expedia

Photo gallery

Featured image
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Guest reviews

4.2/5 Very Good
221 reviews
Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Restaurant
  • Breakfast Available
  • Parking Available
  • Bar

Map

Explore the area

Popular LocationOld Dee Bridge2 min walk
Popular LocationGrosvenor Museum2 min walk
Popular LocationDewa Roman Experience3 min walk
AirportLiverpool (LPL-John Lennon)48 min drive

Choose dates to view prices

  • Classic Double or Twin Room

    4.3/5 guest room rating

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsClassic Double or Twin Room
  • Executive Double or Twin Room, 1 King Bed

    4.3/5 guest room rating

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 2
    • 1 King Bed
    More detailsExecutive Double or Twin Room, 1 King Bed
  • Classic Quadruple Room, Multiple Beds

    4.3/5 guest room rating

    Room amenities

    • 269 sq ft
    • City view
    • Sleeps 4
    • 1 Double Bed and 2 Single Beds
    More detailsClassic Quadruple Room, Multiple Beds
  • Apartment, 2 Bedrooms

    4.3/5 guest room rating

    Room amenities

    • 431 sq ft
    • City view
    • Sleeps 9
    • 2 Double Beds and 4 Single Beds
    More detailsApartment, 2 Bedrooms
  • Exclusive Suite, Multiple Beds

    5/5 guest room rating

    Room amenities

    • 538 sq ft
    • Sleeps 10
    • 2 King Beds, 4 Single Beds and 2 Single Sofa Beds
    More detailsExclusive Suite, Multiple Beds

The average per-night price is based on the lowest price found within the past 24 hours for the next 30 nights. All prices include taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Chester

Located in Chester, The Townhouse is in the city centre and near a train station. Old Dee Bridge and Chester Castle are notable landmarks, and some of the area's popular attractions include Chester Zoo and Blue Planet Aquarium. Looking to enjoy an event or a match while in town? See what's going on at Chester Racecourse. Our guests appreciate the hotel's central location.

Visit our Chester travel guide
Map
Popular Location

What's nearby

  • Old Dee Bridge - 2 min walk
  • Grosvenor Museum - 2 min walk
  • Dewa Roman Experience - 3 min walk
  • Chester Castle - 4 min walk
  • Roman Amphitheatre - 5 min walk

Getting around

  • Chester Station - 18 min walk
  • Liverpool (LPL-John Lennon) - 48 min drive

Restaurants

  • Old King's Head Hotel - 1 min walk
  • Gamul House - 1 min walk
  • Brewery Tap Real Ale House - 1 min walk
  • The Falcon - 1 min walk
  • Falcon PH - 1 min walk

About this property

The Townhouse

3.5-star Georgian hotel, walk to Chester City Walls
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a meeting room and dry cleaning. All 30 rooms provide complimentary wireless Internet access, hydromassage showerheads and flat-screen TVs. Coffee makers and electric kettles are among the other amenities that guests will find.
The Townhouse offers 30 forms of accommodation with complimentary bottles of water and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking: GBP 12.50 per day
  • Discounted parking nearby

Food and drink

  • English breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 10.00 for adults and GBP 5.00 for children
  • 1 restaurant
  • 1 bar

Things to do

  • Private picnics

Family friendly

  • Dry-cleaning service
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Newspapers in reception
  • No lifts

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 1 meeting room

Outdoors

  • Outdoor furniture
  • Terrace

More

  • Fireplace in reception
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Oven

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in between 3 PM and 5 AM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 20.00 per pet, per night
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per day.
Cots (infant beds) are available for GBP 20.0 per day

Payment types at the property

American ExpressMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 10.00 for adults and GBP 5.00 for children (approximately)
  • Self-parking fee: GBP 12.50 per day
  • Pet fee: GBP 20.00 per pet, per night
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Crib (infant bed) fee: GBP 20.0 per day
  • Rollaway bed fee: GBP 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
An early check-in may be available by prior arrangement.

Property is also known as

Bridge Street Townhouse Hotel Chester
Bridge Street Townhouse Hotel
Bridge Street Townhouse Chester
Bridge Street Townhouse
The Townhouse Hotel
The Townhouse Chester
The Townhouse Hotel Chester

Frequently asked questions

Can I cancel my reservation for free at The Townhouse and receive a full refund?
Yes, The Townhouse offers free cancellation on select room rates, because flexibility matters! Please refer to The Townhouse cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at The Townhouse?
As of 12 Jul 2020, prices found for a 1-night stay for 2 adults at The Townhouse on 13 Jul 2020 start from £79, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this property pet-friendly?
Yes, The Townhouse allows pets (limit 2 per room). There's a fee of GBP 20.00 per pet, per night.
How much is parking at this hotel?
Self-parking is available for GBP 12.50 per day.
What time is check-in at The Townhouse?
Check-in is from 3 PM to 5 AM. Early check-in is available for a fee of GBP 10.00 (subject to availability).
What time is check-out at this property?
Checkout is at 11 AM. Late checkout is available for GBP 20.00 (subject to availability).
Where is this hotel located?
Located in the heart of Chester, this hotel is steps away from Old Dee Bridge, Grosvenor Museum and Dewa Roman Experience. Chester Castle and Roman Amphitheatre are also within 10 minutes. Chester Station is 18 minutes by foot.

Guest reviews

Overall score and ratings for The Townhouse

4.2
Very Good
5 - Excellent
98
4 - Good
81
3 - Okay
25
2 - Mediocre
12
1 - Poor
5
4.3
Cleanliness
4.4
Service and Staff
3.9
Amenities
4.1
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great nights sleep friendly hotel.

The hotel was very beautiful and comfy beds. The staff were extremely friendly and helpful . I would definitely stay there again.

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally situated

Lovely hotel. Ideally situated for bars and restaurants. Loved it!

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Cleanliness, staff & service, room comfort
Not luxury, but lovely!

We had a lovely stay here between xmas and New Year. Described as 'luxury' ...it isn't, the hallways and rooms are very tired although comfortable, we had a sofa in our room that was quite stained. But our lovely kingsize bed was gorgeous and we slept very well! But what it lacked in luxury was made up with superb customer service, the staff were amazing and we give them 5 stars! And the breakfasts...wow! Centrally located for everything, We would stay again.

Stayed 4 nights in Dec 2019

2/5

  • Disliked: Property conditions & facilities, room comfort
Do NOT stay in “The Vault”

We were group of 5 and one person was sick with food poisoning on the day we were checking.. we arrived just before 11 and asked for early check-in which was not available so we went to eat lunch and came back around 12 to drop off our sick person in the lobby. The person at the front desk said that they would keep an eye on him while we were out exploring.. 3 hours later we return expecting to check into our room and were told it wasn’t ready. We were strung along for the next TWO hours and didn’t check in until 5pm meanwhile we watched every other guest get access to their rooms. When I complained about it, I was told that they don’t guarantee check in at 3pm. Um excuse me? When is checkin time not guaranteed and why would a privately owned hotel not ensure a 3pm check in when one of the guests is visibly sick in your lobby for HOURS? We were given a free round of drinks after one of my many complaints and then given another free round of drinks once 5 o’clock rolled around as well as free breakfast in the morning but unfortunately that does not make up for our poor check in experience. Additionally, the microphones to the karaoke machine didn’t work, one of three mirrors didn’t have a working light and every time you used the sink or toilet in the main room, a loud rumbling noise would go off and the sink in the kitchen would go off as well. Let’s not forget that it’s in the basement so you hear footprints every time someone walks in the lobby. We got zero sleep!!

Stayed 1 night in Jan 2020

4/5 Good

  • Liked: Staff & service

Hotel was ok room not cleaned was there for two days had to wait for bacon and scrambled eggs not available when arrived for breakfast

Stayed 2 nights in Dec 2019