Ratings based on 940 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
69% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Harrisburg, PA

Clean, Comfortable, No Frills.

Posted 15-Jul-2016
Pros: The staff are friendly and accommodating. The room is adequate with a microwave and a small refrigerator.
Cons: The air conditioner could be quieter. Recessed lights over bed were buzzing (fluorescent). Continental breakfast needs protein added! (All carbs!)
Location: Russell Cave National Park is about 20 miles away in Bridgeport AL. Worth a visit. Chattanooga is a cute *foodie* town.
All the things you can expect from a Microtel. Everything smelled and looked very clean and housekeeping did a very good job. Staff is super friendly and helpful. Good location from the downtown area and easily accessible by an Uber driver.
5out of 5
by A verified traveller from madison, alabama

Great for the Price

Posted 24-Jun-2016
Pros: felt safe with all the surveillance cameras, room is just right size for me and continental breakfast available.
Cons: Replace chairs in room that cannot hold position when adjusted. Would be nice if iron & board available in rooms.
Location: visited several malls (Hamilton & Northgate), ate at the mill, went to the park nearby with son & grandkids. Bottomline, chattanooga has alot to offer
Staff is hospitable and courteous, price is right especially being near the mall and with lots of nearby restaurants.
1out of 5
by A verified traveller from Portland, TN

Don't even think about staying here!

Posted 14-May-2016
Waited over 10 minutes for front desk assistance...no one was around! When they finally showed up, all we heard was that most of the staff had just quit. No apologies...nothing. There was a girl there looking to apply for a job and she left when she saw what was happening. We went ahead and got keys to the rooms. The halls were filled with dirty linen and trash. The rooms smelled dirty...the linens were stained and full of holes...and I found a few suspect bugs. If you're smart...you'll stay FAR away from this place! We are still trying to get a refund of our money from the motel but the manager always seems to be unavailable and does not return calls...and this was a week ago!!!
3out of 5
by A verified traveller

Convenient location

Posted 04-May-2016
Pros: Hotel clerk was excellent.
Cons: Rooms, bathrooms need updating with paint, bedspreads, pictures, etc.
Location: Close to Hamilton Place Mall. Twenty minute drive to downtown Chattanooga.
Rooms were clean but need updating. Staff was very friendly and helpful. We had to call for extra towels and blankets but they were delivered immediately.
1out of 5
by A verified traveller from Harrisburg, IL


Posted 03-May-2016
Cons: EVERYTHING- New sheets and blankets- properly clean the room- clean the hallways
Location: better hotels are next door
Disgusting- holes in sheets and blanket-nothing "handicap" about the handicap room- noisy and smelly
3out of 5
by A verified traveller

Posted 22-Apr-2016
Hairs in the bathroom sink . Hairs in the bed . Yuck !!
2out of 5
by Melanie

The price was nice

Posted 19-Apr-2016 on Hotels
The carpet was stained. Just a thin blanket on the bed.
2out of 5
by Alyssa from Toronto

Not the greatest.

Posted 18-Apr-2016 on Hotels
Our stay was one of the worst I've experienced. After travelling 13 hours from Toronto to Tennessee, my grandparents and I were looking for a good night rest as we were travelling another 9 hours the next day. The room was not the cleanest it could have been. The people staying around us were very loud, and when we brought this to the attention of the staff, they did absolutely nothing. Never will I ever stay at this hotel series again.
1out of 5
by A verified traveller

Worst stay ever

Posted 12-Apr-2016 on Hotels
Everything was terrible about this hotel
5out of 5
by A verified traveller

Posted 11-Apr-2016
Quick night in and out. Good hotel, good location, nice staff, very adequate room for the price.