Ratings based on 325 Verified Reviews

3.8 out of 5
76% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
3out of 5
Recommended
for Everyone
by A verified traveller from Oxford

City Centre Chester

Posted 27-Mar-2017
Great location, really great staff, hotel a little dark and tired.
4out of 5
Recommended
for Everyone
by A verified traveller from Leicester

Pleasant hotel in the town centre

Posted 06-Mar-2017
Pros: The staff, the comfort and its location
Cons: The decor is a little dated
Location: It is just outside the city wall and withing very easy walking distance of all of the major attractions of Chester town centre
The staff were very friendly and helpful. We found a problem with the room and it was dealt with very acceptably in a very prompt and professional manner. The hotel was very nice and the restaurant was attractive and reasonable. Overall it is a very pleasant and comfortable hotel.
4out of 5
by A verified traveller from Yorkshire

Good hotel, great location

Posted 04-Mar-2017
Pros: the location, close to the main shops and other facilities
Cons: The bathroom was compact to say the least, there was a glass shower screen over the bath which made it difficult to get in and out of the bath
Location: great for shopping and sightseeing
the check in was quick and easy and the reception staff were very helpful. The restaurant staff were polite and gave excellent service throughout the evening meal. Breakfast was average on the first morning but it improved greatly on the second morning.
4out of 5
Recommended
for Everyone
by A verified traveller from Shropshire

Very clean hotel, friendly staff.

Posted 25-Feb-2017
Overall, a wonderful hotel in a brilliant location, I would definitely stay again. The room has all the basic amenities that you could need during your stay, ironing board, kettle etc. However, we did have a slight issue with the window in our room but definitely didnt spoil the experience.
5out of 5
Recommended
for Everyone
by A verified traveller from Ky

Great location to walk around Chester.

Posted 23-Feb-2017
Staff was very kind and helpful. The amenities were very nice.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 20-Feb-2017
Good clean hotel expensive bar polite staff helpfull staff
3out of 5
by A verified traveller from Manchester

Hotel convenient to all amenities.

Posted 20-Feb-2017
Room was spacious and well equipped. Champagne and chocolates were as ordered but the ice in the bucket had melted, so the champagne not chilled. The room faced the main street, which made it noisy during the night ( still noisy at 4am!) The food was disappointing! Had dinner in dining room ( little character) Steak was cooked as ordered, but it was full of sinews and therefore very chewy. Had full English first day- bacon obviously cooked well before we ate it. Sausages wrinkled and tasteless. The rest was fine, which is what we had the second day.
1out of 5
by A verified traveller from Gwynedd

Noisy Nightclub

Posted 08-Feb-2017
Pros: When I eventually got the room that was booked this was comfortable
Cons: Staff attitude
Location: Location was fine for my requirements
First night was in a different room to one booked. Woken up at 3am by people leaving the nightclub attached to hotel. Staff were inattentive at meals.
4out of 5
Recommended
for Everyone
by A verified traveller

Great location for shopping and sights.

Posted 30-Dec-2016
Only gripe was the cold room, and after fiddling with the radiators to get them working the room never really warmed up, nor the bathroom, however, this was on a particularly cold night.
4out of 5
Recommended
for Everyone
by A verified traveller from Aldridge

Great positioning to the town centre

Posted 12-Dec-2016
We had a lovely day at Chesire Oaks shopping village and chose this hotel as it was a short distance away and it was in the middle of the town and also had a late arrival policy.
Comment from Hotel Management
13-Dec-2016 by GM Blossoms, Hotel Management
Dear Guest, Thank you for taking the time to review your recent stay with us at Macdonald New Blossoms. I am delighted you enjoyed your time with us at that you were able to take advantage of our great location. Your feedback is much appreciated and we hope to see you again soon. Kind Regards Steven Scoullar General Manager