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Get an overview of this hotel4-star hotel, walk to Cheltenham Town Hall

Popular highlights

Free WiFi
Restaurant
Laundry facilities
Smoke-free property
24-hour front desk

Location

Located in the heart of Cheltenham, this hotel is within a 5-minute walk of Imperial Gardens and Cheltenham Town Hall. Cheltenham Racecourse is 1.8 mi (2.9 km) away. Cheltenham Spa Station is 19 minutes by foot.

Hotel features

This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and conference space are on-site.

Room amenities

All 84 rooms provide complimentary wireless Internet access, 24-hour room service and cable TV. Guests will also find minibars, free bottled water and hairdryers.

Queens Hotel Cheltenham MGallery Collection

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1292 square feet (120 square metres) include conference rooms. This business-friendly hotel also offers a library, tour or ticket assistance and a garden. Concierge services and wedding services can be provided. On-site parking is available (surcharge).

Queens Hotel Cheltenham MGallery Collection is a smoke-free property.

  • Express check-in 
  • Library 
  • Bar/lounge 
  • Coffee/tea in common areas 
  • Lift 
  • 24-hour front desk 
  • Conference space 
  • Porter 
  • Restaurant 
  • Tours/ticket assistance 
  • Free WiFi 
  • Dry cleaning/laundry service 
  • Self parking (surcharge) 
  • Smoke-free property 
  • Conference space size (meters) - 120 
  • Luggage storage 
  • Breakfast available (surcharge) 
  • Concierge services 
  • Conference space size (feet) - 1292 
  • Banquet hall 
  • Laundry facilities 
  • Total number of rooms - 84 
  • One meeting room 
  • Number of floors - 4 
  • Wedding services 
  • Garden 
  • Fireplace in lobby 
  • Free newspapers in lobby 

Family Friendly Amenities

  • Family Hotel  
  • Free Wi-Fi  
  • Laundry facilities  
  • Cribs/infant beds (complimentary)  

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Room Amenities

  • Towels provided 
  • Phone 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Shower only 
  • Hair dryer 
  • Iron/ironing board 
  • Desk 
  • Cable TV service 
  • Free WiFi 
  • Number of bathrooms -  
  • In-room climate control (air conditioning) 
  • In-room safe 
  • Partially open bathroom 
  • Room service (24 hours) 
  • Connecting/adjoining rooms available 
  • Free cribs/infant beds 

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Napier Restaurant – This restaurant serves breakfast, lunch and dinner.

The Gold Cup Bar – This bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Breakfast

Start your morning with a full breakfast, available each day from 6:30 AM to 10:30 AM for a surcharge. You can order a meal from 24-hour room service.

Nearby Things to Do

  • Golfing nearby 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds.

Union Pay

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for full breakfast: GBP 17.50 per person (approximately)
  • Self-parking fee: GBP 13.00 per night (in/out privileges)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Queens Hotel Cheltenham MGallery Collection
  • Queens Hotel MGallery Collection
  • Queens Cheltenham MGallery Collection
  • Queens MGallery Collection
  • Mercure Cheltenham

We should mention

One child aged 12 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • The property is a member of Historic Hotels of the World.

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