Ratings based on 179 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveller

Terrible!! Do not stay here!

Posted 22-Jul-2017
Very rude and spitting at your face tone! Do not stay, we were from the US....
5 out of 5
Recommended
for Everyone
by A verified traveller from Singapore

Best service possible in any Mumbai 5 star hotel!

Posted 27-Jun-2017
Personal touch and taking care of simple needs is what sets ITC class apart. Food is amazing as well like a cherry on top of the comfortable n luxurious stay!
4 out of 5
Recommended
for Everyone
by A verified traveller

Hotel with character, nice rooms, great food

Posted 24-Jun-2017
The hotel has a lot of charm and character unlike some others near the airport, and has several excellent restaurants including Peshawari (probably the best chicken and lamb I've ever eaten) and Pan Asian (very good steamed dumplings) and good massages. A few negatives on this trip were a leaking urinal in the far too tiny pool changing rooms, and being charged automatically in the credit card currency (GBP in my case) rather than in local Indian Rupees (which for those who don't know means the hotel makes an extra mark up on the currency conversion over and above what the credit card company would have charged). Other than that a generally good stay.
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 06-Mar-2017 on Hotels
5 out of 5
by Peter

Great hotel near airport

Posted 27-Feb-2017 on Hotels
Wonderful hotel very close to the airport. Great restaurants.
3 out of 5
Recommended
for Everyone
by A verified traveller from hk

Posted 19-Feb-2017
Convenient which is near an airport, friendly staff, safe hotel. Lost my iPhone charger and able to get it back. Honest staff. Free drink for a lady at a bar on Valentine's Day
5 out of 5
Recommended
for Everyone
by A verified traveller

The hotel staff were awesome!! Extremely courteous

Posted 16-Feb-2017
Very satisfied and highly recommend. Excellent service and close to Airport.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 31-Jan-2017 on Hotels
4 out of 5
by Alan

Nice Hotel

Posted 31-Jan-2017 on Hotels
I like the hotel very much and have stayed twice before. My only worry was that I had a club sandwich and it was not very good and did not feel that well in the evening.
5 out of 5
by siddiqi Farid

Posted 16-Jan-2017 on Hotels
All Restaurants are Excellent,especially Bukhara one of the finest in the country.