The hotel was great and had plenty of restaurants around it so didn't have to go to far after a busy day around Berlin. Everything was to a high standard and great value, the only thing it lacked was a pool to go with the sauna, but that is minor and depends on if you like swimming my on not.
Good location close to S-Bahn and the zoo. Friendly staff, clean modern rooms, comfy beds (pillows were a bit thin...perhaps just personal opinion) Couldn't really fault the hotel it was perfect for a city break.
Nice place to stay. S Bahn and bus stops within a short distance from front door of hotel. Hotel staff not very helpful in giving directions or assistance in regard to city transportation routes. Towels were not provided until request was made.
Good hotel. Bed linen wasn't changed during 4 night stay. No do not disturb signs. Can't call down reception of you have a problem have to request them to call you using an iPad in the room, this often took 25mins plus so better to go down yourself. Evening staff were a little frosty but excellent day staff. Good value for money over all.
My wife and I celebrated our 16th wedding anniversary and my 50th Birthday and we were given extra special treatment on our arrival. Throughout our stay in Berlin we were looked after exceptionally well by all the members of staff. They could not do enough for us. We will be recommending the Steinberger to our friends and will be back again to stay on our next visit to the city. A wonderful 5 star hotel in a great location with great facilities and very friendly and helpful staff. A very high class hotel for business or pleasure.
We found this place by chance by Googling 'places to stay in Berlin' and what a lovely find it was. A large room offering a comfortable King size bed, power shower, Wide screen TV, Table and chairs and kitchen facilities made this good value for money. Location was important to us so we had checked in advance to ensure that we could get around easily and we were not disappointed with easy connections via bus, tube and train to both the airport and all the many sites of Berlin. The staff were friendly and extremely helpful, helping us with directions and restaurant bookings. The only faults we could find was that the bins were not emptied in the whole time we stayed (4 nights) and we had to ask for a change of towels, however as this was the Christmas period we are willing to overlook this, and would not mark this against the hotel.
Located west of the city centre, Charlottenburg is a smart residential district home to the Charlottenburg Palace, Deutsche Oper Berlin, the Olympic Stadium and the capitalist dreams of the Kurfürstendamm. In the former centre of West Berlin, now the Europa Centre, stands the ruined Kaiser Wilhelm Church. The famous avenue Ku'damm houses the Story of Berlin Museum and flagship stores for designer brands.
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