Ratings based on 1,527 Verified Reviews

4.1 out of 5
89% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller

Tired hotel

Posted 13-Oct-2017
Pros: Staff was friendly.
Cons: Paint rooms, get rid of the dirty carpets.
Location: Location was good, although I wouldn't call it Berlin Mitte as the hotel
Rooms in urgent need of renovation. Spots all over the walls and carpet. Single glazed windows and super noisy, also at night. Breakfast ok, but nothing special. Would not come back.
Comment from Hotel Management
16-Oct-2017 by Carsten Rudolph, Hotel Management
Dear Alex, thank you very much for your stay and your review. At the moment we plan for next Year a renovation to upgrade all the rooms and public areas. kind regards, Carsten Rudolph Hotel Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from leicestershire

Well situated for restaurants

Posted 13-Sep-2017
Didn't realise that there was such limited catering in the evenings (should have done some more research I suppose) This was disappointing as we were very impressed with the sister hotel in Budapest so simply booked without thinking. However it is very well placed for some lovely restuarants
Comment from Hotel Management
15-Sep-2017 by Carsten Rudolph, Hotel Management
Dear Guest, thank you very much for your stay and your comments. Your feedback help us to improve our service. best regards, Carsten Rudolph Hotel Manager
4 out of 5
by Consuelo Isabel

Posted 13-Jun-2017 on Hotels
Comment from Hotel Management
15-Jun-2017 by Carsten Rudolph, Hotel Management
Dear Consuelo, thank you very much for your stay and your comments, kind regards, Carsten Rudolph Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Art'otel berlin kudamm - All good

Posted 06-Jun-2017
Pros: Staff were excellent.
Location: Easy walk to tube or bus so good access to all of Berlin
Enjoyed a 4 night stay at the Art'otel. Good location near to transport links and bars / restaurants. All of the staff were excellent and a credit to the hotel. Rooms were comfortable and well equipped. Free Wifi was superb and worked everywhere. Breakfast was well stocked with a good variety and good value.
Comment from Hotel Management
07-Jun-2017 by bwerner, Hotel Management
Dear Guest, thank you for your good and detailed review. I am sure that my team will be more than happy about your comment. with kind regards Björn Werner Front Office Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Israel

Comfortable hotel. good location. very good breakf

Posted 09-Apr-2017
Pros: Very good breakfast. Good location. Nice clean room.
Cons: Did not like the plastic cover under the sheets-uncomfortable and disturbing
Nice and clean hotel. Close to business strip. Very good breakfast
Comment from Hotel Management
10-Apr-2017 by Hotel Manager, Hotel Management
Dear Aviad, thank you very much for your stay and your comments. Kind regards Carsten Rudolph Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from uk

Great hotel, something that little bit different.

Posted 18-Mar-2017
Very helpful staff. Especially as had to organise extra two nights due to industrial action at Berlin airports. The industrial action really did take the edge of the trip, but not the fault of the hotel! Highly recommended.
Comment from Hotel Management
20-Mar-2017 by Carsten Rudolph, Hotel Management
Dear Paul, thank you very much for your stay and your feedback. It is nice to hear that you enjoy your stay. I'am sure that my team is happy to read that. Thanks again with kind regards, Carsten Rudolph Hotel Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

Brilliant location, very comfortable, quiet room.

Posted 08-Feb-2017
Pros: It felt very safe and secure, the rooms seemed very sound proofed, I didn't hear a peep. Great nights sleep
Cons: Rooms were very warm. Maybe we just needed a crash course in air con controls as we just ended up switching heating off and opening the windows.
I actually booked this hotel accidentally, (thought I was booking the other Art'otel in Berlin). However, it turned out to be a happy mistake! The staff are friendly and all speak English (amongst other languages), the hotel has some really fantastic restaurants just a block in any direction, the breakfast was very substantial with cooked and continental. We were minutes from Uhlandstrasse underground station and you are one block away from the main shopping street of Kud'amm. In short we loved it and if we return to Berlin we will be looking to book this hotel
Comment from Hotel Management
10-Feb-2017 by Carsten Rudolph, Hotel Management
Dear guest, thank you very much for your stay and the time do write down your comments. Sorry to hear that you not enjoy somethings in our property. I use your review to look deeper in your details to fine tune our operations. kind regards, Carsten Rudolph Hotel Manager
5 out of 5
by A verified traveller

Posted 22-Jan-2017 on Hotels
staff all very friendly and helpful, room was lovely, hotel bar & food had a good selection
Comment from Hotel Management
26-Jan-2017 by General Manager, Hotel Management
Dear Guest, thank you very much for your stay and your comments. kind regards from berlin. Carsten Rudolph Hotel Manager
5 out of 5
by Randy

Great Berlin Hotel

Posted 09-Jan-2017 on Hotels
Pleasant.
Comment from Hotel Management
11-Jan-2017 by General Manager, Hotel Management
Dear Randy, thank you very much for your lovely review. kind regards from Berlin. Carsten Rudolph Hotel Manager
5 out of 5
by Kostas

Posted 26-Dec-2016 on Hotels
Comment from Hotel Management
29-Dec-2016 by General Manager, Hotel Management
Lieber Kostas, vielen Dank für Ihr Feedback. Es freut mich sehr, dass es Ihnen bei uns gefallen hat. Herzliche Grüße aus Berlin. Carsten Rudolph Hotel Manager