Ratings based on 130 Verified Reviews

4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Miami, FL

So glad we chose this boutique hotel!!

Posted 09-Sep-2017
Pros: Loved the gardens and the doors to the room, food and service was also great with a staff that treated us like family
Our first time in Thailand, and we could not have been happier with the lush gardens and comfortable rooms and excellent breakfast still keeping that boutique hotel feel. We were greeted at reception with a delicious tea and were shown to our rooms where the front doors were traditional Thai style. The staff was beyond helpful and so sweet. They looked after us like we were family, Pink (a staff member) even chased us down in the street with an umbrella because she thought it might rain! We plan to bring family and friends in our next return to Chiang Mai and thank the staff for making our stay so enjoyable.
Comment from Hotel Management
16-Sep-2017 by Nim Reservation, Hotel Management
Thank you very much for your review and we hope to see you and family stay with us next in the future again. Have a wonderful day
5 out of 5
Recommended
for Everyone
by A verified traveller from SG

Wonderful gem just outside the old city

Posted 04-Jul-2017
The best thing about this hotel is the excellent staff service combined with the old world colonial charm. From the moment you check-in which was very seamless up to catering to dietary requirements they really make your stay very enjoyable. Since the hotel is not near any tourist location, walking out to get food was just like being a local with prices to match. Plus a nice local market was just a hundred meters away. There is also free shuttle to the night bazaar and old city.
5 out of 5
by Tracy

FABULOUS STAY!!!

Posted 21-Apr-2017 on Hotels
AMAZING place! Staff were helpful, very friendly and accommodating! Rooms were very clean and the grounds were immaculate. It truly felt like you were in a tropical paradise. The spa was fabulous. A little pricier than getting massages off the street but they were worth it!
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, B. C

Posted 10-Apr-2017
Very courteous and helpful staff. Always smiling and willing to help. Check in was smooth and informative. However rooms were little smaller than expected or shown in pictures. Bathroom cleanliness could be better. Spa treatment was wonderful. The coffee shop was beautiful and offered fantastic service. Bonus:They also provided free shuttle service to nearby attention. Overall happy with the stay.
2 out of 5
by A verified traveller

Somewhat Distant Location, Disappointing Room

Posted 14-Mar-2017
Pros: Helpful staff, nice grounds.
Cons: Update room.
Location: Decent-sized walk to get to a good restaurant or bar, location was a little far-flung.
I've been surprised by the excellent reviews of Shewe Wana - it's perfectly fine, the grounds and staff are very good, but it's a healthy walk from the main part of town and the red hop-on hop-off vehicles most use to get around often don't want to go there because it's beyond the main square. There also aren't any good restaurants or bars in the immediate neighborhood. The room was also pretty dingy and disappointing with a dark bathroom that wasn't very up to date compared to similarly-priced places in the region. A walk around the property suggested that it would be worthwhile to plunk for a suite instead of a regular room.
5 out of 5
by Robert

Posted 13-Mar-2017 on Hotels
Fantastic hotel, cannot praise the hotel and staff enough, nothing was to much trouble, went that extra mile to make our stay a memorable, would definitely use again.
4 out of 5
by Agnese

Superb service!

Posted 02-Mar-2017 on Hotels
Staff was just amaizing! I expected room to be a bigger one but the way saff treated us (especeally receptionist Pink) just exceeded any expectations!
5 out of 5
Recommended
for Everyone
by A verified traveller from NY

An oaisis

Posted 03-Feb-2017 on Orbitz
A beautiful resort in the middle of a bustling city. The staff was great. The bed was hard as a rock but I loved it non the less!
5 out of 5
Recommended
for Everyone
by A verified traveller

Amazing Staff

Posted 20-Jan-2017
Staff are out of this world helpful! No matter the situation or circumstance they are there to help.
2 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne

Not central

Posted 25-Dec-2016
The hotel is away from the action and for what you get its on the high side for cost. Nice hotel but there are better options closer to the action.