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Mercure Chester Abbots Well Hotel

Star Rating
4 out of 5

Information

Reviews

3.5 / 5Good
716 reviews

Amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly

Map

What's nearby

  • Popular Location
    Grosvenor Park
    4 min drive
  • Popular Location
    Roman Amphitheatre
    4 min drive
  • Restaurant
    Marco Pierre White's Steakhouse
    3 min drive
  • Restaurant
    Piccolino
    4 min drive
  • Airport
    Liverpool (LPL-John Lennon)
    28 min drive

Book online or call:

020 3564 4853

Your dates need to occur after 2019-10-23. Try updating your dates to see prices for your trip.

    About this area

    Chester

    Located in Chester, Mercure Chester Abbots Well Hotel is near a train station. Chester Cathedral and Chester City Walls are notable landmarks, and some of the area's popular attractions include Chester Zoo and Blue Planet Aquarium. Looking to enjoy an event or a game? See what's going on at Chester Racecourse or Oulton Park Circuit. Our guests appreciate the hotel's location for the sightseeing.

    What's nearby

    • Popular Location
      Grosvenor Park - 4 min drive
    • Popular Location
      Roman Amphitheatre - 4 min drive
    • Popular Location
      Grosvenor Museum - 5 min drive
    • Popular Location
      Chester Cathedral - 11 min drive
    • Popular Location
      Eastgate Clock - 11 min drive

    Getting around

    • Chester Station - 4 min drive
    • Liverpool (LPL-John Lennon) - 28 min drive

    Restaurants

    • The Brasserie — 1 min walk
    • Marco Pierre White's Steakhouse — 3 min drive
    • Piccolino — 4 min drive
    • Pichana — 4 min drive
    • Picolino — 4 min drive

    About this property

    Mercure Chester Abbots Well Hotel

    A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness centre, a bar/lounge and a conference centre are on-site. All 126 rooms offer free WiFi, 24-hour room service and LED TVs with digital channels. Other amenities available to guests include coffee/tea makers, hairdryers and safes.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • Free self parking

    Food and drink

    • Buffet breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: GBP 15.95 per person
    • 1 restaurant
    • 1 bar
    • 24-hour room service

    Things to do

    • Fitness centre
    • Full-service spa
    • Indoor pool
    • Shopping

    Family friendly

    • Dry-cleaning service
    • Free cots/infant beds
    • Indoor pool
    • Laundry facilities

    Conveniences

    • Banquet hall
    • Lift
    • Free newspapers in reception
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Daily housekeeping
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff

    Languages spoken

    • Bulgarian
    • French
    • Polish
    • Portuguese
    • Spanish

    Business services

    • Meeting rooms
    • Conference centre

    Outdoors

    • Garden
    • Terrace

    Spa

    • Body scrubs
    • Body treatments
    • Couples treatment room(s)
    • Facials
    • Manicures and pedicures
    • Massages
    • Massage/treatment rooms
    • Sauna
    • Hot tub
    • Steam room

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning
    • Free cots/infant beds

    Bathroom

    • bathtub or shower
    • Free toiletries
    • Hairdryer

    Entertainment

    • digital channels
    • LED TV

    Food and drink

    • Coffee/tea maker

    More

    • Desk
    • Iron/ironing board (on request)
    • Phone
    • Safe

    Nearby things to do

    Where to eat

    • The Brasserie – Restaurant offering British cuisine. Serves breakfast, lunch and dinner.
    5 - Excellent
    132
    4 - Good
    285
    3 - Okay
    166
    2 - Mediocre
    92
    1 - Poor
    41
    3.8
    Cleanliness
    3.9
    Service and Staff
    3.4
    Amenities
    3.4
    Property condition

    3/5

    The room was a bit small and there was a leak from the bath which did not appear to be noticed by the cleaners as they did not mop it up. But it was cleaned each day and was well decorated. The restaurant service was very poor and after waiting an hour for food to arrive it was unsatisfactory.

    Stayed 3 nights in Oct 2019

    4/5 Good

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Oct 2019

    5/5 Excellent

    As usual with a Mercure, nice place, nice staff, nice room, nice breakfast. Easy access, easy parking and no complaints at all

    Stayed 1 night in Aug 2019

    3/5

    The reception staff were very friendly made us feel welcome as soon as we checked in, Sue and Chris both deserve a mention for providing excellent service. We ate in the restaurant but it was not value for money over priced for what it was we both had Chicken curry a lot of sauce but not much Chicken, at over £15 each we felt it was well over priced. Service was a bit slow had to wait for our drinks. We did not feel very relaxed while dining the music was very low could hardly hear it not much of an ambience bit like being in a waiting room. Breakfast was ok, chef made me poached eggs on request which were good, the orange juice was watered down so much it didn’t taste of orange at all! Also Cheap yoghurt and coffee was not very nice. Our room was quiet we both had a good nights sleep nice comfy bed. The swimming pool facilities were ok. It’s conveniently situated for Chester City centre we parked in hotel and caught the park and ride bus into town only £2 p.p. Overall it was an ok stay, if you can get B&B basis for around £100/£110 then it’s not bad but not worth much more. This could be a good hotel, they have some good staff - less penny pinching and over charging is one step for improvement.

    Stayed 1 night in Oct 2019

    3/5

    Ok..

    Good place however they had booked someone else into my room, once I was in it. Someone came into the room as they hadn't booked the room out correctly. Not ideal. Other than that it was good.

    Stayed 1 night in Oct 2019

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