Dear WAI YUE ELMY. Thank you very much for reviewing your recent stay at The Park Royal Hotel. It’s a pleasure to read your positive feedback and I will certainly share your kind comments with the team. I do hope you that will return and stay with us once again in the near future. Kind regards, Gordon.

Dear Karen. Thank you very much for reviewing your recent stay at The Park Royal Hotel. It’s a pleasure to read your positive feedback and that we met your needs fully. I will certainly share your kind comments with the team and we look forward to the pleasure of welcoming you back to stay with us once again in the near future and until then remain with. Kind regards, Gordon.

Dear Ivan. Thank you very much for reviewing your recent stay at The Park Royal Hotel. It’s a pleasure to read your positive feedback and I will certainly share your kind comments with the team. My team and I look forward to the pleasure of welcoming you back to stay with us once again in the near future and until then remain with. Kind regards, Gordon.

Dear wenjun. Thank you very much for reviewing your recent stay at The Park Royal Hotel. It’s a pleasure to read your positive feedback and that you enjoyed our superb customer service levels. I will certainly share your kind comments with the team and we look forward to the pleasure of welcoming you back to stay with us once again in the near future and until then remain with. Kind regards, Gordon.

Dear Curtis. Thank you very much for taking the time to provide us with your very kind rating after your recent stay at The Park Royal Hotel. It’s a pleasure to note and I do hope you that will return and stay with us once again in the near future. Kind regards, Gordon.

Dear douglas. Thank you very much for reviewing your recent stay at The Park Royal Hotel. It’s disappointing to read your experience with us on this occasion due to your TV not working and the corridor being smelly? Rest assured this is not indicative of the standards that we are renowned for and aspire to for every guest staying with us at the hotel and I can confirm that we have had no complaints pre or post your stay regarding the corridors being smelly. I also sincerely regret hearing that your TV was not working only after your departure, as had it been brought to our attention at the time of your stay, I am confident that this would have bee resolved straight away and to your entire satisfaction. We take all of our customers comments very seriously and I sincerely appreciate the time that you have taken to provide us with your feedback. My team and I look forward to the pleasure of welcoming you back to stay with us once again in the near future and until then remain with. Kind regards, Gordon.

Dear Mark. Thank you very much for reviewing your recent stay at The Park Royal Hotel. It’s a pleasure to read your positive feedback and I will certainly share your kind comments with the team. My team and I look forward to the pleasure of welcoming you back to stay with us once again in the near future and until then remain with. Kind regards, Gordon.

Dear Rino. Thank you very much for reviewing your recent stay at The Park Royal Hotel. It’s a pleasure to read your positive feedback and my team and I look forward to the pleasure of welcoming you back to stay with us once again in the near future and until then remain with. Kind regards, Gordon.

Dear Derrick. Thank you very much for reviewing your recent stay at The Park Royal Hotel. It is very disappointing to read about your experience with us on this occasion, which is not indicative of the high customer satisfaction and standards that we aspire too and are renowned for, for every guest staying with us here at The Park Royal Hotel. We take all of our customers comments very seriously and I saddened that your feedback, aside from the hot water, was not brought to our attention at the time, especially as you stayed with us for a period of three nights, as I am confident that we would have been able to address the points which you have raised. Despite the above I have addressed your feedback with the team, so that we can strive to improve our product and service for future guest’s enjoyment and I do thank you and appreciate receiving your feedback once again. Kind regards, Gordon.

Dear Jaspal singh. Thank you very much for reviewing your recent stay at The Park Royal Hotel. I am delighted to note that you found the hotel to be beautiful. I am sorry to hear that your room could do with having the tables and TV cabinet being upgraded and that even providing you with softer pillows, they were unfortunately still too firm for your preference. I am happy to hear that you enjoyed your breakfast and the fantastic staff at reception, who were most welcoming and I do hope you that will return and stay with us once again in the near future and until then remain with. Kind regards, Gordon.

Dear Carl. Thank you very much for reviewing your recent stay at The Park Royal Hotel. It’s a pleasure to read your positive feedback and I am delighted to note that you and your family enjoyed your two night stay with us. l certainly share your kind comments with the team and we look forward to the pleasure of welcoming you back to stay with us once again in the near future and until then remain with. Kind regards, Gordon.

Dear Daniel. Thank you very much for reviewing your recent stay at The Park Royal Hotel. It’s a pleasure to read your positive feedback and I am delighted to note that you and your family enjoyed a great stay with us. I will certainly share your kind comments with the team and we look forward to the pleasure of welcoming you back to stay with us once again in the near future and until then remain with. Kind regards, Gordon.

Dear Danielle. Thank you very much for taking the time to provide us with your very kind rating after your recent stay at The Park Royal Hotel. It’s a pleasure to note and I do hope you that will return and stay with us once again in the near future. Kind regards, Gordon.

Dear Khaled. Thank you very much for reviewing your recent stay at The Park Royal Hotel. It’s a pleasure to read your positive feedback and I will certainly share your kind comments with the team and especially regarding that there was no acknowledgment during check in as an Expedia Gold Member. I do hope you that will return and stay with us once again in the near future and remain with. Kind regards, Gordon.

Dear Steph. Thank you very much for reviewing your recent stay at The Park Royal Hotel. It’s a pleasure to read your positive feedback and that you enjoyed a lovely stay with us. I will certainly share your kind comments with the team and we look forward to the pleasure of welcoming you back to stay with us once again in the near future and until then remain with. Kind regards, Gordon.

Dear Brady. Thank you very much for reviewing your recent stay at The Park Royal Hotel. We are naturally disappointed to read about your stay with us on this occasion and that your feedback was not brought to our attention at the time, as I am absolutely confident that this could quite easily have been resolved to your complete and entire satisfaction. I do hope you that will return and stay with us once again in the near future and until then remain with. Kind regards, Gordon.

Dear Justin. Thank you very much for taking the time to provide us with your very kind rating after your recent stay at The Park Royal Hotel. It’s a pleasure to note and I do hope you that will return and stay with us once again in the near future. Kind regards, Gordon.

Dear Gayle. Thank you very much for taking the time to provide us with your fantastic rating after your recent stay at The Park Royal Hotel. It’s a pleasure to note and I do hope you that will return and stay with us once again in the near future. Kind regards, Gordon.

Dear Matthew. Thank you very much for reviewing your recent stay at The Park Royal Hotel. It’s disappointing to read your experience with us on this occasion which is not indicative of the standards that we are renowned for and aspire to for every guest staying with us at the hotel. We take all of our customers comments very seriously and it is only with honest and constructive feedback that we can strive to improve our product and service for future guest’s enjoyment. I would appreciate if you would be kind enough to reach out to me at the hotel, so that I may in turn look into and address your feedback with the team in order to ensure that there is no repeat of such for any other guests who may be staying with us in the near future. I look forward to hearing back from you in due course and until then remain with. Kind regards, Gordon.

Dear Alan. Thank you very much for taking the time to provide us with your very kind rating after your recent stay at The Park Royal Hotel. It’s a pleasure to note and I do hope you that will return and stay with us once again in the near future. Kind regards, Gordon.

Dear Matthew. Thank you very much for taking the time to provide us with your very kind rating after your recent stay at The Park Royal Hotel. It’s a pleasure to note and I do hope you that will return and stay with us once again in the near future. Kind regards, Gordon.

Dear David. Thank you very much for taking the time to provide us with your very kind rating after your recent stay at The Park Royal Hotel. It’s a pleasure to note and I do hope you that will return and stay with us once again in the near future. Kind regards, Gordon.

Dear Norman. Thank you very much for reviewing your recent stay at The Park Royal Hotel. It’s a pleasure to read your positive feedback and that you enjoyed a wonderful one nights stay with us. I will certainly share your kind comments with the team and we look forward to the pleasure of welcoming you back to stay with us once again in the near future and wish you and your loved ones a very Merry Christmas. Kind regards, Gordon.

Dear Mariam. Thank you very much for reviewing your recent stay at The Park Royal Hotel. It’s disappointing to read about your poor review, which is certainly not indicative of the standards that we aspire to or are even renowned for. Whilst there is no general dress code for breakfast, out of courtesy and respect for our other customers, who choose to dine in the restaurant for breakfast, we do not expect or permit guests to dine at breakfast dressed in their pyjamas. I am sorry to note that you then decided to check out of the hotel, which we kindly provided you with a refund for. Please do not hesitate to let me know if I may be of any further assistance to your kind self, I remain with. Kind regards, Gordon.

Dear Simon. Thank you very much for reviewing your recent stay at The Park Royal Hotel. It’s a pleasure to read your positive feedback and that you enjoyed the service from our team. I do hope you that will return and stay with us once again in the near future. Kind regards, Gordon.

Dear Robert. Thank you for taking the time to provide us with your rating after your recent stay at The Park Royal Hotel. It’s very disappointing to note and especially with no explanation or feedback being provided either. I would be grateful if you would be kind enough to reach out to me so that I may in turn investigate any feedback that you may wish to provide me with. I look forward to hearing back from you in due course and until then remain with. Kind regards, Gordon.

Dear Shareen. Thank you very much for taking the time to provide us with your very kind rating after your recent stay at The Park Royal Hotel. It’s a pleasure to note and I do hope you that will return and stay with us once again in the near future. Kind regards, Gordon.

Dear Kelly. Thank you very much for reviewing your recent stay at The Park Royal Hotel with 5 stars. It’s a pleasure to read your positive feedback after your spa day and I will certainly share your kind comments with the team. My team and I look forward to the pleasure of welcoming you back to stay with us once again in the near future and until then remain with. Kind regards, Gordon.

Dear Rino. Thank you very much for taking the time to provide us with your rating after your recent stay at The Park Royal Hotel. It’s a pleasure to note and I do hope you that will return and stay with us once again in the near future. Kind regards, Gordon.

Dear Wayne. Thank you very much for taking the time to provide us with your very kind rating after your recent stay at The Park Royal Hotel. It’s a pleasure to note and I do hope you that will return and stay with us once again in the near future. Kind regards, Gordon.

Dear Andrew. Thank you very much for reviewing your recent stay at The Park Royal Hotel. We are naturally disappointed to read about your stay and that your room was quite ready for you upon arrival and that you were subsequently charged for a cup of tea whilst you waited for your room to be ready. I have spoken with my restaurant manager regarding your dining experience as well, which clearly fell below your expectations and that which we are renowned for at The Park Royal and she has asked me to extend her personal apologies to you for the lapse in service on this occasion. My team and I do hope you that will return and stay with us once again in the near future and until then remain with. Kind regards, Gordon.

Dear Neil. Thank you very much for taking the time to provide us with your very kind rating after your recent stay at The Park Royal Hotel. It’s a pleasure to note and I do hope you that will return and stay with us once again in the near future. Kind regards, Gordon.

Dear YAKUB. Thank you very much for reviewing your recent stay at The Park Royal Hotel with 5 stars. It’s a pleasure to read your positive feedback and I will certainly share your kind comments with the team. My team and I look forward to the pleasure of welcoming you back to stay with us once again in the near future and until then remain with. Kind regards, Gordon.

Dear Ulrike. Thank you very much for reviewing your recent stay at The Park Royal Hotel. It’s a pleasure to read your positive feedback and I will certainly share your kind comments with the team. My team and I look forward to the pleasure of welcoming you back to stay with us once again in the near future and until then remain with. Kind regards, Gordon.

Dear eileen. Thank you very much for taking the time to provide us with your very kind rating after your recent stay at The Park Royal Hotel. It’s a pleasure to note and I do hope you that will return and stay with us once again in the near future. Kind regards, Gordon.

Dear Guest. Thank you very much for taking the time to provide us with your very kind rating after your recent stay at The Park Royal Hotel. It’s a pleasure to note your fantastic rating of the hotel and I do hope you that will return and stay with us once again in the near future. Kind regards, Gordon.

Dear Len. Thank you very much for reviewing your recent stay at The Park Royal Hotel with 5 stars. It’s a pleasure to read your positive feedback and especially as a frequent guest of the hotel. I will certainly share your kind comments with the team regarding the consistently high standards and service accorded to your kind self. My team and I look forward to the pleasure of welcoming you back to stay with us once again in the near future and until then remain with. Kind regards, Gordon.

Dear Emma. Thank you for taking the time to provide us with your rating of The Park Royal Hotel. It is regrettable that we did not meet with your expectations on this occasion and that your experience was unfortunately not brought to our attention during your stay. I do hope you that will return and stay with us once again in the near future and until then remain with. Kind regards, Gordon.

Dear Vicky. Thank you very much for taking the time to provide us with your very kind rating after your recent stay at The Park Royal Hotel. It’s a pleasure to note and I do hope you that will return and stay with us once again in the near future. Kind regards, Gordon.

Dear Traveler. Thank you very much for reviewing your recent stay at The Park Royal Hotel. I am sorry to note we do not quite meet your expectations on this occasion. I will certainly share your kind comments with the team and we do hope to welcome you back to stay with us once again in the near future. Kind regards, Gordon.

Dear Paul. Thank you very much for taking the time to provide us with your extremely kind rating after your recent stay at The Park Royal Hotel. It’s a pleasure to note and I certainly do hope you that will return and stay with us once again in the very near future. Kind regards, Gordon.

Dear Barry. Thank you very much for taking the time to provide us with your rating after your recent stay at The Park Royal Hotel. I do hope you that will return and stay with us once again in the near future. Kind regards, Gordon.

Dear Philip. Thank you very much for reviewing your recent stay at The Park Royal Hotel with 5 stars. It’s a pleasure to read your positive feedback and especially about the team, which I will certainly share your kind comments with them. My team and I look forward to the pleasure of welcoming you back to stay with us once again in the near future and until then remain with. Kind regards, Gordon.

Dear Diane. Thank you very much for providing us with a great rating after your recent stay at The Park Royal Hotel. It’s a pleasure to note and I do hope you that will return and stay with us once again in the near future. Kind regards, Gordon.

Dear Amy-Rose . Thank you very much for providing us with a lovely rating after your recent stay with us at The Park Royal Hotel. It’s a pleasure to note and I do hope you that will return and stay with us once again in the near future. Kind regards, Gordon.

Dear William. Thank you very much for reviewing your recent stay at The Park Royal Hotel. It’s a pleasure to read your positive feedback and that you enjoyed a nice stay with your family. I will certainly share your kind comments with the team and we look forward to the pleasure of welcoming you back to stay with us once again in the near future and until then remain with. Kind regards, Gordon.

Dear Margaret. Thank you very much for reviewing your recent stay at The Park Royal Hotel. It’s a pleasure to read your positive feedback and I will certainly share your kind comments with the team regarding the choice of dishes on the menu. Please be advised that we do also provide a bar and lounge menu to choose from as an alternative for our guests. I do hope that you will return and stay with us once again in the near future. Kind regards, Gordon.

Dear Chris. Thank you very much for reviewing your recent stay at The Park Royal Hotel with 5 stars. It’s a pleasure to read your positive feedback and that you were happy with the hotels facilities and in particular our comprehensive buffet breakfast. I will certainly share your kind comments with the team and we look forward to the pleasure of welcoming you back to stay with us once again in the near future and until then remain with. Kind regards, Gordon.

Dear Sara. Thank you for taking the time to provide us very much for rating after your recent stay at The Park Royal Hotel. We are naturally disappointed to receive such a low rating from your kind self, as this is certainly not indicative of the standards that we aspire to or are indeed renowned for. I would be grateful if you would kind enough to reach out to me at the hotel so that we may have the opportunity to discuss the reasons why such a low rating was provided on this occasion and what we can do to ensure and improve upon for all of our guests expectations whilst staying at the hotel. I look forward to hearing back from you in due course and until then remain with. Warm regards, Gordon.