Ratings based on 980 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
68% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Nice hotel

Posted 26-Sep-2016
The room was very clean and the staff here were very nice.
1out of 5
by A verified traveller from Indiana

A DOG Retreat, not intended for human habitat!

Posted 23-Sep-2016
Pros: Absolutely NOTHING. In fact, I felt sorry for the staff/employees forced to work in that rat hole.
Cons: Destroy it and start all over again, because a hotel it is NOT!
Location: Loved the location, great shopping, tourist sites, restaurants, but that doesn't help this place.
My first instinct was flight, however, after realizing there was no refund, I couldn't even cancel a part of the stay I thought I'd check out the room because at this point I had barely even registered. Needless to say, my first instinct was correct and I left, secured a room at a nearby hotel and took a shower immediately. I have actually stayed at other Wyndham properties and was quite satisfied, but this one SUCKED!
1out of 5
by A verified traveller from Bham

Makes me question the STAR system on expedia

Posted 13-Sep-2016
Pros: it was in a good and safe location
Cons: the hotel needs an entire remodel - should not continue as a Wyndham property, and that is putting it mildly
Location: convenient to everything - exit 5 off I 75 - but there are roughly a dozen hotels right there - if budget is an issue; go Super 8 or Days Inn
I mean, I booked this room because 1. 3.5 stars - looked good 2. Wyndham property How this place has so many stars is a mystery - ripped and dirty carpet in hallways for starters. Plus, there was actual mold growing in the shower. Just absolutely disgusting - do yourself a favor and avoid this place
1out of 5
by A verified traveller

Worst experience ever

Posted 12-Sep-2016
We got to our room and there were blood and other spots in the blankets and sheets, they moved us to another room and there was pee and other secretions in the toilet seat. The lady at the front did not seem like she cared it even wanted to help and told us to call the manager when she got in the next day. We called and left a message and still no return call. We took photos of the rooms as well.
5out of 5
by A verified traveller

Family environment

Posted 06-Sep-2016
We like it, the truth we were expecting something more poor looking, inside and outside, but no, it was completely different. Employees were very friendly. Very nice. Thanks.
4out of 5
by A verified traveller from Georgia

Nice hotel

Posted 06-Sep-2016
Pros: location and rates
Cons: carpet in corridors needs cleaning
Location: location is excellent. Near major restaurants and lots of shopping, very convenient to interstate
Nice hotel, convenient location, friendly helpful staff, comfortable and clean room, carpet in corridors (2nd Floor) need cleaning. Overall a good experience and I would stay there again.
1out of 5
by A verified traveller

Very dirty hotel

Posted 01-Sep-2016
This hotel was nasty. The floors in the halls were black from not being ckeaned. The first room they tried to give us smelled of cat urine and had not even been cleaned. Saw a syringe laying by the bushes when we parked. Very surprised this hotel carries the Wyndham name!!!!
3out of 5
by A verified traveller from Chattanooga

Close to mall and hospital

Posted 29-Aug-2016
We had a new grandbaby born at Erlanger so it was good place.
4out of 5
by A verified traveller from Tennessee

Posted 29-Aug-2016
Only stayed for 2 days. But i called to see if they had a taxi number because i did not want to take the taxes outside the airport they called a man that they use and then they called me back and gavee me his number. The staff was great. The room was small but good for 2 days. It was clean and not loud at all. No one running in the hall and yelling .My next visit i will stay again at this hotel.
3out of 5
by A verified traveller

Needs to be updated

Posted 23-Aug-2016
Staff was very nice hotel needs to be updated and dose not feel very clean