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Reviews of Manor House Hotel & Spa

4 out of 5
Manor House Hotel & Spa
Audley Road, Alsager, Stoke-on-Trent, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 421 out of 604 reviews" "
Rating 8 - Good. 138 out of 604 reviews" "
Rating 6 - Okay. 31 out of 604 reviews" "
Rating 4 - Poor. 8 out of 604 reviews" "
Rating 2 - Terrible. 6 out of 604 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool is beautiful
Stayed 1 night in Apr 2024

10/10 Excellent

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I beautiful facility in a beautiful lo ation. The staff were extremely helpful and friendly x
Stayed 1 night in Feb 2024

6/10 Okay

Jean

Stayed 1 night in Feb 2024

10/10 Excellent

Pauline

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa and excellent customer service
Stayed 1 night in Feb 2024

10/10 Excellent

Julie

Stayed 1 night in Jan 2024

2/10 Terrible

Sharon

Stayed 1 night in Dec 2023

10/10 Excellent

Stan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent apart from one thing - the lobby and reception areas were uncomfortably cold. Even around the spa and treatment room area, which we had to walk through to get to our room and where spa users would wander around in nothing but a robe, the temperature was well below comfortable. Other than that, well done.
Stayed 1 night in Nov 2023

10/10 Excellent

Philippe

Stayed 1 night in Nov 2023

10/10 Excellent

Ray

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was incredible, new menu, beef shin was delicious
Stayed 1 night in Nov 2023

10/10 Excellent

Charmaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great comfortable getaway.
Stayed 1 night in Nov 2023

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities
A Trip Down Memory Lane
The hotel is vastly improved since our last visit approximately eighteen months ago. Vegan options were very good. We were not disturbed by the two big weddings taking place during our stay. Highly recommend.
Stayed 2 nights in Nov 2023

10/10 Excellent

MARGARET

Stayed 1 night in Oct 2023

10/10 Excellent

Marcus

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Vivien

Stayed 2 nights in Oct 2023

10/10 Excellent

Paul

Stayed 1 night in Oct 2023

10/10 Excellent

Srikant, Nottingham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was in excellent condition and the spa was particularly well kept.
Stayed 1 night in Sep 2023

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay for our son’s wedding, beautiful setting, and excellent attention to detail for their wedding day. Accommodation was excellent, lovely room, comfy bed and well equipped
Stayed 2 nights in Sep 2023

10/10 Excellent

Julian

Stayed 1 night in Sep 2023

8/10 Good

Neil

Stayed 1 night in Sep 2023

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was agood stay one night
Stayed 1 night in Sep 2023

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and excellent value for a great standard.
Stayed 1 night in Sep 2023

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was ideally situated, the service and staff were excellent, the food was first class, we will definitely be back when we next visit the area.
Stayed 2 nights in Sep 2023

4/10 Poor

Robert

Disliked: Staff & service, property conditions & facilities
Disappointing Stay
A very disappointing stay at an overpriced hotel - I booked this as a special treat. Have had much better experiences in a Premier Inn at a fraction of the price. Free dinner was included at £35/head, but it ended up costing us about £20 because drinks weren't included which wasn't advised beforehand. Restaurant staff didn't seem to know what they were doing. Rooms very tired with no aircon, rotting windows and the shower was poor. Wifi speed extremely slow. Breakfast was table service, but food wasn't freshly cooked; it had been dished up from a pre-cooked buffet.
Stayed 1 night in Sep 2023

6/10 Okay

Damola

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Beautiful property with lovely staff. The only downside was the bathroom wasnt very clean and the room was quite outdated. The overall property was lovely though
Stayed 1 night in Jul 2023

6/10 Okay

David

Travelled with group
Disliked: Property conditions & facilities
Nice hotel with friendly staff needs updating
Stayed 1 night in Sep 2023

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely Hotel food was amazing in the evening breakfast was ok . I think the bedroom doors need something doing to them as there was a wedding on . When you closed the doors they slam shut which kept us awake.
Stayed 1 night in Aug 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, staff and food.
Had a lovely night stay on our way back from another trip. Hotel was clean, the staff were all lovely and the food was beautiful. As hotel guests we had free use of the indoor pool/sauna/steam which was a nice way to relax before dinner (outdoor spa is charged extra). We also got 20% off food and drink. Cocktails were good too!
Stayed 1 night in Aug 2023

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little spa hotel. It has a great pool and the room was nice. Bar had good drink choices.
Stayed 1 night in Aug 2023

4/10 Poor

Tony

Stayed 1 night in Aug 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem of a stay
A great one night stay in a fabulous hotel matched by its location; its facilities; its happy, helpful staff and tasty restaurant food. One of the best overnight stays that we have enjoyed…we will return!
Stayed 1 night in Aug 2023

10/10 Excellent

Ian

Stayed 1 night in Jul 2023

8/10 Good

Philip

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Isobel

Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing food and drink, fantastic service
Every single member of staff we encountered at the Manor House was friendly, attentive and very helpful. I'd like to specifically mention Michelle G who served us in the restaurant on Friday night - she was excellent and dealt perfectly with a slightly unusual situation regarding some massive steaks! The food and drink was outstanding throughout, from afternoon tea in the spa, to breakfast, and the massive steaks (Porterhouse)! The only points for improvement I would say were a few things in the ensuite bathroom in our room (104). The shower head had some black mould on it and the wall attachment to hold the shower gel was no longer attached, so the bottle didn't sit correctly in it and we couldn't actually get any shower gel out of the bottle. There was also a socket in the room (below the TV) that seemed to be a bit loose on the wall. These are just small things, and overall the room was comfortable, and I slept well both nights.
Poterhouse Steaks - delicious
Stayed 2 nights in Jul 2023

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Went for a Romantic Night away with my partner. 5 Stars, amazing atmosphere, great food, staff are so helpful, rooms are fantastic. Highly recommend 😎
Stayed 1 night in Jul 2023

10/10 Excellent

julian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Manor House Hotel
The hotel is an excellent place to stay for an overnight or 3-4 night stay. The facilities are great, the hotel is well kept and maintained, the furnishings are of a high standard, the staff are pleasant and very helpful. This is a great hotel with comfortable rooms with everything required for a good nights stay.
Stayed 1 night in Jul 2023

10/10 Excellent

Simon

Stayed 1 night in Jun 2023

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, staff very friendly, meals nice the first night, not so good the second night. Hair in the bath when we checked into our room, not ideal.
Stayed 2 nights in Jun 2023

6/10 Okay

jennie

Stayed 1 night in Jun 2023

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I requested a early check in as I was attending a wedding and as requested my room was available for 1pm.
Stayed 1 night in Jun 2023

10/10 Excellent

Cathryn

Stayed 1 night in Jun 2023

8/10 Good

Roy

Stayed 1 night in Jun 2023

10/10 Excellent

Michael

Stayed 1 night in Jun 2023

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent. Staff all warm and friendly.
Stayed 1 night in Jun 2023

8/10 Good

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023