Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews of Chessington Safari Hotel

3.5 out of 5
Chessington Safari Hotel
Leatherhead Road, Chessington, England

Reviews

8.2

Very good

Rating 10 - Excellent. 448 out of 1004 reviews" "
Rating 8 - Good. 324 out of 1004 reviews" "
Rating 6 - Okay. 115 out of 1004 reviews" "
Rating 4 - Poor. 71 out of 1004 reviews" "
Rating 2 - Terrible. 46 out of 1004 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kate, Cardiff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great place to stay if visiting Chessington. Kids loved the pool. Evening meal was great and so was breakfast. Easy to park.
Stayed 1 night in Mar 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Joao Pedro

Travelled with family
Convient however the cleanliness isn’t great
Stayed 1 night in Mar 2024

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Christine ‘the kind breakfast lady’ as my daughter referred to it absolutely made our stay to be honest. As a solo dad with 2 young kids she was such a huge help in starting the day in an amazing way. Also the zoo and splash park was great for having an entertaining stay with the kids for a little holiday.
Stayed 2 nights in Mar 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay
Stayed 2 nights in Mar 2024

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities
I fun place to stay with large rooms and friendly staff
Stayed 1 night in Mar 2024

4/10 Poor

laura

Stayed 1 night in Feb 2024

10/10 Excellent

Cleverly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So clean that it made me feel very happy!
Stayed 2 nights in Feb 2024

4/10 Poor

Amy

Stayed 1 night in Feb 2024

8/10 Good

Padraic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very pleasant. Unfortunately Zafari Cafe wasnt open during pur visit. No phones in the room even though information said to dial 0 for reception on the room phone.
Stayed 2 nights in Feb 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

hessamadin

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The most unprofessional, unfriendly, the management was a joke, she couldn’t find my booking for two hours, they were not welcoming, they were trying to refuse my booking, when Expedia call them they don’t wanted to reply, Expedia call me and talk to her, she doesn’t answered her phone and they were terrible customer service
Stayed 1 night in Jan 2024

10/10 Excellent

Meena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our trip for my daughters birthday. Staff were friendly. Kids had a lot of fun. Food was really good!
Stayed 1 night in Jan 2024

10/10 Excellent

Charley

Travelled with family and small children
My son, age 6, loves staying here. Great kids club, great staff and theme. Good breakfast too
Stayed 3 nights in Jan 2024

8/10 Good

Sukhchan

Stayed 2 nights in Jan 2024

10/10 Excellent

Jesse

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveller

Disliked: Staff & service
If you like screaming children, overpriced drinks, fast food, then this is the place for you.
Stayed 1 night in Dec 2023

10/10 Excellent

Marie

Stayed 1 night in Dec 2023

10/10 Excellent

Conor

Stayed 1 night in Dec 2023

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent and lovely to talk. Really helpful.
Stayed 1 night in Dec 2023

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities. A small issue on room check-in quickly solved. Good breakfast
Stayed 1 night in Dec 2023

10/10 Excellent

Dawn

Stayed 3 nights in Dec 2023

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

david

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Cheeper than a travelodge when its quiet on the park. Food was great and decent value. Dont be put off by it being a themed hotel for familys the rooms are big and very well kept.
Stayed 1 night in Dec 2023

10/10 Excellent

Ross

Stayed 1 night in Nov 2023

8/10 Good

Aaron

Stayed 1 night in Nov 2023

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

XIANG

Stayed 2 nights in Nov 2023

8/10 Good

Krysette

Stayed 2 nights in Nov 2023

4/10 Poor

Michelle

Stayed 2 nights in Nov 2023

8/10 Good

Sudharshan, Concord

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money, family friendly. Free Parking & B/F included. Little outdated.
Stayed 4 nights in Nov 2023

10/10 Excellent

Robert

Travelled with family
Stayed 1 night in Nov 2023

6/10 Okay

Ken

Business traveller
Liked: Room comfort
Average
Average stay, hotel in need of updating, but a family hotel not catered for business users
Stayed 1 night in Nov 2023

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Excellent stay at the Safari Hotel, all the staff members were helpful. We enjoyed an hour in the splash pool which we highly recommend, my 5 & 3 year old loved it. We would definitely stay again
Stayed 1 night in Oct 2023

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Rachel

Stayed 1 night in Oct 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I must go again!
Walm welcome from the start. Wasn’t told there is a deposit fee on Hotels. Com to stay there but still went okay in doing it. Had a family room and the view from Safari Hotels was across the enclosure! Ostriches, giraffess and much more out of a bedroom window. Not once needed to use the tv (felt like i had a nature on instead :-)
Stayed 1 night in Oct 2023

10/10 Excellent

alan, PINNER

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Joanne

Stayed 3 nights in Oct 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bring your own box for breakfast takeaway!
I've stayed here on business several times now, and it's always consistently good - staff are friendly and helpful, plenty of parking available, and rooms are very spacious, clean and in good order, rates are reasonable also (on the dates I've stayed - I know they can be significantly more on peak dates for the park). The only reason my eating has gone down slightly is because they no longer provide breakfast boxes, for you to take away your breakfast. I don't have time to stay and eat, I want to just grab and go and eat when convenient for me. Having no box meant I couldn't do that and had to then pay for breakfast separately. Luckily, I had have a small tub with me, so managed to get some fruit and yoghurt, but it wasn't the breakfast I was expecting, wanted, or had paid for, in the inclusive price. Not good service, Chessington - bring back the breakfast boxes for those of us staying on business, particularly as we generally travel alone and thus aren't eating the amount an entire family would, staying in one room
Stayed 1 night in Sep 2023

10/10 Excellent

Elliott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Nicola

Travelled with family
Disliked: Staff & service
Breakfast - Staff had no interest in making sure food was replenished. Had to ask to have breakfast as there was hardly anything available at 9:30am. Made to feel like we were a burden.
Stayed 1 night in Sep 2023

10/10 Excellent

CHUL YONG

Liked: Cleanliness, staff & service, property conditions & facilities
Unexpectedly it was good
Stayed 1 night in Sep 2023

10/10 Excellent

Nicholas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money. Fun theme and great breakfast
Stayed 1 night in Sep 2023

8/10 Good

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023