Llyndir Hall Busy with Weddings
Arrived at 1pm advised check-in could not happen until 2pm. It was 3pm before we got into our room. The hotel was busy with weddings, and the receptionist was not the most helpful. The swimming pool was not available, at the time it was broken, but I'd book a spa treatment which was very good.
Comment from Hotel Management
04-Sep-2015 by General Manager , Hotel Management
Thank you for taking the time to review your recent stay with us at Best Western Llyndir Hall Hotel & Spa.
Feedback is essential for any business especially for a hotel and I really doo appreciate your comments.
I will be investigating as to why you were unable to check in until after 3pm as this isnt acceptable as all rooms should be ready from 2pm.
Unfortunately we did experience a mechanical problem with the pool, causing the temperature to drop to a point where we had to close.
The team and I did all we could to resolve the matter as soon as we could but the bank holiday did cause delays.
Your Kind comments will be passed onto the team and we hope to see you again soon.