Arrived late and got a free upgrade to an executive suite. Room was spacious, clean and very nicely appointed. Staff was courteous, if a little slow.
Comment from Hotel Management
08-May-2017 by Sameer Sud , Hotel Management
Greetings from The Leela Mumbai!
Thank you for your feedback and we are pleased to hear that you were satisfied with the overall experience of your stay with us.
We pride ourselves in providing our guests the Signature Leela experience and appreciation from guests further encourages us in our quest of providing luxury hospitality.
We are pleased to hear that we were able to delight you in terms of the room experience which has been specially crafted for discerning guests like yourself.
Your kind appreciation of our associates motivates us even further. We have noted down your feedback with regards to what you have mentioned.
If there is anything more you would like to share with us, which can guide us to make your next stay more memorable and comfortable, we would be delighted to hear from you.
We look forward to welcoming you again.