Ratings based on 281 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
78% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Alberta, Canada

Charming old hotel!

Posted 05-Oct-2016
Pros: Beautifully remodeled building with character and charm! Staff is very friendly.
Cons: Being an old building, the bathroom doors are quite small, and wood beneath the carpeted floors can be creaky. Don't bother with the restaurant
Location: Great location close to shops, restaurants, Roman ruins, and city walls are easy to wander from here.
2out of 5
by A verified traveller


Posted 04-Sep-2016
Room was tiny, roasting hot with a poor fan. Tv dated. Music going on till 3/4 am on Friday and Saturday in near by bar. No mention when checking in. Was more like fawlty towers then a 4 star hotels. How they got that rating is beyond me, maybe the restaurant food is good but obviously not that good as it was dead all weekend
3out of 5
by A verified traveller from Fauldhouse

central close to everything

Posted 30-Aug-2016
Pros: close to everything,
Cons: a nice relaxing bar would have been nice.
excellent hotel to use as a base, don't use any of its limited expensive facilities ( e.g. Breakfast £12.50 each ) as there is plenty of cheaper quality options right on your doorstep,
5out of 5
by A verified traveller

Lovely hotel

Posted 06-Aug-2016
Beautiful hotel central for shopping on the Main Street. Rooms clean and spacious. Check in quick n easy and receptionist was very nice. Hotel manager very helpful and friendly. Would stay again and highly recommend.
4out of 5
by A verified traveller

Very Central

Posted 28-Jul-2016
Pros: The staff. The fan in the wardrobe to keep cool at night!
Cons: A few more facilities.
Good hotel for being in the centre of Chester. Easy access to station, race course and shops. Very friendly and attentive staff who made the stay very enjoyable.
4out of 5
by susan

This traveller left a rating score only Posted 25-Jul-2016 on Hotels
4out of 5
by A verified traveller from Montréal

Vraiment gentils et prêt à aider en cas de besoin!

Posted 20-Jul-2016
La dame à la réception était super gentille et serviable. Tranquile, propre et chambre assez grande!
2out of 5
by Charlotte from Göteborg

Välj annat hotell, speciellt om du har bil!

Posted 07-Jul-2016 on Hotels
Gammalt, slitet, obekväm säng, inte speciellt rent/fräscht, toalett som knappt gick att spola, två kranar - i varsin ände av handfatet - brukar jag inte ens se i England längre, det är trots allt 2016. Var säkert 'pampigt' hotell en dag när det begav sig, men skulle verkligen behöva totalrenoveras. Kommer jag till Chester igen kommer jag inte bo här. Läget är verkligen centralt, men hotellet kan inte erbjuda parkering (mot betalning) så kommer du med bil får du parkera i ett köpcentrum en bit bort.
2out of 5
by A verified traveller

Not a 4 Star Experience

Posted 03-Jul-2016
Pros: Pleasant friendly staff. Good breakfast.
Cons: In need of refurbishing. Would be better tackling the rooms than the rather nice little bar which is being converted for afternoon tea!
Location: We went to the theatre on the park which was excellent as always.
The Blossoms is central and very convenient. We have stayed before. Breakfast is very good. But, although we booked well in advance and requested a quiet room, we were put in a room which was on the noisy side of the hotel (being city centre). Even worse, the bed was really uncomfortable - big dip in the middle. Neither of us slept much due to the noise and discomfort. My back was so stiff in the morning that I struggled to get out of bed. We were also only provided with one set of towels - which I didn't notice until the morning - and is very poor for a 4*. When I complained about the night to two members of staff on reception, although they sympathised they just recommended asking for a different room next time. Next time??? I think we'll take our chances with Travelodge down the road!
3out of 5
by A verified traveller from Birmingham

Great location, room nice but TINY!

Posted 19-Jun-2016
Room 116 too small, very squashed! Burst water main in morning meant no shower and( I appreciate it was not the hotels fault) led to us leaving without looking in one single shop :-( pretty much a wasted trip !