Ratings based on 912 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
69% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
3 out of 5
by A verified traveller

Convenient location

Posted 04-May-2016
Pros: Hotel clerk was excellent.
Cons: Rooms, bathrooms need updating with paint, bedspreads, pictures, etc.
Location: Close to Hamilton Place Mall. Twenty minute drive to downtown Chattanooga.
Rooms were clean but need updating. Staff was very friendly and helpful. We had to call for extra towels and blankets but they were delivered immediately.
3 out of 5
by A verified traveller

Posted 22-Apr-2016
Hairs in the bathroom sink . Hairs in the bed . Yuck !!
5 out of 5
by A verified traveller

Posted 11-Apr-2016
Quick night in and out. Good hotel, good location, nice staff, very adequate room for the price.
3 out of 5
by A verified traveller

Posted 11-Apr-2016
Staff were pleasant and helpful. Basic hotel with parking, breakfast. was ok for the price. Only negative internet malfunction last morning which was an inconvenience.
2 out of 5
by A verified traveller from mississippi

Posted 10-Apr-2016
The bed was really hard. There was not an iron or ironing board in the room. The air conditioner didn't work...had to open the window to get some cool air in the room. Will never stay at another microtel.
4 out of 5
by A verified traveller from Alabama

Very convenient location

Posted 08-Apr-2016
Pros: The room size was just right for a one night stay. It was really nice to have a microwave and mini fridge in the room
Cons: A coffee pot in the room would be nice. Fix the toilet and the tub.
Location: Restaurants and shopping in walking distance
The room was nice for the price. However, the toilet kept running and the tub would not drain
4 out of 5
by A verified traveller from chattanooga

Compact breakfast area!

Posted 08-Apr-2016
Cons: A bit tired and dated, needs some tlc
Good value for money. Dining area not big enough for number of guests at that particular time.
1 out of 5
by A verified traveller from New Carlisle, Ohio

NOISE ON 3RD FLOOR

Posted 07-Apr-2016
Pros: close to Interstate I-75
Cons: better control of NOISE
Location: Good Restaurants
We were on 2ND floor, above us there was a lot of tumping noise, started arund 8:00PM, than continued on, I caled the desk about the noise 2:15 AM, he asured me it will be taken care of, it stoped about 20 minutes, than started back again, called the front desk anout 4:20 AM,to complain about the angoing noise, we could not sleep / or rest, we gave up on this room, and left the premises about 4:45 AM on 4-5-2016. Called the manager next day about our experience, she gave us back the amount for the room. We traveled that day for 10:30 hours and was very tired, and make things even worst, we did NOT got any sleep / or rest that night.
1 out of 5
by A verified traveller from Chattanooga, TN

Decent Location, But that's the only good part

Posted 05-Apr-2016
Pros: Location
Cons: Everything
Location: Good location. Close to interstate and Hamilton Place Mall
I didn't expect to walk in to a 5 star hotel for the price I paid, but I did expect a lot more than I got. The staff was very rude and would not look at you when speaking to you. Non informative, they asked for my card to pay and that was it. We got to the room and it had an awful, damp smell to it. The bed was dirty. Comforter and shower curtain were ripped. Our AC was not working. They did not have another room for us to move to but said they would let the maintenance guy know. We were there for 3 nights and it was never fixed. The hotel was in a convenient location, but that was the only good part about it. I have stayed at several Microtels and have always been pleased with my stay, but not this one.
1 out of 5
by A verified traveller

Looked and felt like a hooker rental

Posted 21-Mar-2016
Staff was nice but I did not stay after paying I found a new hotel... Really I'm sure it's a hooker haven.