Ratings based on 1,593 Verified Reviews

4.1 out of 5
79% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Maine

Beautiful Pool Great Staff

Posted 17-Aug-2017
Exceeded expectations; very comfortable. Surprisingly quiet. Really wonderful staff. Tasty room service.
Comment from Hotel Management
19-Aug-2017 by Mallory , Hotel Management
Dear Jen, Thank you for taking time out of your day to write an honest review of your stay with us at The Dream Downtown! We are over joyed were were able to exceed your expectations during your stay, and we look forward to welcoming you back for a pool day in the near future! Warmest Regards, Mallory & The Dream Team
3 out of 5
by A verified traveller from canada

Great location but get ready to party

Posted 08-Aug-2017
Very neat hotel forsure and great location! However our rooms were extremly noisy and if you want to relax at all this isnt the hotel for you. Great if your 20 something and want to party but besides that, not a great experiance. If your not at the pool at 9am you wont get a spot either.
Comment from Hotel Management
11-Aug-2017 by Mallory , Hotel Management
Dear Traveler, Firstly Thank you for taking the time out of your day to write an honest review of your stay with us at Dream Downtown! Please allow me to apologize for the inconveniences that you experienced during your stay with us. It seems as though you do like parts of our hotel and there are some parts you're not as keen on. I do understand that certain areas and features of our hotel are a required taste. We are forever changing to better suit our guest's needs, thank you so much for your feedback! We are committed to providing our guests with a restful night sleep, as well as a wonderful stay/vacation. I do hope you give us another chance with some of your preferences listed so we can make your stay a seamless and restful one! Mallory & The Dream Team
3 out of 5
by A verified traveller

Posted 01-Aug-2017
Very loud. Load to bring back to the room. Room service was terribly slow
Comment from Hotel Management
05-Aug-2017 by Mallory , Hotel Management
Dear Traveler, My sincerest apologies for the noise disturbance. As a proactive approach to a peaceful environment, we employ additional security guards to monitor the halls. In addition, we reiterate our ‘Commitment to Calm’ policy to all of our guests at check-in, by having them initial the rule on our registration cards. Regardless, we have many quiet areas in the hotel, that are far away from any noise, and I can assure you that you will be blocked in those areas moving forward. Should you notify us of your preference for quiet. We are committed to providing our guests with a restful night sleep, as well as a wonderful stay/vacation. I do hope you give us another chance with some of your preferences listed so we can make your stay a seamless and restful one! Warm Regards, Mallory & The Dream Team
4 out of 5
Recommended
for Families
by A verified traveller

Unique Chelsea hotel with outdoor pool

Posted 28-Jul-2017
The staff and service here were fantastic, and the breakfast at Bodega Negra was excellent. Unfortunately we booked the hotel for the pool and did not know it turned into an adult hotspot, so much so that access for kids was closed down after noon on Saturday. However, the pool scene is highly entertaining and decadent. Almost every room has a view down onto the pool through the porthole windows, and there are portholes in the floor of the pool you can view from the lobby below. The pool has drink service and on a hot day, between the day rate visitors and guests, the pool turned into a crowded party. The DJ is audible from the hotel rooms throughout the day, but we enjoyed this. This continues every evening with a who's who in the lounge while young well-dressed socialites await their turns to go to the PhD lounge upstairs. Get a drink in the lobby between 9pm and 11pm for a great view of the scene. Our teens were amused, younger children might be disappointed with limited pool access.
Comment from Hotel Management
29-Jul-2017 by Mallory , Hotel Management
Dear Traveler, Thank you so much for taking time out of your day to write an honest review of your stay with us here at The Dream Downtown!I am overjoyed we were able to exceed your expectations of us during your stay. We know that on the weekends the pool does become a bit lively and we do limit child access for their safety. On the weekdays a manager would be more than happy to let your children swim, as long as there is nothing to rambunctious going on. We are forever changing to and improving to better serve our guests needs, we thank you for your feedback, and look forward to welcoming you back to The Dream soon! Warm Regards, Mallory & The Dream Team
5 out of 5
Recommended
for Everyone
by A verified traveller

Location location location!

Posted 26-Jul-2017
Great location to walk all over manhatten from. Also many facilities at your door and in surrounding blocks. Loved the spot!
Comment from Hotel Management
29-Jul-2017 by Mallory , Hotel Management
Dear Traveler, Thank you for taking the time to review your stay at Dream Downtown! I am overjoyed that we were able to exceed your expectations and make your stay a memorable one. We truly appreciate your feedback, and look forward to welcoming you back in the near future! Warm Regards, Mallory & The Dream Team
1 out of 5
by A verified traveller from C

Overpriced, Small, Cramped Hotel in NYC

Posted 25-Jul-2017
This Hotel is pretty much a fraction of its marketing. The rooms are so small it's laughable. Beds are average. Pool was small and overcrowded. Night clubs were full of drunks looking to start fights. This was a one time trip only.
Comment from Hotel Management
28-Jul-2017 by Mallory , Hotel Management
Dear Jay, Thank you for taking time out of your day to write an honest review of your stay with us here at The Dream Downtown. We know that certain areas of our hotel are an acquired taste, with that said in hopes of having a room type for all our guests we have created 12 different room types to better suite your needs. We do have many quiet areas in the hotel, particularly the south tower so you do not have to walk through the lobby to get to your room. We do hope you give us another try with some of your preferences listed so we can ensure you have a restful stay! Warm Regards, Mallory & The Dream Team
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location and pool!

Posted 19-Jul-2017
Location: In meatpacking area. Lots of great restaurants and shopping near by!
Very fun hotel! Great scene at pool just get there early to grab a lounger on the weekends. Super comfy beds! PHD rooftop is the best!
Comment from Hotel Management
21-Jul-2017 by Mallory, Hotel Management
Dear Traveler, Thank you for taking the time to review your stay at Dream Downtown! I am overjoyed that we were able to exceed your expectations and make your stay a memorable one. We look forward to welcoming you back to The Dream in the near future! Warm Regards, Mallory & The Dream Team
5 out of 5
Recommended
for Everyone
by A verified traveller from Boston, ma

Super Hip Mini NYC Resort

Posted 18-Jul-2017
Pros: Location as great, drinks delish and cool vibe but extremely friendly staff and Guests.
Cons: I only have one suggestion. Would be good to have 1 place to grab a muffin or an egg sandwich, or something simple and less expensive.
Location: Chelsea, west side, was really great for my business trip, all in the same neighborhood. And the Highline walk right down the street was great too.
It's a super hip boutique hotel. There was so much (including a cool outdoor pool) it felt like a mini resort in the middle of NYC (we stayed in Chelsea). Great location, had a few restaurants, a rooftop night club, great music and the staff was so friendly and really helpful. Food & libations delish. I would go back again. :)
Comment from Hotel Management
21-Jul-2017 by Mallory , Hotel Management
Dear Ims, Thank you for taking the time to review your stay at Dream Downtown! I am overjoyed that we were able to exceed your expectations and make your stay a memorable one. We look forward to welcoming to back to The Dream in the near future! P.S. The little carts outside parked on the sidewalk have the BEST bacon egg and cheese for just $2.50! :) Warm Regards, Mallory & The Dream Team
5 out of 5
Recommended
for Everyone
by A verified traveller

Great location for meatpacking area.

Posted 17-Jul-2017
We had a great time and really enjoyed the hotel. It's was a great location in regards to everything we wanted to do.
Comment from Hotel Management
21-Jul-2017 by mallory , Hotel Management
Dear Traveler, Thank you for taking time out of your day to write an honest review of your stay here with us at The Dream Downtown! I am overjoyed that we were able to exceed your expectations and make your stay a memorable one. Thank you for your feedback, we look forward to welcoming you back in the future! Warm Regards, Mallory & The Dream Team
5 out of 5
Recommended
for Everyone
by A verified traveller from Brasil

Great hotel

Posted 09-Jul-2017
Great location fabulous staff everyone was very helpful I absolutely love the pool I did not feel like I was in the middle of Manhattan , the pool haves a DJ on the weekend . You can step out of the hotel and have the best shopping and restaurants in New York . Definitely recommend. I love to go to the dream for my anniversary every year
Comment from Hotel Management
09-Jul-2017 by Mallory , Hotel Management
Dear Lilly, Thank you for taking the time to review your stay at Dream Downtown! I am overjoyed that we were able to exceed your expectations and make your stay a memorable one. Thank you so much for your feedback, we look forward to welcoming you back soon! Warm Regards, Mallory & The Dream Team