Ratings based on 956 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
68% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3out of 5
by A verified traveller

Needs to be updated

Posted 23-Aug-2016
Staff was very nice hotel needs to be updated and dose not feel very clean
5out of 5
by A verified traveller

good stop over

Posted 20-Aug-2016
Arrived late enroute from the New York to New Orleans. Comfortable and welcoming.
1out of 5
by A verified traveller from Chattanooga

Unhappy staff

Posted 17-Aug-2016
My air conditioner unit at my house went out so me and my wife had to check into a hotel. We got to the hotel room was dirty three times. Staff got angry and said its our policy on to switch out rooms twice. There was food on the floor and in the last room was ok until we laid down and found crumbs under cover. It was a terrible stay. Want be going back.
3out of 5
by A verified traveller from al

Outside looks good

Posted 06-Aug-2016
Our bathtub faucet leaked all the time, the exhaust fan in bathroom was hanging down didn't work so everything all steamed up floors wet. Stain on bedding and carpets were awful. Pros: staff was great, nice quiet stay, lobby was ok. Overall it could have been a great stay if they would just update and do some general maintenance.
1out of 5
by A verified traveller

Posted 31-Jul-2016
Bed bugs, sheets nasty and terrible pillows. Old carpet with a smell
1out of 5
by A verified traveller from South Carolina

dirty hotel. hotel carpet is super nasty

Posted 30-Jul-2016
Pros: it sat within a lot resturants
Cons: everything
Location: a lot of food and shopping malls
the carpet in the hall was super nasty. our fridge was dirty and leaking. they never came to make our beds. just dropped off towels
4out of 5
by A verified traveller from C

Posted 27-Jul-2016
Staff very professional and courteous. Nice clean room was small but perfect for myself!! Would definitely stay there again!!
1out of 5
by A verified traveller

Not clean, Not safe

Posted 27-Jul-2016
I checked out of this hotel 2 days early due to lack of cleanliness, a/c didn't work well, suspicious late night activity in parking lot. I do not recommend.
4out of 5
by A verified traveller from Harrisburg, PA

Clean, Comfortable, No Frills.

Posted 15-Jul-2016
Pros: The staff are friendly and accommodating. The room is adequate with a microwave and a small refrigerator.
Cons: The air conditioner could be quieter. Recessed lights over bed were buzzing (fluorescent). Continental breakfast needs protein added! (All carbs!)
Location: Russell Cave National Park is about 20 miles away in Bridgeport AL. Worth a visit. Chattanooga is a cute *foodie* town.
All the things you can expect from a Microtel. Everything smelled and looked very clean and housekeeping did a very good job. Staff is super friendly and helpful. Good location from the downtown area and easily accessible by an Uber driver.
5out of 5
by A verified traveller from madison, alabama

Great for the Price

Posted 24-Jun-2016
Pros: felt safe with all the surveillance cameras, room is just right size for me and continental breakfast available.
Cons: Replace chairs in room that cannot hold position when adjusted. Would be nice if iron & board available in rooms.
Location: visited several malls (Hamilton & Northgate), ate at the mill, went to the park nearby with son & grandkids. Bottomline, chattanooga has alot to offer
Staff is hospitable and courteous, price is right especially being near the mall and with lots of nearby restaurants.