- Liked: Cleanliness, property conditions & facilities
- Disliked: Staff & service, amenities
The property was nice but the staff could have been more pleasant. I wasnt greeted initially upon arriving at the check-in desk. The room that we booked for was not the one that we given so it had to be changed (wheelchair accesible). We had to request a roll away bed because the bed was very high to be a wheelchair accessible room. The guy from the evening staff who brought it up to us was rude. A bug came out of it the next morning!!!! No trash bags were provided for the trashcans in the room. Breakfast was not provided (I understand not having a buffet due to COVID but there were no substitions given). When we asked for clean towels the next morning we were told wait two hours or come for them yourself. This was definitely not the type of service I expected.