Cottage Suite | Minibar, blackout curtains
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Reviews of Phowadol Resort & Spa

4 out of 5
Phowadol Resort & Spa
183 Moo 3 Rimkok Subdistrict, Muang, Chiang Rai, Chiang Rai

Reviews

7.4

Good

Rating 10 - Excellent. 41 out of 144 reviews" "
Rating 8 - Good. 47 out of 144 reviews" "
Rating 6 - Okay. 37 out of 144 reviews" "
Rating 4 - Poor. 9 out of 144 reviews" "
Rating 2 - Terrible. 10 out of 144 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Allison

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Bed was hard our back hurts. The room was dusty and misty. The curtains were torn. Two pillows were thin. Not enough lights in the room or outside area.
Stayed 3 nights in Apr 2024

8/10 Good

Wilton

Travelled with partner
Liked: Staff & service
It’s nice but it’s a bit run down. I’d say it’s more a 3 star with nice service. Breakfast could be better but we didn’t prepay so only did it once. It is secluded but close enough to easily get a ride. Staff are great which we find to be true all over Thailand
Stayed 3 nights in Feb 2024

8/10 Good

Julio, Highland

Travelled with partner, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Hard bead
Stayed 2 nights in Feb 2024

6/10 Okay

Christopher

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Do not pick this hotel based on the photos. As others have mentioned. The property today does not match those images. It is very run down. Our room had a broken shower head that leaked water everywhere. Plus you could not change the temperature on either the shower or hand basin. It came out boiling hot. Its a shame as the property has so much potential if it was maintained and upgraded. Having said that if you are aware of what you are getting, then its not the worst place to stay. Staff are lovely and super helpful.
Stayed 4 nights in Jan 2024

10/10 Excellent

brad

Stayed 3 nights in Jan 2024

10/10 Excellent

Kanoknart

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Camila

Stayed 3 nights in Nov 2023

8/10 Good

mariko

Liked: Cleanliness, staff & service, property conditions & facilities
I always stay this hotel when I visited Chiang Rai. The atmoshpere is good and price is reasonable for its facilities.
Stayed 2 nights in Jun 2023

4/10 Poor

Sunil, Walnut Creek

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Badly in need of renovations. Dirty shower curtains, hard and old mattress—very uncomfortable. Staff are nice and try to manage as much as they can
Stayed 11 nights in Apr 2023
Response from PhowadolResort on 3 Jun 2023
Thank you for your feedback.

2/10 Terrible

ludovic

Stayed 2 nights in Jan 2023

10/10 Excellent

Boaz

Stayed 3 nights in Jan 2023

6/10 Okay

Cynthia

Stayed 3 nights in Jan 2023

6/10 Okay

Caroline

Travelled with group
Liked: Cleanliness, room comfort
A nice rural hotel which needs some TLC
A nice hotel in a quiet rural area. The rooms were clean and we were a large group of friends with several rooms. Some were older than others and other reviews said that the lodges were a lot nicer but our rooms were good value. The hotel is quite far out of town and the pool was closed for maintenance. Clearly the pandemic has meant that certain things can’t be updated as the gym was very old and musty and the breakfast and breakfast room need updating. I would stay here again but it would be nice if the site was better maintained although I understand in the present circumstances this is difficult. We paid to go to a big hotel on the last day so we could use a pool so it might have been nice if the staff had offered something complimentary to compensate for the fact the facilities couldn’t be used- when guests are scarce it pays to look after them.
Stayed 3 nights in Oct 2020

8/10 Good

Neil, Houston Tx

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spacious cottage, easy to find, big grounds. Helpful staff, decent breakfast. Restaurants nearby and easy drive to town.
Stayed 1 night in Aug 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2020

2/10 Terrible

Lotsarin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was charged from the hotel I never check in and I can not refund my money back too terrible booking application and hotel not recommend
Stayed 4 nights in Jul 2020

8/10 Good

Verified traveller

Stayed 1 night in Jun 2020

2/10 Terrible

terrence

Disliked: Cleanliness, property conditions & facilities, room comfort
Not worth it
Very old and poor maintain. Water smell funny and not hot. Feel haunted too
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2020

2/10 Terrible

Buncha

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Dangerous area. Very far away. Not comfortable bed.
Stayed 2 nights in Jan 2020

10/10 Excellent

Laurie, Boise, Idaho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an older resort property, but kept up nicely and the staff are so friendly and eager to help with anything that you need. I stayed in the basic level room which was very nice, but they also have cute little bungalows that have bath tubs that I would book if I were to stay there again. Restaurant on site with delicious food. Very happy with this property.
Stayed 1 night in Jan 2020

4/10 Poor

JJ, Zurich

Travelled with partner
Disliked: Property conditions & facilities
Staff was friendly but have not been trained to inform or interact with guests. The facility has been build once and never invested money again to fix anything. The place is a mass tourist housing for tours. The food was the worst I had so far in Thailand. There is no love in that place, only squeezing out the very last bit.
Stayed 1 night in Dec 2019

8/10 Good

Mariko, Tokyo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quite and relax atmosphere with reasonable price. I'm quite satisfied by the quality.
Stayed 3 nights in Dec 2019

10/10 Excellent

Thanaseth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Transport slow
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service
The wooden floor in the room is very slippery Should hurry to improve urgently
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel clean and had no complaints about anything. Would stay there anytime
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
It was very comfortable! However, some things were very pricy. The laundry cost per item to wash, so we had to take our laundry elsewhere. Besides the price of certain things, it was very relaxing. And they even let you take out DVD's!
Stayed 3 nights in Jul 2019

8/10 Good

Hans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice park-like setting
We had booked a Superior Room, and got a free upgrade to a Cottage. Thanks, this was nice! It was in July, and the hotel was almost empty. Therefore they did not offer a breakfast buffet, only breakfast from the menue, which was good, however nothing special. The breakfast/dining room looks outdated, not comfortable at all. Certainly would benefit from an upgrade. I also checked the Superior Room, as I may consider to go there again. This looks o.k., however I would prefer one with an odd room number, as they face the park like setting of the resort grounds, and not the other side towards the road. I enjoyed the big pool, however there were no umbrellas. Getting a good offer, I would stay there again!.
Stayed 1 night in Jul 2019

4/10 Poor

Kan Kan

Disliked: Cleanliness, property conditions & facilities, room comfort
A very bad experience
This resort looks a lot older than what the pictures show online. I requested a room with bathtub but was given one with shower only. In the middle of the night, the AC suddenly started to leak water and flooded the room. I had to pack everything and requested to change to another room. In the new room, it was smelly and AC didn't work so well. I woke up in the middle of the night sweating. Bed was not comfortable. Swimming pool was dirty with a lot of dead bugs. No umbrella no cushions on the chair. Pool bar and restaurant bar were closed. No wonder nobody hang out in these areas! It was a disappointed experience and I will not recommend anyone to stay there!
Stayed 1 night in Jul 2019

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick Trip to Chiang Rai
Had a hard time finding it but once there, I was very pleased with the accommodations. I would definitely stay there again.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Stayed 3 nights in Apr 2019

10/10 Excellent

JW, WI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel facility and the atmosphere is really nice. The food was good.
Stayed 2 nights in Dec 2018

6/10 Okay

Anulak

Ok.
A bit older resort. It has a certain charm but need some remodeling or deep cleaning. Overall ok with value. Breakfast is decent. But the staffs, though are nice and polite, needs some training on customer service. We had some issues with simple local transportation arrangement.
Stayed 2 nights in Dec 2018

6/10 Okay

Stephen

Disliked: Cleanliness, property conditions & facilities
Pictures on hotels.com are not accuate.
This resort is overpriced for what you get. The pictures on hotel.com are not accurate. The pool was filthy and had algae growing in the bottom. All the chair and umbrellas were put away. The room we had had huge chunks of paint chipping off the walls. The extra pillow in the tv cabinet smelled like mildew. The room had tiny ants everywhere. Room service was very disappointing. It was very over charged and was one of the worst meals I have had in Thailand. In the amenities it lists Airport Shuttle as though this is a viable option. They charged 200 baht PER person for the shuttle when you can get a taxi for only 170 (for everyone).
Stayed 2 nights in Nov 2018

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful resort
Beautiful grounds with lovely gardens and ponds. Friendly staff. A short ride from town but worth it for the peace and quiet.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Okay
The staffs are friendly and the facilities are fine though a bit aged. The environment is quiet and relaxing with plenty of lovely plantations and ponds. Just a few points to note, the water pressure is not enough for a satisfying shower; the roll away bed is far from comfortable (my back still hurts). Regarding food, I wish their breakfast could have more varieties as we had almost the same thing for a few days. The lunch buffet is 189 bhat which is very attractive but I would recommend people to try something else unless you don’t have time to go outside. With its reasonable price and the convenient location (like 15 minutes drive from airport/city centre), I would recommend Phowadol.
Stayed 3 nights in Jan 2018

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
John on asia visit
Good place to unwind for a few days but a bit far from centre of town
Stayed 3 nights in Dec 2017

6/10 Okay

Xia

Liked: Staff & service
Nice facility but little too old, need update.
Nice location but need to remodel the place to make it looks more presentable...kinda old.
Stayed 2 nights in Dec 2017

8/10 Good

cher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

SeattleTraveler, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
The resort is quite nice and conveniently located a few minutes from Chiang Rai city center. We stayed there for about a week but large groups of tourists seem to come and go every day and large business meetings happen during the day (making it difficult to park your car), contrasting sharply with the atmosphere you would expect from a resort.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Michael, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in Northern Thailand
It was wonderful place to stay and would have liked to explore the hotel grounds further but the weather was miserable during our stay, raining and temps around 10 degrees C. The room was excellent but the bed was a bit stiff for our liking. I will book this hotel again next time we get back to Chiang Rai.

10/10 Excellent

shannon, Astoria oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful grounds
Neat grounds fish and ponds kids loved exploring, nice one room separated cabins with living area and nice porch. Only downside is it isnt right in town, not a very walking friendly neighborhood

8/10 Good

Heather, Bangkok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NIce getaway.
We liked the hotel very much. Just stay out of the restaurant and reception. We had dinner and it was good, so we tried breakfast. Bad idea. It was awful. Very expensive and inedible. We tried to figure out how many times they reused the coffee grounds to make the coffee. Nasty stuff. I live in Thailand and am accustomed to the "Asian style" breakfast. I like jok in the morning and the different noodle dishes. I'm not sure how they could make Thai food taste that bad. The worst thing was the price. It cost almost a day's pay for a Thai to eat there per person. My Thai MIL almost had a heart attack over the price and then with the food being so horrible she was upset about it the entire day. The other problem we had was that reception refused to call a taxi for us. We wanted to hire a taxi to take us, 4 adults, to the white temple. They told us the only option was their shuttle to the night market for a sort or reasonable fee, or hire their van to the white temple for a couple hours for an insane price. We could have rented a car for two weeks for the price we were quoted. We ended up renting a car for out stay so we could avoid their crazy rates. The next day we asked for directions to the long neck village. Reception drew us a totally bogus map in the complete opposite direction from where we needed to go. Half a day wasted. No language barrier. I was the only non-Thai in the group.

2/10 Terrible

Darlene, Milwaukee, WI

Disliked: Staff & service, property conditions & facilities, room comfort
Hotel past it's prime
This hotel looks like it was great in it's prime. When we arrived, we were told they were booked solid so they upgraded us to a better room. The room they upgraded us to had only one bed and not two as we had reserved. They did offer to bring in a cot but an adult sleeping on a cot is not comfortable, especially when you paid for two beds. The shower was outside and the temperature in the morning was 55 degrees F (12 Celsius), plus in order to get the hot water for work, you had to turn the air conditioning on! Now imagine trying to shower in the morning outside and come inside to a colder room. There were holes in the screens and very small biting bugs flying around. Woke up every morning with bites. The hotel also wouldn't call a cab to take us into town and the airport and required we take their shuttle, which was double the price of a Taxi. The hotel is also quite a distance from town and nothing that you can walk to. This hotel catered to large tour bus trips as there were multiple new buses in the parking lot each evening and morning. The breakfast was nice and the food was good. I would not recommend staying here, nor would I ever stay here again.

6/10 Okay

jaled gustavo, colombia

Liked: Cleanliness, staff & service, room comfort
nice hotel
hotel amenities are a little bit old and is located far from downtown