Ratings based on 51 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
Recommended
by A verified traveller

This traveller left a rating score only Posted 14-Sep-2015 on Hotels
4 out of 5
Recommended
for Everyone
by A verified traveller from wrexham

Lovely hotel

Posted 02-Sep-2015
Pros: Surrounding are beautiful and the food was lovely
Cons: The pool was closed due to something braking
Location: Good location closed to Wrexham and Chester and only an hour from the coast
We stayed whilst attending a wedding staff where great and food amazing Our room was clean and had everything we needed
Comment from Hotel Management
07-Sep-2015 by General Manager , Hotel Management
Dear Guest, Thank you for taking the time to review Best Western Llyndir Hall Hotel & Spa. I am delighted you were enjoyed your stay and were able to enjoy the wedding. The 4 star rating is muct appreciated and your feedback will be passed onto the team. We hope to see you again soon. Kind Regards Steven Scoullar General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Deeside

Llyndir Hall Busy with Weddings

Posted 31-Aug-2015
Pros: The grounds have lots of things to look at, and find, that are unusual and make it more fun
Cons: The receptionists attitude. The hotel manager was exceptionally helpful, and understood customer service,
Location: Great location, close to Wrexham and Chester, lots of things to do
Arrived at 1pm advised check-in could not happen until 2pm. It was 3pm before we got into our room. The hotel was busy with weddings, and the receptionist was not the most helpful. The swimming pool was not available, at the time it was broken, but I'd book a spa treatment which was very good.
Comment from Hotel Management
04-Sep-2015 by General Manager , Hotel Management
Dear Guest, Thank you for taking the time to review your recent stay with us at Best Western Llyndir Hall Hotel & Spa. Feedback is essential for any business especially for a hotel and I really doo appreciate your comments. I will be investigating as to why you were unable to check in until after 3pm as this isnt acceptable as all rooms should be ready from 2pm. Unfortunately we did experience a mechanical problem with the pool, causing the temperature to drop to a point where we had to close. The team and I did all we could to resolve the matter as soon as we could but the bank holiday did cause delays. Your Kind comments will be passed onto the team and we hope to see you again soon. Kind Regards Steven Scoullar General Manager
4 out of 5
Recommended
for Business Travellers
by Stephen from London

Posted 21-Jun-2015 on Hotels
A bit out of the way but quiet so ok. Food was not cheap, and not great either just ok so expensive for what it was. Hotel price was very good though
5 out of 5
Recommended
for Couples
by Brian from Prestatyn

Lovely quite hotel with great staff

Posted 16-Jun-2015 on Hotels
A great hotel down a country lane, no traffic noise and the staff where very good going out of their way to find some cranberry juice for my breakfast.
5 out of 5
Recommended
for Couples
by Paul from Wokingham

Lovely country stay.

Posted 12-Jun-2015 on Hotels
Surprisingly quiet country hotel made for a very pleasant stay. Much nicer than the usual motel types.
5 out of 5
Recommended
for Families
by Paul from London

Beautiful getaway in rural North Wales

Posted 01-Jun-2015 on Hotels
The hotel is very nice and in excellent condition. Staff were excellent. There was a bit of a mix up at check-in. They could not find my reservation, but this was rectified quickly. Would highly recommend this hotel.
3 out of 5
Recommended
for Families
by A verified traveller

Wedding

Posted 28-May-2015 on Hotels
Attended a wedding. Lovely venue,staff attentive. Food nice. Stayed over,bathroom needed updating.
1 out of 5
Recommended
for Getaway With Friends
by lawrence from England

Not recomended Won't be going again

Posted 26-May-2015 on Hotels
Don't think we would stay here again A wedding party took over the hotel ruined our expesive meal. we didn't get what was discribed on the menu .Breakfast was cold. Guests were very noisy late at night .T V had only a few channels and a bad picture on some .I would not recomend this hotel . This is the 3rd Best Western stayed at this year and all have been bad.They don't seem to care or try too hard .Some staff were trying and good but we won't be going again
5 out of 5
Recommended
for Getaway With Friends
by A verified traveller

Lovely hotel in beautiful surroundings

Posted 28-Apr-2015 on Hotels
Lovely stay. Beautiful hotel in idyllic surroundings. We were there just one night, but enjoyed the Spa and treatments in the afternoon - nice and relaxing. Just what we needed! Then a lovely meal in the restaurant in the evening. The radiator in the room would not turn off, so asked at reception and they fixed it immediately. Very courteous and polite, excellent service. Only complaint was that the PostCode does not take you to the hotel, but a road behind/alongside it (or at least that's what our TomTom Sat Nav did!) ... you then have to do some random searching of country roads to actually find the place!