My keys didnt work. They put my deposit onto the wrong account.
Comment from Hotel Management
20-Aug-2019 by Customer Service, Hotel Management
Thank you for sharing your feedback.
We regret that your experience with us was less than ideal. We're disappointed to hear the service you received wasn't up to par. Providing our guests with exceptional service is something we take seriously, so we apologize for the inconveniences you faced. Please know this will be addressed with the appropriate members of our team so we may improve for the future.
We hope you'll give us another chance to show you the service we're truly capable of providing.