expedia

Photo gallery

Featured image
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Guest reviews

627 reviews
Guests rated this property 3.5/5 for cleanliness.

Popular amenities

Free WiFi
Restaurant
Breakfast Available
Business Services
Laundry
Room service

Map

Explore the area

Popular LocationGrosvenor Park10 min walk
Popular LocationEastgate Clock11 min walk
Popular LocationChester Cathedral15 min walk
AirportManchester (MAN)35 min drive

Choose dates to view prices

  • Classic Room, 1 Double Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsClassic Room, 1 Double Bed, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking

    Room amenities

    • Sleeps 2
    • 1 Double Bed
    More detailsStandard Room, 1 Double Bed, Non Smoking
  • Family Room, Multiple Beds, Non Smoking

    Room amenities

    • Sleeps 3
    • 1 Double Bed and 1 Single Bed
    More detailsFamily Room, Multiple Beds, Non Smoking
  • Standard Room, 1 Single Bed, Non Smoking

    Room amenities

    • Sleeps 1
    • 1 Single Bed
    More detailsStandard Room, 1 Single Bed, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking

    Room amenities

    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Room, 2 Single Beds, Non Smoking

About this area

Chester

Located in Chester, Chester, Sure Hotel Collection by Best Western is in the city centre and near a train station. Chester City Walls and Chester Cathedral are notable landmarks, and some of the area's popular attractions include Chester Zoo and Blue Planet Aquarium. Looking to enjoy an event or a game while in town? See what's happening at Chester Racecourse or Oulton Park Circuit. Our guests love the hotel's central location.

Visit our Chester travel guide
Map
Popular Location

What's nearby

  • Grosvenor Park - 10 min walk
  • Eastgate Clock - 11 min walk
  • Roman Amphitheatre - 12 min walk
  • Chester Town Hall - 14 min walk
  • Chester Cathedral - 15 min walk

Getting around

  • Chester Station - 1 min walk
  • Manchester (MAN) - 35 min drive

Restaurants

  • Restaurant (Breakfast) — 1 min walk
  • Town Crier - 1 min walk
  • Siam - 3 min walk
  • Old Harkers Arms - 3 min walk
  • Artichoke - 4 min walk

About this property

Chester, Sure Hotel Collection by Best Western

3-star eco-friendly hotel near Chester Racecourse
Along with a restaurant, this smoke-free hotel has conference space and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk and free newspapers are on-site. All 75 rooms offer free WiFi, room service (during limited hours) and flat-screen TVs with digital channels. Other amenities available to guests include coffee/tea makers, free local calls and hairdryers.
Chester, Sure Hotel Collection by Best Western offers 75 forms of accommodation with a safe and coffee/tea makers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Awards and affiliations

Green/Sustainable Property
This property participates in Green Tourism Programme, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Parking nearby: GBP 15.00 per night

Food and drink

  • English breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 15 per person
  • 1 restaurant
  • Room service available

Family friendly

  • Dry-cleaning service

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 1 meeting room
  • Conference space

More

  • Smoke-free property
  • TV in reception

Room amenities

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for English breakfast: GBP 15 per person (approximately)
  • Nearby parking fee: GBP 15.00 per night
  • Rollaway bed fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hallmark Inn
Hallmark Chester
Hallmark Inn Chester
Chester, Sure Collection By
Chester, Sure Hotel Collection by Best Western Hotel
Chester, Sure Hotel Collection by Best Western Chester
Chester, Sure Hotel Collection by Best Western Hotel Chester

Frequently asked questions

Can I cancel my reservation for free at Chester, Sure Hotel Collection by Best Western and receive a full refund?
Yes, Chester, Sure Hotel Collection by Best Western offers free cancellation on select room rates, because flexibility matters! Please refer to Chester, Sure Hotel Collection by Best Western cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
This hotel doesn't offer parking.
What time is check-in at Chester, Sure Hotel Collection by Best Western?
Check-in is from 3:00 PM to anytime.
What time is check-out at this hotel?
Checkout is at 11 AM.
Where is Chester, Sure Hotel Collection by Best Western located?
Located in the heart of Chester, this eco-friendly hotel is within a 15-minute walk of Grosvenor Park, Chester City Walls and Chester Cathedral. Chester Racecourse and University of Chester are also within 1 mile (2 km). Chester Station is only a 2-minute walk and Bache Station is 27 minutes.

Guest reviews

Overall score and ratings for Chester, Sure Hotel Collection by Best Western

3.3
Guest rating
627 reviews
5 - Excellent
111
4 - Good
210
3 - Okay
150
2 - Mediocre
92
1 - Poor
64
3.5
Cleanliness
3.8
Service and Staff
3.5
Amenities
3.1
Property condition
1.0 out of 5 Terrible
  • Liked: Cleanliness

Sure hotel was closed due to COVID so we stayed at Queens around the corner.

Stayed 1 night in Aug 2020
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and comfortable accommodation, great location and friendly staff

Stayed 2 nights in Mar 2020
4.0 out of 5 Good
  • Liked: Staff & service, room comfort

Stayed 1 night in Feb 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities

Had a great stay at the property,room was very large with huge bed,an older building but would definately stay again

Stayed 1 night in Feb 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Feb 2020
https://www.expedia.co.uk///www.caa.co.uk/ATOL-protection/Consumers/ATOL-certificate/https://www.iata.org
    https://www.expediagroup.com