Ratings based on 279 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
78% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
2out of 5
by A verified traveller

Poor

Posted 04-Sep-2016
Room was tiny, roasting hot with a poor fan. Tv dated. Music going on till 3/4 am on Friday and Saturday in near by bar. No mention when checking in. Was more like fawlty towers then a 4 star hotels. How they got that rating is beyond me, maybe the restaurant food is good but obviously not that good as it was dead all weekend
3out of 5
by A verified traveller from Fauldhouse

central close to everything

Posted 30-Aug-2016
Pros: close to everything,
Cons: a nice relaxing bar would have been nice.
excellent hotel to use as a base, don't use any of its limited expensive facilities ( e.g. Breakfast £12.50 each ) as there is plenty of cheaper quality options right on your doorstep,
5out of 5
by A verified traveller

Lovely hotel

Posted 06-Aug-2016
Beautiful hotel central for shopping on the Main Street. Rooms clean and spacious. Check in quick n easy and receptionist was very nice. Hotel manager very helpful and friendly. Would stay again and highly recommend.
4out of 5
by A verified traveller

Very Central

Posted 28-Jul-2016
Pros: The staff. The fan in the wardrobe to keep cool at night!
Cons: A few more facilities.
Good hotel for being in the centre of Chester. Easy access to station, race course and shops. Very friendly and attentive staff who made the stay very enjoyable.
4out of 5
by A verified traveller from Montréal

Vraiment gentils et prêt à aider en cas de besoin!

Posted 20-Jul-2016
La dame à la réception était super gentille et serviable. Tranquile, propre et chambre assez grande!
2out of 5
by A verified traveller

Not a 4 Star Experience

Posted 03-Jul-2016
Pros: Pleasant friendly staff. Good breakfast.
Cons: In need of refurbishing. Would be better tackling the rooms than the rather nice little bar which is being converted for afternoon tea!
Location: We went to the theatre on the park which was excellent as always.
The Blossoms is central and very convenient. We have stayed before. Breakfast is very good. But, although we booked well in advance and requested a quiet room, we were put in a room which was on the noisy side of the hotel (being city centre). Even worse, the bed was really uncomfortable - big dip in the middle. Neither of us slept much due to the noise and discomfort. My back was so stiff in the morning that I struggled to get out of bed. We were also only provided with one set of towels - which I didn't notice until the morning - and is very poor for a 4*. When I complained about the night to two members of staff on reception, although they sympathised they just recommended asking for a different room next time. Next time??? I think we'll take our chances with Travelodge down the road!
3out of 5
by A verified traveller from Birmingham

Great location, room nice but TINY!

Posted 19-Jun-2016
Room 116 too small, very squashed! Burst water main in morning meant no shower and( I appreciate it was not the hotels fault) led to us leaving without looking in one single shop :-( pretty much a wasted trip !
5out of 5
by Terence from Girne, Mersin 10, Turkey

You may not review this!

Posted 12-Jun-2016 on Hotels
We have no complaints about the friendliness and helpfulness of the staff and the food was excellent, the only OBSERVATION we would like to make was the Dining Hall/Bar.... this did not reflect the rest of the hotel, it should have been left as 'old worlde' as being modernised meant it lacked character, charm, ambience etc.etc. and if a spoon was accidentally dropped on the floor everyone looked around to see who had been shot! It was not an intimate/friendly Dining Hall, and the Bar area could have been a really nice niche for a drink before the meal. As I say, it is purely an observation and whilst we may have been one of your more senior residents for our short stay, even younger people like to feel special when dining out. We would also like to say that we have known of the Blossom Hotel for many years as we used to live outside Chester and we chose this hotel because of its accessability to the main centre.
4out of 5
by Wayne

Posted 10-Jun-2016 on Hotels
Enjoyed our stay
5out of 5
by A verified traveller from Huddersfield UK

Great Location. Traditional Good Service

Posted 05-Jun-2016
Pros: Location, right in the middle of Chester easy access to everywhere.
Cons: Nothing, hope they keep up the good work.
Location: Chester has lots of historical interest, the Cathedral is very old and beautiful. Shopping in the city and Cheshire Oaks is very good.
First stay at this hotel. Very traditional. Very Clean. Service was very good from a very friendly and helpful staff. The breakfast was excellent with plenty of choice and individual hot food service. Overall this hotel made you feel welcome.