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Expedia-verified reviews
Very good!
4.1 of 5 guest rating
Room type Options Nightly price Book
Deluxe Room
388 square feet
1 King Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Superior Room
280 square feet
1 Queen Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
4-star hotel, walk to Cheltenham Town Hall

Popular property highlights

Free WiFi
Restaurant
Laundry facilities
Smoke-free property
24-hour front desk

Location

Located in the heart of Cheltenham, this hotel is within a 5-minute walk of Imperial Gardens and Cheltenham Town Hall. Cheltenham Racecourse is 1.8 mi (2.9 km) away. Cheltenham Spa Station is 19 minutes by foot.

Hotel features

This smoke-free hotel features a restaurant, a bar/lounge and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service and conference space are on-site.

Room amenities

All 84 rooms provide complimentary wireless Internet access, 24-hour room service and cable TV. Guests will also find minibars, free bottled water and hairdryers.

Languages Spoken

  • English

Show all languages

Queens Hotel Cheltenham MGallery Collection

The Promenade, Cheltenham, England GL50 1NN

Hotel Amenities

Hotel Amenities

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 1292 square feet (120 square metres) include conference rooms. This business-friendly hotel also offers a library, tour or ticket assistance and a garden. Concierge services and wedding services can be provided. On-site parking is available (surcharge).

Queens Hotel Cheltenham MGallery Collection is a smoke-free property.

  • Express check-in
  • Library
  • Bar/lounge
  • Coffee/tea in common areas
  • Lift
  • 24-hour front desk
  • Conference space
  • Porter
  • Restaurant
  • Tours/ticket assistance
  • Free WiFi
  • Dry cleaning/laundry service
  • Self parking (surcharge)
  • Smoke-free property
  • Conference space size (meters) - 120
  • Luggage storage
  • Breakfast available (surcharge)
  • Concierge services
  • Conference space size (feet) - 1292
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 84
  • One meeting room
  • Number of floors - 4
  • Wedding services
  • Garden
  • Fireplace in lobby
  • Free newspapers in lobby

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • German
  • Italian
  • Spanish
  • Chinese

Parking

Self parking (surcharge)

Room Amenities

Queens Hotel Cheltenham MGallery Collection offers 84 forms of accommodation with minibars and a safe. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

  • Minibar
  • Free WiFi
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Partially open bathroom
  • Phone
  • Turndown service
  • Free bottled water
  • Towels provided
  • Desk
  • In-room climate control (air conditioning)
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Number of bathrooms - 1
  • Shower only
  • Free cots/infant beds
  • Cable TV service
  • Room service (24 hours)

Where to Eat

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.

Napier Restaurant – This restaurant serves breakfast, lunch and dinner.

The Gold Cup Bar – This bar serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.

Nearby Things to Do

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 18

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 25.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Guests must contact this property in advance to reserve cots/infant beds, rollaway/extra beds and sofa beds.

Union Pay

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: GBP 17.50 per person (approximately)
  • Self-parking fee: GBP 13.00 per night (in/out privileges)
  • Late check-out fee: GBP 20.00 (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Queens Hotel Cheltenham MGallery Collection
  • Queens Hotel MGallery Collection
  • Queens Cheltenham MGallery Collection
  • Queens MGallery Collection
  • Mercure Cheltenham

We should mention

One child aged 12 years old or younger stays for free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

  • The property is a member of Historic Hotels of the World.
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