Front of property
Check availability

Reviews of Chester House Guest House

3 out of 5
Chester House Guest House
44 Hoole Road, Chester, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 102 out of 160 reviews" "
Rating 8 - Good. 47 out of 160 reviews" "
Rating 6 - Okay. 9 out of 160 reviews" "
Rating 4 - Poor. 1 out of 160 reviews" "
Rating 2 - Terrible. 1 out of 160 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Clodagh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous find. Lovely friendly guest house. Comfortable and clean. Great base for Chester
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed - clean bedroom and bathroom Friendly staff in dining room and reception
Stayed 1 night in Jan 2024
Response from Ray on 14 Feb 2024
Thanks for the reviewIt was pleasure having you here, and we look forward to welcoming you in the future

2/10 Terrible

Mark

Stayed 3 nights in Nov 2023
Response from Ray on 2 Jan 2024
We cannot locate you on our booking system as having stayed at the Chester House Hotel and Guest HOUSE.As a result we need regard this as a scam review, as we are not aware of any complaints at the hotel , only praise as all the reviews are doing

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was very good as well
Stayed 4 nights in Nov 2023

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Hotel
From the check in to our departure the stay was first class. Laura checked us in and she made us feel very welcome. She explained everything about the hotel and breakfast etc. she was brilliant. The owner was also so friendly and he took us a tour of the guest house and it was immaculate, the details were fantastic. It’s a big well done for all his hard work. Our room was perfect, nothing was too much trouble. There were bottles of water and snacks and hot drinks to have and were replenished daily. The breakfast was varied and plentiful cereals, selection of cheeses and cold meats, full English breakfast, fresh fruit, yoghurts and danish pastries. Perfect stay.
Stayed 2 nights in Nov 2023

8/10 Good

Robbie

Liked: Staff & service
Disliked: Cleanliness
Pleasant stay near city centre, nice breakfast
Stayed 2 nights in Oct 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday in Chester
I had a very enjoyable stay and the room and breakfast were excellent.
Stayed 3 nights in Oct 2023

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple of days away in chester
Hotel was amazing, staff where very helpfull , polite and always had a smile, would highly recommend anyone , coming to chester , take a look at this property, very excellent standard, will be looking at coming back in the future.
Stayed 2 nights in Oct 2023

10/10 Excellent

Gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed staying here. The rooms were spacious, comfortable and well-provided. Having a fridge was especially appreciated, as we could keep our drinks fresh. The staff were very friendly, helpful and efficient. We did not have a car and the buses were very frequent. We were able to eat well near the guest house in the evening. We thoroughly enjoyed our stay and hope to go back.
Stayed 5 nights in Sep 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
t
Stayed 1 night in Aug 2023

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Good value, reasonably convenient for the town centre and railway station. parking.
Stayed 3 nights in Aug 2023

10/10 Excellent

Valerie

Business traveller
Liked: Cleanliness, staff & service, amenities
Excellenr breakfast. Super friendly staff. Air vent constant noise.
Stayed 2 nights in May 2023

10/10 Excellent

Michael

Stayed 1 night in May 2023

10/10 Excellent

Hilary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, comfortable, pleasant staff, ample parking
Stayed for 3 nights and didn't need earplugs at all (very rare). The rooms are quite compact but comfortable with modern bathrooms and easy to use showers. Good lighting in the bedrooms so we could see to read - often difficult in hotels now. The receptionist was very helpful on eating places within a few minutes' walk. Excellent breakfast in the sister building across the car park. Guests can park on either site. Only slight drawback was having to have breakfast by 9.00 Mon to Fri. Easy walk into Chester, and less than 5 minutes' drive to get onto the motorways.
Stayed 3 nights in Apr 2023

10/10 Excellent

nicola

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous - 4* boutique hotel quality
This fabulous guest house is really a 4* boutique hotel in terms of quality, attention to detail and comfort. I stayed there several times before the pandemic and returned recently. It was already really good, but theyve really upped their game, bought the hotel next door to expand, fully refurbished and kept the traditional look whilst making it modern and comfortable. Little touches, such as chocolate placed on the pillow, lovely laid out towels, free crisps/biscuits with tea/coffee, gluten free option for breakfast and a wide choice of foods for breakfast. And only 10 minute walk from Chester Station. Highly recommended.
Stayed 1 night in Feb 2023

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chester House Guest House
A great overnight stay for a business trip and the breakfast was good too. Would definitely stay here again if up in the Chester area.
Stayed 1 night in Feb 2023

8/10 Good

Natasha

Liked: Amenities, property conditions & facilities
Nice room, bathroom and great breakfast in next property (shared dining room).
Stayed 3 nights in Aug 2022

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
one of the best we have stopped in
Stayed 2 nights in May 2022

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in Chester
Our stay was very nice. Clean rooms, great staff, the owner was super friendly and accommodating. Breakfast in the morning was top of line. It was a last minute reservation and it turned out to be the best choice for our stay in Chester. Didn't need a car, we could walk everywhere we wanted to be. Renovations are going on but it wasn't an inconvenience. Beautiful home.
Stayed 8 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chester Guest house
Great hotel, under going some work but didn't affect our visit. Met by the host Ray, nothing too much trouble. A few niggles but dealt with swiftly. Great buffet breakfast served in sister hotel next door, The Chester Court.
Stayed 1 night in Nov 2021

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chester Stay
Excellent stay at this guest house. Ray, the owner, was very friendly and helpful. Room was well equipped and comfortable for everything needed for a lovely stay. Breakfast excellent with plenty of choice. Ideally located for visiting Chester too. 15 mins walk from City Centre and just a 5 minute walk from local shops. Would definitely stay there again
Stayed 1 night in Sep 2020

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and pleasant stay
Lovely hotel. The owner was very helpful and accommodating. The room was very clean, nicely decorated and comfortable with everything you could need. Very quiet. The breakfast and service was great. Will definitely go again and recommend others go there too.
Stayed 1 night in Sep 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
Very small rooms
Stayed 1 night in Aug 2019

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great guest house!!
Lovely guest house Clean and lots of toiletries included. Towels provided and lots of extras i.e kettle, water , snacks biscuits,tea, coffee and hot chocolate. Ray and his staff are lovely and friendly. Breakfast amazing!! 10 mins away from zoo and Cheshire oaks on cat and 5/10 min walk into city centre.
Stayed 2 nights in Aug 2019

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in front of main road. Easy to find the house. A good italian restaurant is not far away..
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best breakfast choice and quality we’ve had in a long time.
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ray provides a great clean place to stay, along with a story or two upon check in. Love the custom breakfast option!!
Stayed 1 night in May 2019

10/10 Excellent

Felicity

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would happily stay here again
Lovely bedroom, very clean and nice smell when went in. Everything I needed in the room. Bathroom a little small and would have preferred a slightly better shower, but nothing wrong with it, all very clean. As I was leaving before breakfast started, arrangements was made the night of arrival so at least I could have a continental breakfast. Well situated for the zoo, which I needed to get to early and easy to get to. Parked in road without any problems as car park looked a little difficult to negotiate due to another couple of car.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and well-run
The proprietor works hard on presentation. There is a wide choice for breakfast which one orders the evening before and which is additional to fruit, cereals and the like. Our superior room was spacious and clean. Guests have their own key to the front door. The bus stop opposite is served by 3 buses an hour going to Chester centre, but the next stop towards to the city is served by an extra 4 per hour. It is only about a mile so some will prefer walking. There is a pub opposite which serves inexpensive food with a daily combo offer and cheaper rates for over 60's.
Stayed 1 night in Oct 2018

8/10 Good

Annie, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional features retained in this attractive house
Stayed 1 night in Oct 2018

10/10 Excellent

Ann, Sheffield

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel
I have only praise for this hotel. Staff were very friendly and helpful. Room was very comfortable and homely. Food was excellent. I have no hesitation in recommending this hotel.
Stayed 1 night in Jul 2018

8/10 Good

NJ, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
B&B for Chester visit
Quiet, even though fully booked when we stayed. Very good breakfast, comfortable bed, reasonable sized room. Ray very helpful with visit ideas and suggestions for dinner. Only (minor) problem was parking very tight in some spaces. Plenty of on the street parking, although busy main road-could use quieter side street opposite instead.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Jun 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Well appointed rooms. Very clean. Superb breakfast

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay great staff will come again
Stayed 8 nights in Mar 2018

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+++++
Fantastic place Pleasent host clean big rooms Everything off high standard As for the breakfast well fit for a king
Stayed 1 night in Jan 2018

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend in Chester 5*
Really clean rooms and comfy bed. Cooked beakfast you ordered the night before so when you came down in the morning you didn’t wait long at all. Service was very good and the man running it was very pleasant.
Stayed 1 night in Jan 2018

10/10 Excellent

Stew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable guesthouse
Large comfortable family room. Good facilities. Little extras like chocolates and toiletries provided. Lovely cooked breakfast (although herbs on grilled tomatoes and mushrooms may not be to everyone’s taste). Crackers at breakfast table another special touch.
Stayed 1 night in Dec 2017

10/10 Excellent

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend and stay again
Lovely room with everything I needed for a comfortable stay - very impressed with having vegan options available as part of the breakfast menu also!
Stayed 1 night in Dec 2017

8/10 Good

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome in excellent location
Stayed for one night while moving house. Excellent location near train station/city centre. On main road but still quiet. Upgraded from a single to a double which was a nice bonus! Very comfy bed, excellent breakfast, welcoming host and speedy internet. Only grumble was I found the room a bit warm (it was during a cold snap, so understandable), but I was too tired to find a solution.
Stayed 1 night in Dec 2017

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall hospitality second to none.
Overall hospitality second to none. Called to inform of late arrival and nothing was too much trouble. Possibly the comfiest bed I've slept in whilst working away. Plethora of extras in the room making the whole experience exceptionally comfortable. Breakfast was excellent. Will be back if in the area, without hesitation
Stayed 1 night in Dec 2017

6/10 Okay

Nurse, Cumbria

Liked: Cleanliness, staff & service
Good location.
The Guest House is in Hoole close to restaurants, pubs and a small variety of shops, a leisurely stroll into Chester takes about 20 minutes, Cheshire Oaks is a short bus or Taxi ride away. My friend and I stayed in a room outside the Guest House in an annex, the bathroom was small and the heating was controlled at the radiator (the control was not visible one had to guess which way to turn and by how much) a thermostat on the wall would be beneficial. My other friends stayed in the main guest house and their room was lovely. The breakfast was chosen the day before and was very good. No doubt if I had been allocated a room in the main house my experience would be different.
Stayed 2 nights in Dec 2017

8/10 Good

Paul, Staffordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay.Breakfast excellent. Staff friendly.Good location close to Chester town centre.
Stayed 1 night in Nov 2017

8/10 Good

SANDRA, TELFORD

Liked: Staff & service, property conditions & facilities, room comfort
PLEASANT STAY
SMELLED MUSTY IN OUR ROOM. OPENED WINDOWS ALL NIGHT AND SMELLED BETTER ON LEAVING. THICK DUST AT EDGES OF CARPETS UNFORTUNATELY. COULD DO WITH USING THE NOZZLE ON THE VACUUM CLEANER. BATHROOM CURTAINS HAD SOME BLACK MOLD GROWTH. VERY CLEAN OTHERWISE. THESE POINTS CAN BE EASILY REMEDIED.
Stayed 1 night in Oct 2017

8/10 Good

Marcia, Herefordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm welcome
Lovely warm welcome from our host and other staff. Nice spacious, clean and very comfortable room. Nice toiletries in the room plus lots of snacks and bottled water with the tea and coffee and a fridge. Nothing is too much trouble for staff here. There is also a long list of items you can borrow if you need them, which I thought was a great touch. Staff were all lovely too. Within walking distance of the house is a little village with lots of restaurants, bars, cafes, and other shops - which was also really handy. We used the park and ride into Chester.
Stayed 1 night in Sep 2017