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Overview of Four Points by Sheraton Charlotte

Photo gallery

Featured image
Outdoor pool, pool umbrellas, pool loungers
Premium bedding, pillow top beds, in-room safe, desk
Premium bedding, pillow top beds, in-room safe, desk
Premium bedding, pillow top beds, in-room safe, desk

Guest reviews

3.7/5 Good
978 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly
  • Free airport shuttle
  • Air conditioning

Map

Explore the area

Popular LocationBilly Graham Library4 min drive
Popular LocationUnited States Citizenship and Immigration Services office4 min drive
RestaurantBojangles2 min walk
RestaurantCarolina Prime Restaurant And Steakhouse3 min walk
AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)10 min drive

Choose dates to view prices

  • Traditional Room, 1 King Bed

    4.1/5 guest room rating

    Room amenities

    • City view
    • Sleeps 2
    • 1 King Bed
    Show details
  • Traditional Room, 2 Double Beds

    3.9/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    Show details
  • Suite, 1 King Bed

    4.5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    Show details
  • Suite, 2 Double Beds

    5/5 guest room rating

    Room amenities

    • City view
    • Sleeps 4
    • 2 Double Beds
    Show details

About this area

Charlotte

Located in Charlotte, Four Points by Sheraton Charlotte is in the business district and near the airport. Fillmore Charlotte and NASCAR Hall of Fame are cultural highlights, and some of the area's notable landmarks include Billy Graham Library and North Carolina Music Factory. Looking to enjoy an event or a match? See what's going on at Bank of America Stadium or Spectrum Center. Spend some time exploring the area's activities, including outlet shopping.

Visit our Charlotte travel guide
Map
Popular Location

What's nearby

  • Billy Graham Library - 4 min drive
  • United States Citizenship and Immigration Services office - 4 min drive
  • Revolution Park Golf Course - 5 min drive
  • Freedom Park - 6 min drive
  • Queens University of Charlotte - 9 min drive

Getting around

  • Woodlawn Station - 3 min walk
  • Charlotte Station - 9 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.) - 10 min drive

Restaurants

  • Bojangles - 2 min walk
  • Carolina Prime Restaurant And Steakhouse - 3 min walk
  • Old Pineville Premium Pub - 5 min walk
  • Arby's - 6 min walk
  • Queen Park Social - 15 min walk

About this property

Four Points by Sheraton Charlotte

Suburban hotel with free airport shuttle and restaurant
This smoke-free hotel features a restaurant, an outdoor pool and a 24-hour fitness centre. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle and free train station pick-up. Additionally, a bar/lounge, a coffee shop/café and a 24-hour business centre are on-site. All 133 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. For a bit of entertainment, guests will find LED TVs with cable channels, and other amenities include room service and premium bedding.
Four Points by Sheraton Charlotte offers 133 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. 42-inch LED televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a hydromassage showerhead, designer toiletries, complimentary toiletries and hairdryers.
Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and public transport

Free uncovered self parking
Free uncovered, extended parking
Free RV/bus/truck parking
Free 24-hour return airport shuttle
Airport shuttle at scheduled times, on request
Free 24-hour return train station shuttle
Train station shuttle on request
Free bus station shuttle

Food and drink

Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: USD 5-30 per person
1 restaurant and 1 coffee shop/cafe
1 bar
Room service available
Coffee/tea in a common area

Things to do

24-hour fitness centre
Outdoor pool

Family friendly

Dry-cleaning service
Free cots/infant beds
Laundry facilities
Outdoor pool
Rollaway beds available
Soundproofed rooms

Conveniences

ATM/banking services
Banquet hall
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand
Reception hall
Vending machine
Water dispenser

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

English

Business services

24-hour business centre
Computer station
Meeting rooms
Conference space

Outdoors

Garden
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool sunloungers
Pool umbrellas
Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
Handrails in stairwells
In-room accessibility
Roll-in shower
Valet for wheelchair-equipped vehicle
Visual alarms in hallways
Well-lit path to entrance
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

More

Communal living room
Romance packages available
Smoke-free property
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Fan
Free cots/infant beds
Climate control (heating)
Linens
Pillow-top mattress
Premium bedding
Rollaway beds available

Bathroom

Bathtub or shower
Designer toiletries
Hairdryer
Hydromassage showerhead
Shampoo
Soap
Toilet paper
Towels

Entertainment

42-inch LED TV
TV channels
Films for purchase
Premium channels

Food and drink

Champagne service
Coffee/tea maker
Free bottled water

More

Connecting rooms available
Desk
Eco-friendly cleaning products used
Free local calls
Free newspapers (weekdays)
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
LED light bulbs
Phone
Recycling
Soundproofing
Turndown service
Window screens

Policies

Check-in

Check-in between 3:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
24-hour train station shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs and cats only

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available.
Free cots (infant beds)

Payment types at the property

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 5 and USD 30 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • This property reserves the right to pre-authorise the guest's credit card prior to arrival.
  • This property uses eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. On-site parties or group events are strictly prohibited. Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector and window guards.
  • This property advises that enhanced cleaning and safety measures are currently in place.
  • Disinfectant is used to clean the property, and guests are provided with hand sanitiser.
  • For traveller safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas.
  • Each guestroom is kept vacant for a minimum of 24 hours between bookings.

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property

Property is also known as

Four Points Sheraton Charlotte Hotel
Four Points Sheraton Charlotte
4 Points By Sheraton Charlotte
Four Points By Sheraton Charlotte Hotel Charlotte
Charlotte Four Points
Four Points Charlotte
Charlotte Sheraton
Sheraton Charlotte
Four Points Charlotte
Charlotte Four Points
4 Points By Sheraton Charlotte
Four Points by Sheraton Charlotte Hotel
Four Points by Sheraton Charlotte Charlotte
Four Points By Sheraton Charlotte Hotel Charlotte

Frequently asked questions

Can I cancel my reservation for free at Four Points by Sheraton Charlotte and receive a full refund?
Yes, Four Points by Sheraton Charlotte offers free cancellation on select room rates, because flexibility matters! Please refer to Four Points by Sheraton Charlotte cancellation policy on our site for more details about any exclusions or requirements.
Does Four Points by Sheraton Charlotte have a pool?
Yes, this property has an outdoor pool.
Is Four Points by Sheraton Charlotte pet-friendly?
Yes, cats and dogs are allowed at this property. Service animals are exempt from fees.
How much is parking at this hotel?
Self-parking and extended parking are free at this property.
What time is check-in at Four Points by Sheraton Charlotte?
Check-in is from 3:00 PM to anytime.
What time is check-out at this hotel?
Checkout is at noon.
Does Four Points by Sheraton Charlotte provide a shuttle to the airport?
Yes, there's a free airport shuttle.
Where is this hotel located?
Situated near the airport, this hotel is 1.9 mi (3.1 km) from Billy Graham Library, and within 6 mi (10 km) of Charlotte Convention Center and Bank of America Stadium. EpiCentre and Spectrum Center are also within 9 mi (15 km). Woodlawn Station is only a 3-minute walk and Scaleybark Station is 20 minutes.

Guest reviews

5 - Excellent
310
4 - Good
325
3 - Okay
194
2 - Mediocre
86
1 - Poor
63
4.0
Cleanliness
3.9
Service and Staff
3.6
Amenities
3.7
Property condition

1/5

  • Disliked: Cleanliness, property conditions & facilities

Location was fine. People screaming on the hallway,banging on door trash on the hallway

Stayed 3 nights in May 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 1 night in May 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities

    The cleanliness of the room and the staff was great!

    Stayed 1 night in Apr 2020

    2/5

    • Liked: Staff & service

    Didn’t receive originally booked room, extremely loud guests most of the stay, super sketchy area and I wound up near a domestic violence situation that lasted two days on and off. Rooms were relatively clean, don’t have high expectations. Good appliances. You can tell the staff work hard, are professional, and maintain appearances despite the issues w/ the place and that is very appreciated.

    Stayed 3 nights in Apr 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I enjoyed my stay very quiet the room was great. Parking was at times in the back other than that I Have no complaints at all. The desk staff were very very friendly and helpful when I wanted to extend my reservation.

    Stayed 2 nights in Apr 2020