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As a frequent Hyatt client, I can say I have never stayed at a nicer and more courteous Hyatt Regency. While most Regency's are 4 star this was definitely a 5 star establishment. The room was immaculate. Large, bright, and comfortable. The facilities were excellent and the staff was impeccable.
The Lalit chain is always excellent. I've stayed at the one in New Delhi many times and this was my first stay in Mumbai. The staff was amazing and the best part of the trip, they helped with everything. A special thank you to the master chef Rais Alam at the restaurant who went out of his way to ...
Really good staff. They did allow me to stay in the hotel before check-in time as I was early n had no option to go.
Personal touch and taking care of simple needs is what sets ITC class apart. Food is amazing as well like a cherry on top of the comfortable n luxurious stay!
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