Front of property
Check availability

Reviews of Hotel Juliet

3 out of 5
Hotel Juliet
Av. Héroes 169, Entre Andador Efraín, Aguilar y Mahatma Gandhi, Centro, Chetumal, QROO

Reviews

8.0

Very good

Rating 10 - Excellent. 33 out of 104 reviews" "
Rating 8 - Good. 45 out of 104 reviews" "
Rating 6 - Okay. 17 out of 104 reviews" "
Rating 4 - Poor. 4 out of 104 reviews" "
Rating 2 - Terrible. 5 out of 104 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Alba

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
I liked the staff, very friendly. Didnt like that wifi was not working most times.
Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoy
Stayed 1 night in Jan 2024

10/10 Excellent

Dane

Stayed 1 night in Jan 2024

6/10 Okay

Terence

Liked: Staff & service
Stayed 1 night in Dec 2023

2/10 Terrible

paola

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible no lo recomiendo no hay internet no hay cable pesimo
Stayed 4 nights in Dec 2023

8/10 Good

Benjamin

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Inexpensive. Internet was unusable in room, which meant the TV was unusable in the room, as there was no cable or local channels.

8/10 Good

Shumari

Travelled with group
Liked: Staff & service
Decent for short term stay
The room was spacious, however only had one sofa which the photos showed 2. We had to keep logging into the wifi as it disconnected whenever our devices were locked. The beds were a bit on the hard side which was kind of uncomfortable but the ac was working well. Besides all that the staff were very friendly and the stay was good.
Stayed 2 nights in Aug 2023

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

6/10 Okay

Alvin

Stayed 2 nights in Jul 2023

8/10 Good

Carmita

Liked: Cleanliness, staff & service, property conditions & facilities
The place is great but the security dogs at the premises were barking loudly in the early morning.
Stayed 1 night in Jun 2023

10/10 Excellent

Ceon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great. Excellent customer service.
Response from HOTEL JULIET on 31 Dec 2022
HELLO, THANK YOU SO MUCH FOR YOUR COMMETS, WE WISH YOU A HAPPY NEW YEAR AND WE HOPE YOU VISIT US AGAIN.

8/10 Good

David W

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good enough
Good enough. Clean and comfortable. Close to the things I needed. One night the city block was without power and they moved us to a different hotel for the night.
Stayed 6 nights in May 2022

8/10 Good

Martha C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly service, easy check in, well located.
Stayed 2 nights in Mar 2022

8/10 Good

David W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay there again
Nice place. Only thing is some of the sheets they use are past their time of service. I'm guessing they cant afford to replace them. Who knows.
Stayed 8 nights in Dec 2021

8/10 Good

marilyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huge rooms
Gigantic rooms, very clean and quiet. Drive right into the hotel past the front desk for parking (for only 4-5 cars). Very very soft bed that makes a lot of noise. Excellent staff, great location
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Great location, great value for money, and clean. Good for an overnight stay in Chetumal
Stayed 2 nights in Dec 2019

10/10 Excellent

Jardin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and service
I actually ended up at this place because my original hotel room fell through. I was expecting the worst due to the price, but I was pleasantly surprised. The bed was firm, the AC worked great, and I was able to walk to a nearby pharmacy and restaurants for essentials. The hotel manager was extremely patient with my lack of Spanish when I was trying to figure out how to get to Belize at 5 in the morning.
Stayed 1 night in Dec 2019

8/10 Good

Chetu, Chetumal Mexico

Travelled with partner
Liked: Cleanliness, staff & service
The property was ok the thing i like it was right in town and u can walk to go shopping
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and free parking and the room was clean. The ac worked well.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frontdesk was very helpful. They allowed us to stay pass checkout time in the room.
Stayed 1 night in May 2019

8/10 Good

Shumari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suite at Hotel Juliet
My stay was good! The hotel was clean and the bathroom shower was spacious. I loved that the floor tile in the bathroom was not the slippery type. I wish they would build a pool because it is such a nice hotel to not have access to one. Overall it was lovely.
Stayed 3 nights in Apr 2019

8/10 Good

Sarah, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was centrally located. Very nice. Clean and friendly staff.
Stayed 1 night in Oct 2018

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, Central location & business areas, good par
Good experience, good quality 4 the price, Well located
Stayed 2 nights in Jan 2018

2/10 Terrible

joe, USA

Disliked: Staff & service, property conditions & facilities, room comfort
aweful service, price scam
never return
Stayed 1 night in Aug 2017

4/10 Poor

Dan, Canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
1 nighter
OK price for 1 night for 18-25 yrs. and singles. Staff f very friendly.

6/10 Okay

Fishboy, Riverside, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent place to stay in the middle of things.
There's not a lot of touristy stuff in Chetumal. However, Hotel Juliet is a pretty decent place to stay in the middle of what's there. It's clean and across the street from much of what you'd want in Chetumal. Don't freak out that cars drive right into the hotel lobby. It means your car will be secure. Across the street is the mercado viejo (which you can use to give a taxi directions). If you need a bag or torta, you can get it there cheap. As well, the Museum of Mayan Culture is next to that, and if you are going for Mayan Ruins, this will give a lot of context and interpretation before you visit the ruins (bilingual, too). The bus station is right behind the market, with the added benefit that the area is crawling with taxis. Really, the hotel is about the location: it's central to much of what you want. Besides that, it's pretty comfortable, and has WIFI. I found the wifi to be a bit unreliable in my room, but I could fix it by moving a bit. I think it's a quirk of being on the end of the top floor. Otherwise, my only real complaint is that the lock on the door wasn't up to US standards. It's a simple push-button door knob, so if you neglect to push in the button before closing the door, it will be unlocked when you leave. However, learning this the hard way with all my stuff inside, there wasn't any problem with crime or security. It's a good place for a base to head to the cenote or sleep before heading to Bacalar or Belize.

6/10 Okay

Garcia, Belize

Had a great stay. The staff were welcoming.

6/10 Okay

derick, Belize

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
super
It was great but they close the door to the hotel at night and you have to ring a buzzer to get back in

2/10 Terrible

David, Texas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worse hotel stay
There was no stay I was told to go to another hotel

8/10 Good

Arturo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal para descansar
Stayed 1 night in Mar 2024

8/10 Good

ROGER CANCINO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es agradable y tranquila, el personal amable.
Stayed 1 night in Jan 2024

10/10 Excellent

Ceon

Stayed 2 nights in Dec 2023

8/10 Good

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El internet no llegaba a la habitación.
Stayed 1 night in Dec 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

romel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Enelisio

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno para descansar
Stayed 1 night in Aug 2023

10/10 Excellent

romel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio y amabilidad también cómodo y seguro
Stayed 1 night in Aug 2023

2/10 Terrible

Jorge

Travelled with family
No respetaron la ocupación dándonos una sola cama para 3 personas , no nos quedamos
Stayed 1 night in Jul 2023

8/10 Good

Edgar ricardo

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta excelente el hotelsi t hace falta algo es una atencion inmediata felicitaciones
Stayed 1 night in Dec 2022
Response from HOTEL JULIET on 31 Dec 2022
BUEN DIA, AGRADECEMOS SU COMENTARIO Y ESPERAMOS PODER OFRECERLE UN MEJOR SERVICIO EN SU PROXIMA VISITA, AGRADECEMOS SU PREFERENCIA Y LE DESEAMOS FELICES FIESTAS.

10/10 Excellent

Luis

Stayed 1 night in Sep 2022

8/10 Good

Fátima Widman

Travelled with family
Liked: Cleanliness, staff & service, amenities
Bien ubicada y bastante cómoda considerando el precio.
Stayed 1 night in Aug 2022

8/10 Good

Gilberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

8/10 Good

German

Liked: Cleanliness, staff & service, room comfort
Bien en general
Stayed 1 night in May 2022

4/10 Poor

Gina Beatriz Gonzalez

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
el recepcionista super mala actitud, demasiado arrogante y grosero. las habitaciones no funcionaba la television, te acostabas en la cama y sonaba asi todo feo, etc.
Stayed 1 night in Apr 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, amenities
Mucha atención y serviciales
Stayed 1 night in Feb 2022

10/10 Excellent

FERNANDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen servicio. La habitación cómoda, y con estacionamiento techado dentro de las Instalaciones.
Stayed 1 night in Jan 2022

8/10 Good

Gustavo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general bastante bien a un precio razonable.
Stayed 2 nights in Nov 2021

10/10 Excellent

JORGE IVAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Todo muy bonito, cuartos limpios.
Stayed 1 night in Nov 2021