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Water slide
Outdoor pool, free pool cabanas, pool umbrellas
Outdoor pool, free pool cabanas, pool umbrellas
Minibar, in-room safe, desk, blackout curtains

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

    Popular LocationChiang Mai Night Bazaar8 min walk
    Popular LocationWarorot Market17 min walk
    Popular LocationTha Phae Gate19 min walk
    AirportChiang Mai (CNX-Chiang Mai Intl.)10 min drive
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  • Executive Suite, 1 King Bed

    Room amenities

    • 926 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsExecutive Suite, 1 King Bed
  • Premier Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 624 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsPremier Room, 1 King Bed
  • Premier Room, 2 Single Beds

    4.7/5 guest room rating

    Room amenities

    • 624 sq ft
    • City view
    • Sleeps 3
    • 2 Single Beds
    More detailsPremier Room, 2 Single Beds
  • Deluxe Room, 2 Single Beds, Pool View

    4.1/5 guest room rating

    Room amenities

    • 463 sq ft
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Room, 2 Single Beds, Pool View
  • Horizon, Deluxe Room, 2 Single Beds

    Room amenities

    • 463 sq ft
    • City view
    • Sleeps 3
    • 2 Single Beds
    More detailsHorizon, Deluxe Room, 2 Single Beds
  • Horizon, Premier Room, 1 King Bed

    Room amenities

    • 624 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsHorizon, Premier Room, 1 King Bed
  • Deluxe Room, 1 King Bed, Pool View

    4.4/5 guest room rating

    Room amenities

    • 463 sq ft
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Pool View
  • Horizon, Deluxe Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 463 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsHorizon, Deluxe Room, 1 King Bed
  • Deluxe Room, 1 King Bed

    4.7/5 guest room rating

    Room amenities

    • 463 sq ft
    • City view
    • Sleeps 3
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Deluxe Room, 2 Single Beds

    4.5/5 guest room rating

    Room amenities

    • 463 sq ft
    • City view
    • Sleeps 3
    • 2 Single Beds
    More detailsDeluxe Room, 2 Single Beds

About this area

Chiang Mai

Located in Chiang Mai's Chang Khlan neighbourhood, Shangri-La Hotel Chiang Mai is in the city centre and near the airport. Tha Phae Gate and Wat Phra Singh are notable landmarks, and travellers looking to shop may want to visit Chiang Mai Night Bazaar and Warorot Market. Travelling with kids? Don't miss Chiang Mai Zoo and Chiang Mai Night Safari.
Visit our Chiang Mai travel guide
Popular Location

What's nearby

  • Chiang Mai Night Bazaar - 8 min walk
  • Warorot Market - 17 min walk
  • Tha Phae Gate - 19 min walk
  • Sunday Walking Street Market - 5 min drive
  • Wat Chedi Luang - 5 min drive

Getting around

  • Chiang Mai Railway Station - 4 min drive
  • AirportChiang Mai (CNX-Chiang Mai Intl.) - 10 min drive

Restaurants

  • Kad Kafe' — 1 min walk
  • China Kitchen — 1 min walk
  • Giorgio - 3 min walk
  • Sababa Israeli Restaurant - 3 min walk
  • Shabushi - 4 min walk

About this property

Shangri-La Hotel Chiang Mai

Family-friendly Chiang Mai hotel in Chang Khlan, walk to Chiang Mai Night Bazaar
Along with 3 restaurants, this smoke-free hotel has a full-service spa and free water park access. Free WiFi in public areas, free valet parking and a free shopping centre shuttle are also provided. Other amenities include an outdoor pool, a health club and a bar/lounge. All 277 rooms boast fireplaces, and offer free WiFi and 24-hour room service. Guests will also find free wired Internet, fridges and minibars.
Shangri-La Hotel Chiang Mai offers 277 forms of air-conditioned accommodation with fireplaces and minibars. A pillow menu is available. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

An outdoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court, a complimentary water park, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Chi Spa. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna and a spa tub.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows regional sanitisation guidelines of Safety and Health Administration (Thailand)
Follows standard sanitisation guidelines of Shangri-La Cares (Shangri-La)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self parking
  • Free valet parking
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: THB 755 for adults and THB 378 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Children's pool
  • Designer shops
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Baby bath
  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free children's club
  • Free cots/infant beds
  • Free water park access
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Supervised childcare/activities (surcharge)
  • Water slide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Thai

Business services

  • 3 meeting rooms
  • Business centre

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Sauna
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Separate bathtub and shower
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Fireplace
  • Free newspapers
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Window screens

See similar properties

Policies

Check-in

Check-in between 2:00 PM and noon
Early check-in subject to availability
Express check-in
Minimum check-in age - 15

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for THB 1603 per stay.
Free cots (infant beds)

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: THB 755 for adults and THB 378 for children (approximately)
  • Rollaway bed fee: THB 1603 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Chiang Mai Hotel Shangri-La
Chiang Mai Shangri-La
Chiang Mai Shangri-La Hotel
Hotel Shangri-La Chiang Mai
Shangri-La Chiang Mai
Shangri-La Chiang Mai Hotel
Shangri-La Hotel Chiang Mai
Chiang Mai Shangri La
Shangri La Chiang Mai
Shangri La Hotel Chiang Mai
Shangri Chiang Mai Chiang Mai
Shangri-La Hotel Chiang Mai Hotel
Shangri-La Hotel Chiang Mai Chiang Mai
Shangri-La Hotel Chiang Mai Hotel Chiang Mai

Frequently asked questions

Can I cancel my reservation for free at Shangri-La Hotel Chiang Mai and receive a full refund?
Yes, Shangri-La Hotel Chiang Mai offers free cancellation on select room rates, because flexibility matters! Please refer to Shangri-La Hotel Chiang Mai cancellation policy on our site for more details about any exclusions or requirements.
Does Shangri-La Hotel Chiang Mai have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Shangri-La Hotel Chiang Mai pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shangri-La Hotel Chiang Mai?
Self-parking and valet parking are free at this property.
What time is check-in at Shangri-La Hotel Chiang Mai?
Check-in is from 2:00 PM to noon.
What time is check-out at Shangri-La Hotel Chiang Mai?
Checkout is at noon.
Where is Shangri-La Hotel Chiang Mai located?
This family-friendly Chiang Mai hotel is located near the airport, within 1 mi (2 km) of Chiang Mai Night Bazaar, Warorot Market and Tha Phae Gate. Sunday Walking Street Market and Chiang Mai City Arts & Cultural Center are also within 2 mi (3 km).
4.5
Wonderful
5 - Excellent
609
4 - Good
258
3 - Okay
52
2 - Poor
19
1 - Terrible
15

4.6/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.4/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view of the city with the mountains beyond. Nice pool but closed too early. Very elegant building and very clean. Staff is friendly and attentive and most speak excellent English.
Stayed 1 night in Jun 2020

4/5 Good

Travelled with partner
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Overall is very good, especially front desk staff is excellent service
Stayed 3 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise Hotel
Brilliant place .Brilliant staff.Brilliant food .Brilliant buiding.Brilliant bedrooms .Absolutely fantastic place ..Had a terric stay .100 percent going back .Can't, wait .
Stayed 4 nights in Mar 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can’t go wrong here.
Staff go out of their way to please you. Club lounge was closed due to decreased activity of the hotel and relocated to lobby area therefore not as exclusive but Understandable. They provided any cocktail you wanted during evening drinks which is a plus although unsure if they do that normally. Plenty of selection in restaurant for breakfast. Good location in old town for night market. Don’t get a facial at Dr Tida as waste of money. Chi spa also had a special on whilst we were there any it was an excellent massage. Bed is a little hard but good pillows and room spacious although showing some signs of aging.
Stayed 3 nights in Mar 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay for 4 Nights
May be I set my expectation too high as I had stayed in Shangri-la Singapore before. The picture showing the exterior is very nice but the actual resort is somewhat smaller than I expected. The room is okay except the upper floor was in maintenance and I would need to leave the room during the day to avoid the noise. In general, it is an okay hotel.
Stayed 2 nights in Feb 2020

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