have a great day!

8/10 Good

Shavaughn

Liked: Cleanliness, property conditions & facilities
Smells very nice in the rooms and supply dove products.
Stayed 1 night in Mar 2024
Response from FD Manager on 22 Mar 2024
Thank you so much for taking the time to leave us a wonderful review!We hope to see you soon, have a great day!

6/10 Okay

Kenneth

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Check in painfully slow.
Stayed 1 night in Mar 2024
Response from GM on 5 Mar 2024
Thank you for the feedback.

10/10 Excellent

John

Stayed 1 night in Mar 2024
Response from FD manager on 25 Mar 2024
Thank you so much for leaving us a wonderful review! We hope to see you again soon.Have a great day!

10/10 Excellent

winston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very economic
Stayed 1 night in Feb 2024
Response from GM on 1 Mar 2024
Thank you for the great review. We hope to see you again!

10/10 Excellent

Constance

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay
Stayed 1 night in Feb 2024
Response from GM on 17 Feb 2024
We are glad you enjoyed your stay. Thank you for the great review. We hope to see you again!

10/10 Excellent

Craig

Stayed 1 night in Feb 2024
Response from FD Manager on 22 Mar 2024
Thank you so much for leaving us a wonderful review! We appreciate the feedback.We hope to see you soon, have a great day!

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff , clean and quiet. Will definitely stay here again.
Stayed 1 night in Feb 2024
Response from GM on 12 Feb 2024
Thank you for the positive feedback. It is our pleasure to serve you well. We hope to see you again soon! Have a great day.

2/10 Terrible

AJ

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from GM on 31 Jan 2024
We are sorry to see you did not enjoy your stay. We hope you can give us another chance in the future.

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on 31 Jan 2024
Thank you for the great review. We hope to see you soon!

4/10 Poor

Erik

Travelled with partner
Liked: Staff & service
Disliked: Amenities
We were not aware that there were homeless or illegal immigrants allowed to stay there. They had no consideration for others. Bringing entire families with children in diapers and underwear with no shoes in Chicago with negative temperatures. They were loud, took all the food and messy. I am a paying customer. My wife was extremely uncomfortable. We had to go out to a local diner.
Stayed 3 nights in Jan 2024
Response from GM on 16 Jan 2024
Hello Mr. DotyI know we did not nor have any illegal immigrants, homeless families staying with us, though we never ask our guests about their personal life situations.There were two very nice paying families staying with us for their moms funeral with 5-7 children who came from their rooms to have breakfast in the breakfast room. Some kids had their socks on without shoes on, (kids will be kids) but all children were fully clothed that we saw. They were probably messy as most children are, especially that many at one time. The weather was in the negative temperatures but, I assure you, when they left the hotel those children were dressed warm. I am sorry if they were too loud for you and that your wife felt uncomfortable. Have a great day.

2/10 Terrible

Damisha

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t waist your money
Bed had a sink in it and they gave me a hard time when I mentioned it to them. Heat stopped working in the e room they finally decided to swap me to. Loud neighbors playing music all night.
Stayed 2 nights in Jan 2024

4/10 Poor

Indria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from GM on 17 Jan 2024
We are sorry to see you did not enjoy your stay. We appreciate all feedback.

4/10 Poor

Erik

Travelled with partner
Stayed 1 night in Jan 2024
Response from GM on 12 Jan 2024
We are sorry to see you did not enjoy your stay. Your feedback helps us to work on improvements. We hope you give us another chance to serve us better. Have a wonderful day.

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant surpise.
The Hotel was suprisingly cleaner than I had expected. The room was comfortable and clean. The only negative on thestay was there was a breakfast incluyded, however the breakfast area was not set up as I departed shortly after 7 a.m. There was coffee available. I would highly recommend staying at the Baymont.
Stayed 1 night in Dec 2023
Response from GM on 9 Feb 2024
Thank you for the positive feedback. Although, we do apologize about the inconvenience in the breakfast area. Thanks once again and we hope to see you again!!

10/10 Excellent

Leon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on 12 Jan 2024
Thank you so much for your amazing review, we are happy to see you enjoyed your stay. We hope to see you again soon,

8/10 Good

Darlice

Travelled with family and small children
Liked: Cleanliness, staff & service
The property is a little dated but the staff was very nice
Stayed 1 night in Dec 2023
Response from GM on 12 Jan 2024
Thank you so much for your review! We appreciate all feedback. We hope to see you again soon, Happy new year!

10/10 Excellent

yuxin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good place for stay
Stayed 1 night in Dec 2023
Response from GM on 2 Jan 2024
Thank you so much for your review. We are happy to see you enjoyed your stayWe hope to see you again soon, happy new year!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pepper
Always happy with our stay.
Stayed 5 nights in Dec 2023
Response from GM on 31 Jan 2024
Thank you so much for your amazing review! It's always good to receive positive feedback.We hope to see you again soon.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Bathroom light was very light and greenish. Poor light for getting ready. Window was off track and old, not a good seal. Could hear all the traffic since it is located right next to busy Main Street. Breakfast on Christmas am was more limited then other days. No eggs, waffle machine not on. Asked for shaving cream and got dehydrated/ evaporated little packet of no use.
Stayed 4 nights in Dec 2023
Response from GM on 28 Dec 2023
Thank you for taking the time to leave us a review. We apologize for any inconvenience with the lighting. Regarding the noise, we are located next to the express way and next to a very busy street. We do apologize for that. We are sorry to hear you did not enjoy our complementary breakfast. One of the waffle machines was not working properly so we had to put it out of order. But the other one was still working, we hope you were able to use it. We do hope you could have something from our breakfast that you could enjoy.Again sorry for any inconvenience. We hope to see you again soon. Happy holidays!

10/10 Excellent

Kevin

Stayed 2 nights in Dec 2023
Response from General Manager on 22 Dec 2023
Hi Kevin,I would like to thank you for taking the time out of your day to rate us.I am so glad you had a positive experience. We appreciate the 5, I will make sure to pass this on to the staff.We all wish you and your family a beautiful Holiday!

8/10 Good

Lavonne

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from GM on 18 Dec 2023
Thank you so much for your review. We hope to see you again soon! Happy holidays!

10/10 Excellent

Fredy, WINTER GARDEN

Stayed 1 night in Dec 2023
Response from GM on 18 Dec 2023
Thank you for your amazing review! we hope to see you again soon. Happy holidays!

10/10 Excellent

Sharonda

Stayed 1 night in Dec 2023
Response from GM on 15 Dec 2023
Thank you for your amazing review! We hope to see you again soon. Happy holidays!

10/10 Excellent

Fredy, WINTER GARDEN

Stayed 1 night in Dec 2023
Response from Gm on 17 Dec 2023
Thank you so much for your review! We hope to see you again soon. Happy holidays!

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on 13 Dec 2023
Thank you so much for your review. We hope to see you again soon! Happy holidays.

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on 13 Dec 2023
Thank you so much for your review. We hope to see you again soon! Happy holidays.

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from GM on 9 Dec 2023
Thank you for amazing review! We appreciate the feedback. Have a great day

10/10 Excellent

Gerardo

Business traveller
Liked: Staff & service
Stayed 1 night in Nov 2023
Response from GM on 6 Dec 2023
Thank you so much for your amazing review! We appreciate your feedback. Have a great day!

8/10 Good

AJ

Liked: Cleanliness, staff & service
Stayed 4 nights in Nov 2023
Response from Gm on 6 Dec 2023
Thank you so much for your amazing review! We appreciate your feedback. Have a great day!

2/10 Terrible

Jakob

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Gm on 6 Dec 2023
So sorry you did not have a good experience. We appreciate all feedback.Have a great day!

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from GM on 1 Dec 2023
Thank you so much for your amazing review! We hope to see you again soon.

10/10 Excellent

Rauf

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Nov 2023
Response from GM on 27 Nov 2023
Thank you so much for your review, we are happy to see you enjoyed your stay.We hope to see you again soon! Have a great day.

10/10 Excellent

LaVerne

Stayed 1 night in Nov 2023
Response from GM on 15 Dec 2023
Thank you for your amazing review! We hope to see you again soon. Happy holidays!

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from GM on 18 Nov 2023
Thank you so much for taking the time to leave us an amazing review! We hope to see you again in the future. Have a great day!

6/10 Okay

Kimberlyn

Travelled with family
Ok not the best stay at all and I travel alot at l
I booked the room on this website I get to the hotel they didn't accept my debit card (Varo) which I don't understand why they are a really good bank. I had to pay a deposit in cash for a 100 dollars and then they didn't want to give it back not because I was smoking in the room because one of my husband's cigarettes broke in the room and there was tobacco in the trash, no tissue in the room
Stayed 1 night in Nov 2023
Response from GM on 13 Nov 2023
Hello, Thank you for your review, we appreciate all the feed back.Unfortunately we do not accept online banking. We only accept major bank credit cards. Regarding the tobacco, as you mentioned to our staff member, your sister was the one who rolled in the room. Marijuana is not allowed in the hotel at all, but, thank you for not smoking in the hotel.Again thank you for your review, have a great day!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from GM on 13 Nov 2023
Thank you so much for your review, we appreciate you staying with us! We are happy to see you enjoyed your stay!Have a great day.

8/10 Good

AJ

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from GM on 6 Nov 2023
Thank you for your review. We are happy to see you enjoyed your stay. We hope to see you again soon!

10/10 Excellent

Amber

Stayed 2 nights in Oct 2023
Response from GM on 6 Nov 2023
Thank you so much for your review. We are happy to see you enjoyed your stay. We hope to see you again soon. Have a great day!!

10/10 Excellent

Etienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very professional and the included breakfast was excellent.
Stayed 1 night in Oct 2023
Response from GM on 6 Nov 2023
Thank you so much for your review. We are happy to hear you enjoyed your stay. We hope to see you again soon. Have a great day!!

10/10 Excellent

Alisia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice and clean and comfortable
Stayed 1 night in Oct 2023
Response from Gm on 6 Nov 2023
Thank you so much for your review. We are happy to hear you enjoyed your stay. We hope to see you again soon. Have a great day!!

10/10 Excellent

Majd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly check in was very easy and fast
Stayed 1 night in Oct 2023
Response from GM on 6 Nov 2023
Thank you so much for your review. We are happy to hear you enjoyed your stay. We hope to see you again soon. Have a great day!!