Exterior
Check availability

Reviews of Village Hotel Manchester Cheadle

3.5 out of 5
Village Hotel Manchester Cheadle
Cheadle Road, Cheadle, England

Reviews

7.4

Good

Rating 10 - Excellent. 310 out of 1000 reviews" "
Rating 8 - Good. 312 out of 1000 reviews" "
Rating 6 - Okay. 200 out of 1000 reviews" "
Rating 4 - Poor. 107 out of 1000 reviews" "
Rating 2 - Terrible. 71 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Amanda

Stayed 1 night in Mar 2024

10/10 Excellent

Stella

Stayed 1 night in Mar 2024

10/10 Excellent

Leslie

Stayed 1 night in Mar 2024

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Krishma

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Mar 2024

8/10 Good

Caroline

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great hotel for airport and very friendly staff
Stayed 1 night in Feb 2024

10/10 Excellent

Gareth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great gym and pool. Food and drink was fine. Really nice room. Only slight issue was parking my van was a bit tight. But not a problem.
Stayed 1 night in Jan 2024

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

8/10 Good

Mani

Liked: Cleanliness, staff & service, room comfort
Friendly Comfy Excellent Customer Service
Over all it was a good experience. The only thing thatvlet it doen was that the shower overflowed in the morning! Spoke to the lady on reception and made them aware and they offered a free nights stay immediately next time we booked to stay without any hassle.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Staff were extremely friendly and helpful. Great location & value for money.
Stayed 2 nights in Jan 2024

8/10 Good

Steven

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Rooms a bit dusty but generally a comfortable overnight stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Went to see a friend stayed before recommmend it only drawback bar not open till 12pm
Stayed 5 nights in Dec 2023

2/10 Terrible

Felix

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2023

8/10 Good

S

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Carol

Stayed 1 night in Dec 2023

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

carolyn

Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Richard

Business traveller
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find!!!!
Quite a modern hotel, good sized rooms and we got a great deal on the booking. Initially thought the food on the menu was expensive but, when our order arrived, we realised we were paying for quality. Really enjoyed our stay and would stay again if we revisited the area.
Stayed 1 night in Dec 2023

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Oliver

Stayed 1 night in Dec 2023

8/10 Good

Stephen

Stayed 1 night in Dec 2023

2/10 Terrible

Martin

Travelled with family
Disliked: Room comfort
Stayed 1 night in Dec 2023

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Ashraf

Stayed 1 night in Nov 2023

6/10 Okay

Krishma

Disliked: Cleanliness, staff & service
Been a week since I sent in a complaint via email, you responded with an SLA of 48 hours but here I am leaving you a review as no response from yourselves. Issues with my stay:- 1) Room I was given had a smell to it, I couldn't stay in it for a minute - no other rooms were avaliable so had no chice but to take an accessible room. 2) Second room given (the next day) toilet wouldnt stop filling. 3) You posted a letter through the door for parking charge yet didnt bother to check Clubroom includes this, which leads me to my next point - 4) I paid for clubrooms never got given this when changing rooms (I made do). 5) No gluten free sausages nor sliced bread it's 2023 (I have been staying with you for the past 10 weeks) Yet you charge a whopping £12.50 for breakfast per day. Also shortage of bananas?? (I have managed to grab 1 over an 8 nights stay in 4 weeks). 6) Lighting in the room is dreadful (ladies if you are staying over pack a LED mirror) and 7) Towels! They only provide you with 1 bathsheet and 1 hand towel! 8) shower head in my second room was disgusting hadnt been cleaned for months. It had green mould on it. 9) QR code to chat to reception is a joke - they just dont bother acknowledging it.
Stayed 2 nights in Nov 2023

2/10 Terrible

Tania

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid as your room could be resold
I arrived at the hotel at 8pm to be told that my room had been relet and that the hotel was full. I had paid for the room in advance. Having just arrived back from a business trip in Belfast this was not acceptable. I had stayed in the hotel on the Thursday night and my car was paid till Sunday. The hotel never contacted me to advise they had relet my room and i arrive to find out. I am not familiar with the area, and as a single female traveler had to find alternative accommodation 42 miles away undertaking a dark and icy journey to the new hotel, over an hour away. The Village hotel didn’t seem bothered and blamed Hotels.com
Stayed 1 night in Nov 2023

4/10 Poor

Kimran

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
A/C was not working, no-one could sleep, very unhappy
Stayed 1 night in Nov 2023

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Staff & service
Don’t stay here
Staff Terrible and unhelpful and glued to there phones Someone smoking dope at the main entrance!!
Stayed 1 night in Nov 2023

2/10 Terrible

Darren

Business traveller
Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Angu

Stayed 1 night in Nov 2023

8/10 Good

Sandie

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

8/10 Good

Sadaf

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed, decent breakfast, bar since refurb very good, could something with the windows to keep out the aircraft noise. Enjoyed my stay.
Stayed 3 nights in Oct 2023

10/10 Excellent

Richard

Stayed 1 night in Oct 2023

2/10 Terrible

Simon

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

2/10 Terrible

Shalom

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So disappointed. No towels for the family, no bedding for the extra bed for our family. The room was so hot and the fan didn’t work, the windows couldn’t open far enough to let out the heat and bathroom tap was leaking. Absolutely terrible experience. Will never go back. Do not stay here!
Stayed 1 night in Oct 2023

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
So have stayed here a few times, put in for late check out and got a letter the first night as my card wasnt chargef, went doenstairs & theu said yo pay when i check out so was fine. Got a letter again the morning i was checking out. Housekeeping opened the door at 11am despite late check out and apparently thry had no idea. Not the first time its happened whilst staying here so hence the review
Stayed 2 nights in Oct 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and good staff
Stayed 1 night in Sep 2023

6/10 Okay

Craig

Liked: Property conditions & facilities
Disliked: Staff & service
Disinterested staff
Hotel in reasonable condition. Acceptable cleanliness . Was a bit early on arrival, maybe 40 minutes. , was told I’d have to pay £15 to check in early. That set the tone of my visit. Went to the bar to order food and drink instead. Waited…. Eventually someone appeared. Took my order and maybe looked in my direction once…. No attempt to upsell was made. Shame as I’d have loved onion rings too. Maybe even a dessert. Once food arrived was left well alone. Not much in the way of hospitality here. Once I got a room I found the smallest bathroom in history. No nice walk in shower as the pics. Tiny bath tub with a shower head you couldn’t get high enough to get your hair wet. No usb power points to charge anything. Remote control for the fan was missing. So it now has one speed and no swivel…
Stayed 1 night in Sep 2023

6/10 Okay

Richard

Business traveller
Liked: Room comfort
Stayed 1 night in Sep 2023

6/10 Okay

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great except low flying aircraft every 7-8 mins up and till around 2 am then from 5 am, if its sleep you want I'd book else where, which is a shame as its a great hotel.
Stayed 1 night in Sep 2023

6/10 Okay

Julia

Stayed 1 night in Sep 2023

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place for overnight before a flight.
The hotel is very good - clean, friendly and helpful staff, well cooked food which delivers a fairly basic menu with imagination and skilful cooking. The leisure complex is likewise clean and well appointed (although the changing rooms were a bit confusing for me as without my specs I'm very short-sighted ,- bigger more prominent signage please) The only criticism is that the restaurant, which is part of the bar, has nothing in it to absorb sound. Consisting entirely of hard surfaces, it was so noisy as to be quite uncomfortable in the evening when people had been drinking - breakfast wasn't so bad. Adding some soft furnishings: carpeting, curtains, cushioned chairs, would make a big difference.
Stayed 1 night in Sep 2023

8/10 Good

kath

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect forvourcstsy
Stayed 1 night in Sep 2023

4/10 Poor

L

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best
We arrived late around midnight was given a room which had clearly not been cleaned, the bed sheet were dirty, the floor had not been hovered and the toilet had not been cleaned, We went downstairs and were given another room easily by the nice man on reception. This was was clean but still very tired/worn. The whole hotel could do with some updating and cleaning.
Stayed 1 night in Sep 2023

8/10 Good

Brian

Stayed 1 night in Sep 2023