This was OK. We were moved having booked a different Best Western and apparently this one was better. There were a few niggles though - the room was pretty small and a few things didn't work or were just annoyingly absent - heated towel rail didn't work, neither did the extractor fan in the bathroom, the only toiletries were shower gel and shampoo on wall fixed units (no soap) and a tube of body lotion that was really difficult to get out of the tube. There was also only one bathrobe and one pair of slippers for two of us. The remote control on the telly didn't work and the light switches were overcomplicated. So cumulatively, these little niggles were a bit annoying. The breakfast and bar food were good. There was a live singer on in the breakfast room who was quite good but it felt weird being sang to at breakfast so I'd skip that given the choice.