Ratings based on 266 Verified Reviews

3.9 out of 5
82% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from Yorkshire

Nice hotel, close to Chester town centre.

Posted 19-Dec-2016
Pros: Everything
Cons: Possibly a information pack in the room with local attractions etc
Location: Chester town and zoo
Stayed for one night whilst visiting Chester for the Christmas market. Staff friendly, efficient and nothing too much trouble. Breakfast was wonderful with choices to suit any palate. Rooms were excellently furnished, with extremely comfortable beds, crisp clean linen. Lovely thick fluffy towels and superbly modern bathroom. Plenty of parking too. Would recommend to anyone and will definitely book again.
5out of 5
Recommended
for Everyone
by A verified traveller

Posted 05-Dec-2016
Great hotel, 5 min taxi to Chester centre, great Starbucks coffee and bar service. Rooms brand new. Doesn't look much from the outside but lovely inside.
3out of 5
Recommended
for Everyone
by A verified traveller from s

Clean hotel nice staff

Posted 17-Oct-2016
On first impressions we thought it was going to be an excellent stay frindly staff , spacious room , good facilities , nice decor , clean , but was masively let down by a poor nights sleep bed far to hard and pull out bed mattress thin uncomfortable , the stay was only two nights and don't think I could have stayed any longer with very poor sleep .
5out of 5
by A verified traveller

Posted 16-Oct-2016 on Hotels
The outside appeared a little run down but the inside was well kept, clean and comfortable. Would happily return.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 21-Sep-2016
Very friendly staff and comfy bed. Hotel was a little dated, but the shower was excellent and the room was spacious. Wifi was okay but not great.
4out of 5
Recommended
for Business Travellers
by A verified traveller from south coast

Good accommodation as we were 'in transit'

Posted 05-Sep-2016
Pros: It was clean and served our purpose
Cons: Ashtrays in the grounds as smokers just chucked cigarette butts near the doors
Location: Walled city of Chester a Park and Ride trip away with regular bus service, plenty of places to eat and see in Cheste
Stayed here as a stop over and for a quick visit to explore Chester. Close to Park and Ride facilities so great for getting into the city
5out of 5
by A verified traveller

Great family friendly hotel.

Posted 03-Sep-2016 on Hotels
The hotel was in ideal location to visit Chester and Chester Zoo. It was clean with good facilities. The staff were very friendly. The fact kids eat free when the aldults dine was an unexpected bonus. I would definitely stay here again and I would recommend the hotel.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 28-Aug-2016 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Aug-2016
Confortevole. Ottimi i servizi. Unica pecca è la lontananza dal centro al quale si accede solo in macchina.
3out of 5
by joe from N. Ireland

Posted 03-Aug-2016 on Hotels
Room was clean and tidy but there was a damp smell noticeable on entry probably the result of the bathroom extractor fan being defective. The loo in the foyer had the seat held on by a piece of wood and there was no loo roll, soap or paper towels in any of the dispensers.