Exterior

Reviews of Days Inn by Wyndham Charlotte/Woodlawn Near Carowinds

2 out of 5

Reviews

5.2
Rating 10 - Excellent. 127 out of 1003 reviews" "
Rating 8 - Good. 172 out of 1003 reviews" "
Rating 6 - Okay. 194 out of 1003 reviews" "
Rating 4 - Poor. 182 out of 1003 reviews" "
Rating 2 - Terrible. 328 out of 1003 reviews" "

5.8/10

Cleanliness

6.2/10

Staff & service

5.0/10

Amenities

5.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jameon

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
My reservation was cancelled by the Hotel. I've already been refunded through Expedia. I did not stay there until April 22nd. I stayed 2 nights and left. Im still waiting on the hotel to refund my $100 deposit.
Stayed 5 nights in Apr 2024
Response from Manager on 25 Apr 2024
Hello Jameon,We're sorry to hear about the inconvenience you experienced. For deposit-related concerns, please reach out directly to our hotel management who will assist you accordingly. Thank you for bringing this to our attention.

8/10 Good

Darvin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Apr 2024
Response from Manager on 25 Apr 2024
Hello Darvin,We're pleased you found our location convenient for your stay. Your feedback is important to us as we strive to provide the best experience for all our guests. We hope you had a pleasant visit and look forward to welcoming you back in the future.

4/10 Poor

Hughton

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not the best place, only if it’s the last resort.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Hughton, We appreciate your feedback and regret to hear that your stay did not meet your expectations. Each guest experience is valuable to us, and we will strive to improve based on your comments. Thank you for sharing your thoughts.

8/10 Good

Yogendra

Travelled with family
Disliked: Amenities, property conditions & facilities
In need of general appearance update.
Stayed 1 night in Mar 2024
Response from Manager on 18 Apr 2024
Hello Yogendra, We appreciate your feedback regarding the hotel's appearance. Your comments will be shared with the management for consideration. Thank you for taking the time to share your thoughts with us.

4/10 Poor

Dancy

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 10 Apr 2024
Hello Dancy,We're sorry to hear that your experience didn't meet your expectations. Please don't hesitate to contact us directly so we can address any concerns you may have. We value your feedback and hope to welcome you back in the future for an improved stay.

2/10 Terrible

fernando

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Not recommend
Stayed 3 nights in Mar 2024
Response from Manager on 10 Apr 2024
Hello fernando,We're sorry to hear that your experience didn't meet expectations. We appreciate your feedback as it helps us improve our services for future guests. Your comments have been noted for our ongoing efforts to enhance guest satisfaction.

10/10 Excellent

Nichole, Dorchester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy check-in. Room was very clean
Stayed 1 night in Mar 2024
Response from Manager on 10 Apr 2024
Hello Nichole,We're delighted to hear you had a smooth check-in and enjoyed a clean room during your stay. Your feedback is valuable to us to ensure all guests have a positive experience. Feel free to reach out to our management for further assistance. Thank you for choosing our hotel.

2/10 Terrible

Nora

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
There is no elevator, and we were on the second floor with large suitcases. Would not have booked here if we’d known there was no elevator. The stairwell was disgusting; the door to the second floor was grimy and slammed every time it was used. Upon arriving in our room, the sheets were clean, but mattresses were filthy, we killed multiple bugs, the TV malfunctioned, and there was staining on the walls. The carpet felt weird and sticky or crunchy almost. The AC worked well though. The bathroom had recently been used to color someone’s hair bright pink. The walls, floor, and tub were filthy, and that’s not including the bright pink stains. The included breakfast was coffee, some apples, and bagels; I did not try the coffee, but my untoasted bagel was hard. Would absolutely not recommend to anyone.
Stayed 1 night in Mar 2024
Response from Manager on 10 Apr 2024
Hello Nora,We regret to hear about the challenges you encountered during your stay, as we strive to provide a comfortable experience for all guests. Your feedback regarding the lack of an elevator and cleanliness issues will be shared with our team to ensure improvements are made. We appreciate your insight and apologize for any inconveniences caused.

2/10 Terrible

Jeff

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Worst property ever stayed at. So dirty. Stained sheets. Completely disgusting. Should be pulled from Expedia
Stayed 2 nights in Mar 2024
Response from Manager on 10 Apr 2024
Hello Jeff,We're sorry to hear your experience fell short of expectations. We recommend reaching out to management directly for further assistance in addressing your concerns. Thank you for sharing your feedback with us.

2/10 Terrible

Hector

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took my money añd then told me i couldn't stay because i eas a local it was my partnerss birthday and we live in a full house a total waste of my time and money .still haven't heard anything about a tefund
Stayed 1 night in Mar 2024
Response from Manager on 10 Apr 2024
Hello Hector,We appreciate your feedback and apologize for any inconvenience you may have experienced. For more information regarding refunds, please reach out to our management team directly. Thank you for bringing this to our attention.

4/10 Poor

travis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on 10 Apr 2024
Hello travis,We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us with any feedback you may have so we can improve for the future.

4/10 Poor

Shawn

Disliked: Cleanliness, amenities, property conditions & facilities
All outside doors glass broken it stunk in hallway and my safety look on door broken and no contantal breakfast
Stayed 1 night in Mar 2024
Response from Manager on 10 Apr 2024
Hello Shawn,We regret to hear about the inconveniences you faced during your stay. We appreciate your feedback and will address these concerns with our team for improvement. Guest safety is our top priority, and we will ensure that all necessary measures are taken to enhance security. For any further assistance or feedback, please feel free to contact our management team.

2/10 Terrible

Mitchell

Stayed 1 night in Mar 2024
Response from Manager on 10 Apr 2024
Hello Mitchell,We are sorry to hear that your stay did not meet your expectations. Please feel free to contact us directly to provide more details so we can address any concerns.

2/10 Terrible

Ganesan

Stayed 1 night in Jan 2024
Response from Manager on 10 Apr 2024
Hello Ganesan,We're sorry to hear that your experience was not up to expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would like the opportunity to address them accordingly.

4/10 Poor

Mikayla

Disliked: Cleanliness
Stayed 1 night in Dec 2023
Response from Manager on 10 Apr 2024
Hello Mikayla,We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us with any specific feedback you may have from your stay. We value your input and would like the opportunity to address any concerns you may have.

8/10 Good

Wilmer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked the stay at the hotel, although they had to mention about the breakfast that it was included..
Stayed 7 nights in Dec 2023
Response from Manager on 10 Apr 2024
Hello Wilmer,We appreciate your feedback. For any future stays, we recommend checking directly with our staff regarding included amenities. Thank you for choosing our hotel for your accommodation needs.

6/10 Okay

Barry

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from Manager on 10 Apr 2024
Hello Barry,We appreciate you choosing our hotel for your stay. Please don't hesitate to contact us directly with any feedback you may have from your experience so we can address any concerns. We hope to have the opportunity to welcome you back in the future.

2/10 Terrible

Amber

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the Inn, was terribly sketchy. The whole place smelled of cigarettes. The continental breakfast was just bags of bagels thrown in a box. And the noise was really awful. The only thing I can say was that the room itself was clean, which was appreciated.
Stayed 1 night in Dec 2023
Response from Manager on 10 Apr 2024
Hello Amber,We appreciate you sharing your thoughts with us. We regret to hear that the location and amenities did not meet your expectations. We strive to provide a clean environment for our guests to enjoy their stay. Your feedback will be used to improve our services.

2/10 Terrible

Jenelle L.

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on 10 Apr 2024
Hello Jenelle L.,We're sorry to hear you didn't fully enjoy your stay. Please feel free to reach out to us with any feedback you would like to share so we can address any concerns.

2/10 Terrible

STEVEN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Manager on 10 Apr 2024
Hello STEVEN,We're sorry to hear that your experience did not meet your expectations. Please feel free to reach out to our team with any feedback you may have so we can address your concerns accordingly. We value your input and would like the opportunity to make it right for you.

6/10 Okay

Beauty&

Liked: Staff & service, amenities
I didn’t like the bugs crawling on the wall or the fact that it took the staff a long time to answer the phone but for the most part the staff was very friendly.
Stayed 1 night in Dec 2023

2/10 Terrible

bryan

Disliked: Property conditions & facilities
Me perdieron mi ID
Stayed 1 night in Dec 2023

10/10 Excellent

Calvin

Stayed 1 night in Dec 2023
Response from Manager on 10 Apr 2024
Hello Calvin,We are thrilled to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future for another exceptional experience.

2/10 Terrible

Christy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
By far the WORST experience I've ever had at a "hotel." Nothing was as described. Wyndham should not put it's name on this property. It was more like an hourly rental for thugs and prostitutes, dirty, not well kept, mold in the shower, cigarette butts everywhere, roaches in the room, broken and boarded up windows on property, pimp yelling at his prostitute outside our window at 4 am, then her voice in the room across from ours 10 mins later. Beyond awful experience.
Stayed 1 night in Nov 2023

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, property conditions & facilities
We had no toilet paper for two days. There was also no cleaning service done for the 5 nights that we stayed. There was cockroaches crawling everywhere.
Stayed 4 nights in Nov 2023

6/10 Okay

Kareem

Liked: Cleanliness
Disliked: Amenities
The facility did not match the photos online here at Expedia. The breakfast indicated was supposed to include cereal, fruits, yogurt, waffles, sausages, etc. However, they only had bagels, coffee, and a few apples... Dry bagels with jelly. I went to the Days Inn in Newberry the next day, and they had all of it, including extra snacks for sale in a clean presentation, and a small fitness area (but no pool at all which was fine) The pool was also out of service, and unkempt, and the gate was locked. However, the pool was immaculate in the photos. I came for the budget rooms, which were clean enough and comfortable, but I missed out on the pool and breakfast. Those were my reasons for choosing Days Inn. I got value for my money because the goal was to have a clean room for as cheap as possible. However, they dropped the ball on the basics. It's ok for the cost if you don't mind the bare minimum.
Stayed 1 night in Nov 2023

2/10 Terrible

Theresa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
the wall had a huge dent like someone smashed a head in it. there were live bugs crawling all over in bathroom. smelled of Marijuana being smoked in place. doors dented and looked like people trying to break in. worst experience ever
Stayed 3 nights in Nov 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
They could ve put more effort into the Street Signage as was a pain in the rear to find them however tge bed sheets were in pristine condition as well as the pillows. Very comforting for a night's rest
Stayed 1 night in Oct 2023

8/10 Good

Jian

Liked: Cleanliness, staff & service
The price fair with value.
Stayed 2 nights in Oct 2023

2/10 Terrible

Walter

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The floors were so dirty our feet were black. There was no maid service
Stayed 1 night in Oct 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
The hotel is old and needs to be updated. We went to breakfast at 8:45 and there was one pot of coffee and a couple bagels.
Stayed 1 night in Oct 2023

2/10 Terrible

Vanessa

Stayed 1 night in Sep 2023

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
I was awakened at 6 a.m. with someone trying to enter my room. They were able to unlock the door, so they obviously had a key. Only the engaged latch prevented entry.
Stayed 1 night in Sep 2023

6/10 Okay

James

Stayed 1 night in Sep 2023

2/10 Terrible

MaryKathleen

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Because my son only had a screen shot of his ID (was lost) they left him on the street at 3 am. Would not give him the room that I paid for. Mean cruel inconsiderate I will never ever book a Days Inn again.
Stayed 1 night in Sep 2023

2/10 Terrible

Cameron

Disliked: Cleanliness, property conditions & facilities
Infested with roaches.. running about all times of the day
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023

8/10 Good

Damaris

Liked: Staff & service
Easy parking and check in. The smell of stair is terrible. The room are simple for one night is good.
Stayed 1 night in Aug 2023

10/10 Excellent

River

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

6/10 Okay

Lissy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 1 night in Aug 2023

6/10 Okay

Mike

Disliked: Staff & service
Stayed 2 nights in Aug 2023

4/10 Poor

MariaGabriela

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the emergency doors did not work, anyone who was not a guess could enter freely. the pool was closed due to poor maintenance. The hotel offered complementary breakfast, when I went to have breakfast (7am) the only thing they offered was coffee with the apology that they did not have sugar or cream
Stayed 2 nights in Aug 2023

2/10 Terrible

chisell, new york

Disliked: Amenities, property conditions & facilities
Worse place I ever been
Stayed 6 nights in Aug 2023

2/10 Terrible

Jessica

Travelled with family and small children, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms and stairwell smelled like mildew and smoke , the pictures are by far inaccurate. The latch on the door for my first room was broken the clerk showed no concern in return asking me if the door locks ….(I eventually got another room which reeked of cigarette. By that time i was frustrated so I opened the sliding door and dealt with it . The only good thing about this stay was the bed shockingly. Seems as they have young people working in , i was not greeted walking in and out of 3 not one of them asked if i needed assistance when clearly i was confused on where to go. The traffic off this street was insane we sat for 5 minutes trying to get out its so inconvenient. There is also construction and building going on out front so its hard to rest during the day. Overall book this if u just have no other option at least the bed is soft.
Stayed 1 night in Aug 2023

2/10 Terrible

Laron

Stayed 1 night in Aug 2023

10/10 Excellent

Jacqueline

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Alice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Faith

Stayed 1 night in Jul 2023

6/10 Okay

Cesat

Travelled with family
Stayed 1 night in Jul 2023