Ratings based on 457 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
92% of guests recommend
4.6 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller

Posted 06-Sep-2016
Really comfortable stay 😊, definitely will be back to stay again.
5out of 5
by A verified traveller from cumbria

Great hotel

Posted 31-Aug-2016
Pros: Location .breakfast and view from room.
Cons: Air con should be on through the day as our room had full sun and got very hot,the aircon only came on at night.
Location: Great location to acess all the city centre has to offer.The bus station is only a 5 minute walk.
Great stay hotel close to city centre.Great breakfast.Rooms clean good shower in bathroom.Our room looked over the racecourse was very nice.
2out of 5
by A verified traveller from North West England


Posted 31-Aug-2016
Pros: A good location
Cons: Most things - particularly the cleanliness of the restaurant and replenishing the breakfast buffet.
Location: Lots to do nearby. A great location to spend a weekend.
Billed as a "luxury" hotel but there was little evidence of this. There was a lack of attention to detail in many areas. This included lights not working in the room; not enough toiletries; food on the floor of the restaurant from the night before, and the breakfast buffet half empty an hour before service was due to end. The main issue though was the road noise. Most of the rooms overlook a main road and despite double glazing the noise level is still loud enough to keep you awake.
4out of 5
by A verified traveller from Manchester

Great location and excellent staff, but...

Posted 30-Aug-2016
I frequently stay here, so happily recommend it, but on each visit I am disappointed by the lack of good strong coffee and lack of a mini bar fridge in the rooms. Would it be so hard to put a Nespresso machine in all the rooms, like they do for higher end rooms? Room service breakfast menu is disappointing limited & poor value too. Apart from those niggles, excellent as always.
5out of 5
by A verified traveller from Manchester

Great Hotel Location

Posted 21-Aug-2016
Pros: Modern and Very Clean
Location: Great location and easy walking to the Centre of Chester
Me and my Wife Just stayed at the Abode found it to be a Great Hotel. When we arrived we was given a Free upgrade very nice indeed.
5out of 5
by A verified traveller from wales

Very handy for the city

Posted 03-Aug-2016
Pros: The hotel is a of very good general standard with friendly and polite staff in a good location and reasonably priced.
Cons: The parking charge as an addition although transparent is a little mean.
Location: Chester is fantastic city to visit and although only passing through we have visited many times in the past.Steeped in history a must visit.
Only stayed for one night. Very pleasant and comfortable hotel. The room was clean,large and very comfortable. The hotel is very well located for the city with everywhere within comfortable walking distance. The restaurant has a fabulous view across the racecourse and woul recommend the breakfast.
5out of 5
by A verified traveller from S.Wales

Very convenient for Racecourse and the town.

Posted 02-Aug-2016
Pros: Excellent location. Modern hotel
Cons: Lift had a security system where you could only get off at your own floor or communal areas. we were a family group spread out over three floors .
Location: Excellent location. Overlooking racecourse, short stroll into town with lots of restaurants and shops.
Ideally situated for us as we were going to the races.
4out of 5
by A verified traveller from F

Nice hotel near city centre and race course

Posted 01-Aug-2016
Excellent views and quality hotel. But price my but very nice. Beds are huge
5out of 5
by A verified traveller from Lachen, Switzerland

Good business oriented hotel, close to city center

Posted 23-Jul-2016
Pros: Proximity to city center
Cons: No family rooms available
A solid 4-star hotel with all expected amenities that you would expect. Spacious room, very comfortable beds and despite being next to a main road quiet inside.
4out of 5
by A verified traveller

Posted 22-Jul-2016
Town centre location was great . Website out of date as no cafe bar grill any more .