Outdoor pool, pool umbrellas, pool loungers

Reviews of Nautilus Bay

3 out of 5
Nautilus Bay
Plaka Beach, Kastelli, Kissamos, Crete Island

Reviews

9.2

Wonderful

Rating 10 - Excellent. 89 out of 145 reviews" "
Rating 8 - Good. 42 out of 145 reviews" "
Rating 6 - Okay. 14 out of 145 reviews" "
Rating 4 - Poor. 0 out of 145 reviews" "
Rating 2 - Terrible. 0 out of 145 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Brian

Liked: Cleanliness, room comfort
Modern family run top class hotel
This hotel is great value for money and caters for both self catering as well as full range of dining options. The staff are very welcoming and will do everything to make your stay a great one. It is a modern well designed hotel which will be demand as the developments around it are completed. The beach is a selling point and access to shops, bars and restaurants all in easy walking distance.
Stayed 7 nights in Oct 2023

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was an amazing place to stay! Will stay again!
Stayed 6 nights in Oct 2023

10/10 Excellent

Michele

Liked: Cleanliness, room comfort
Perfect for a chilled out break
We had a lovely chilled out week at Nautilus Bay Hotel. Just what was needed. Friendly staff, clean and comfortable.
Stayed 7 nights in Oct 2023

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort
Amazing staff and hotel!
The hotel manager and bar waitress were absolutely amazing people. The hotel was absolutely beautiful and the food was exceptional! We stayed here to go to the pink beach and it was a crazy mountainous drive and crowded but the hotel made up for that in their amazing view! We would ABSOLUTELY stay here again!
Stayed 1 night in Sep 2023

10/10 Excellent

Maria, Reedley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location for a vacation. About an one hour from Chania and Elafonissi beach. Host were excellent. Provided a buffet Breakfast, which was good. Love there coffee machine during breakfast
Stayed 2 nights in Sep 2023
Response from Izabela and George on 27 Sept 2023
Hi Maria! Thanks a lot for your kind words. Please contact us because you forgot something important ! Thanks a lot Izabela ang George, Nautilus Bay Hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Great Resort Near Beach
Had a nice room overlooking the pool. Very helpful friendly staff
Stayed 4 nights in Sep 2023

10/10 Excellent

Teodora

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had a very nice experience at the hotel. It is very clean, the staff is friendly and professional. The food is delicious.
Stayed 7 nights in Jul 2023

10/10 Excellent

Jerzy

Stayed 3 nights in Jun 2023

10/10 Excellent

Jay

Liked: Cleanliness, room comfort
Great Beach Stay
Nautilus bay was a wonderful place to stay in Crete. Our room was large and had a big patio outside. The staff was great. The breakfast, both the food and restaurant views were excellent. The weather was a bit chilly, so we didn't get to use the pool or beach chairs and umbrellas. It was so quiet and relaxing there. It a short walk to the restaurants on the waterfront on downtown Kissimos.
Stayed 3 nights in Oct 2022

10/10 Excellent

Kory

Liked: Cleanliness, room comfort
Comfortable vibe & value, uncrowded.
A quality property with very nice staff, comfortable vibe. Beach and taverna access right there.
Stayed 4 nights in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Next I use this hotel again
Good location and room is very comfortable and pretty
Stayed 2 nights in Oct 2022

10/10 Excellent

Wendy

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We had a beautiful room over looking the ocean. A beautiful breakfast set up in the morning. Maria was just a doll and helpful with tips of great restaurants to go to and completely prepared us for Balos beach by ensuring we wore shoes and not flip flops! Best advice! Isabella was also very sweet and knowledgeable. Very nice property with wonderful service! Thank you Maria and Isabella!!!
Stayed 2 nights in Sep 2022

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Family owned & operated hotel with friendly and helpful attitudes.
Stayed 3 nights in Aug 2022

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Being on the beach meant not having to take anything with you, just stroll back to the room. Or order from the bar and they bring it to you on the beach where they had numerous sunbeds with shade. Dont usually do hotels but this had the best of both worlds with a fridge and hob, plates cutlery etc and kettle in the room if you didnt want a full restaurant or bar. Our first room was VERY close to the pool which made for some kiddy noise but they swiftly moved us up a floor which was great. If you have kids it is very easy to keep an eye on them in the pool, just that we dont. People were all lovely a thoroughly enjoyable experience.
Stayed 14 nights in Jul 2022

8/10 Good

Melpomeni

Travelled with family
Liked: Cleanliness, property conditions & facilities
Big space, nice view and friendly people
Stayed 6 nights in Jun 2022

10/10 Excellent

Savannah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were helpful and the place was perfect for recovering from our daily advebtures to surrounding beaches.
Stayed 3 nights in May 2022

8/10 Good

Mark

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I liked the large rooms and the relatively large clean pool. The breakfasts and dinners were OK, sort of medium quality. Helpful staff.
Stayed 1 night in Apr 2022

10/10 Excellent

Neil Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly staff, wonderful, large room with sea view. Good breakfast and great location to explore the area.
Stayed 7 nights in May 2022

10/10 Excellent

Karine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredibly helpful and friendly staff made us feel very welcome. Very good tavernas within walking distance.
Stayed 1 night in Apr 2022

10/10 Excellent

Tara

Liked: Cleanliness, room comfort
Stayed 6 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Clean. Kitchen in the room.
Stayed 1 night in Aug 2021

8/10 Good

Adonis, Montreal, Canada

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super friendly staff, clean facilities, comfortable king size bed and spacious room, ac, functional kitchenette, swimming pool and lovely sea view and hotel guests had free use of lounge chairs with umbrella on the beach. Great tavern with authentic cretan food, located right next to the hotel with sea views. I would book this hotel again if I was going to stay in Kissamos.
Stayed 5 nights in Sep 2020

10/10 Excellent

James, London

Travelled with partner
Liked: Cleanliness, amenities
Room was clean and met expectations. Room service was quick and very helpful. The staff at reception were very helpful.
Stayed 2 nights in Aug 2020

8/10 Good

AHT, London

Travelled with family
Liked: Cleanliness, amenities
Nice location for exploring west Crete. Kissamos is like a zoo for cats and my daughter loved feeding them. This hotel is situated on a nice stretch of sandy beach too.
Stayed 3 nights in Aug 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, property conditions & facilities
Liked inside the room and the staff. Didnt like the view from the room, yes there was sea but you have to look over a community basketball court with grafetti. Also the canal was being dredged during our stay.
Stayed 7 nights in Oct 2019
Response from Nautilus Bay Team on 14 Oct 2019
Dear Guests, Thanks a lot for staying with us and for your review. We appreciate a lot your feedback. We understand that you have found some inconveniences that, unfortunately are not up to our responsibility. We hope, that besides them, you have enjoyed your stay. Best regards

8/10 Good

Winnie, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach. The room was spacious. The service was friendly.
Stayed 1 night in Oct 2019
Response from Nautilus Bay Team on 4 Oct 2019
Dear Winnie, Thanks a lot for your stay and for writing the review. Our best regards for all of you

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2019
Response from Nautilus Bay Team on 3 Oct 2019
Dear Guests, Thanks a lot for the review. We are glad,that you had a good time with us. Regards

10/10 Excellent

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Nautilus Bay Team on 9 Sept 2019
Dear Tatyana, Thanks a lot for your review. We hope you enjoy the rest of your vacation. Best regards from all of us

10/10 Excellent

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Staff was amazing and very accommodating. Beautiful hotel. Great food and drinks. We had a great time!
Stayed 1 night in Aug 2019
Response from Nautilus Bay Team on 3 Sept 2019
Dear Jill, It was a pleasure for us to have you here. Thanks a lot for your review. Best regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel in an excellent location. Short walk to sea front restaurants and the town square. Lovely beach right on the doorstep. Lots f places to visit within an hour’s drive. Lovely staff. Had the pool to ourselves most days. Effective and very quiet air conditioning, comfy beds and nicely decorated spacious room.
Stayed 10 nights in Aug 2019
Response from Nautilus Bay Team on 28 Aug 2019
Dear Guests, Thanks a lot for your stay with us and for your kind words. We appreciate it a lot. Our best regards

10/10 Excellent

Nikos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
couple in Kissamos
Couple day in Kissamos. Very nice hotel by the sea side with air conditioning, large room, veranda, bar facing the beach....helpful and friendly people
Stayed 1 night in Aug 2019
Response from Nautilus Bay Team on 26 Aug 2019
Dear Niko, Thanks a lot for your kind words. We hope to host you and your wife again, for longer. Best regards

8/10 Good

Taner

Liked: Staff & service
Disliked: Property conditions & facilities
Good, but could be improved
Our room had a good sea+pool view. Some of the fyrniture is outdated and metal parts rusty. The pool seemed fine although never used it since it was full with kids all the time. The location is very good, close to very nice taverns. Parking is not an issue.
Stayed 5 nights in Jul 2019
Response from Nautilus Bay Hotel on 15 Jul 2019
Dear Taner, Thanks a lot for staying with us. We appreciate your comments, we will try to improve things you have pointed out. We are glad, you had a good time here. Our best regards

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The woman who checked us in was very accommodating and helpful. We had a wonderful dinner along the water for the night we stayed. At checkout there was a very grouchy, nasty man who wanted to argue with us about breakfast. It is not included at this hotel. The only hotel in 3 weeks in Greece that did not offer breakfast. Many were better hotels that cost less. This hotel is on an ugly beach, not recommend the area. The hotel is next to a drainage ditch and playground.
Stayed 1 night in Jun 2019
Response from Nautilus Bay Team on 13 Jun 2019
Dear Guests, Thanks a lot for dedicating time to share experiences about your stay. We are sorry, if there were things that made you not perfectly happy about our hotel. We wish you a good time while continuing your vacation.

10/10 Excellent

Verified traveller

Stayed 9 nights in May 2019
Response from Nautilus Bay Team on 17 Jun 2019
Dear Guests, Thanks a lot for your review. We appreciate your stay with us and we hope to see you again. Best regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at Nautilus, we will return someday
Stayed 3 nights in May 2019
Response from Nautilus Bay Team on 3 Jun 2019
Dear Guests, Thanks a lot for your stay with us and for your kind words. We will be happy to see you again.

6/10 Okay

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was good very friendly. The location was not that great.
Stayed 1 night in Apr 2019
Response from Nautilus Bay Hotel on 26 Apr 2019
Thanks a lot for staying with us.

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2018
Response from Nautilus Bay Hotel on 13 Oct 2018
Thanks a lot for your stay. We appreciate your review.

10/10 Excellent

Verified traveller

Liked: Property conditions & facilities
Stayed 10 nights in Oct 2018
Response from Nautilus Bay Hotel on 13 Oct 2018
Thanks a lot for your stay. We appreciate your review.

10/10 Excellent

Melissa Y

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best place to stay in Crete!
We had an amazing time at Nautilus Bay, it was our favorite hotel we stayed at on our entire trip! Giannis and staff were so accommodating and friendly, offering suggestions for local beaches and activities. We also loved eating at the in house restaurant which served “the best swordfish ever made” according to my husband. The room was spacious, comfortable, and clean! We also enjoyed snorkeling at the beach connecting to the hotel. Overall such an amazing stay! We will definitely stay here again if/when we return to Crete! We miss it already!
Stayed 3 nights in Aug 2018
Response from Nautilus Bay Team on 11 Sept 2018
Dear Melissa, It was a great pleasure for us to have you here. Thanks a lot for such a nice feedback. Hopefully see you again,

10/10 Excellent

Wendy, Calgary, Alberta Canada

Liked: Staff & service, property conditions & facilities, room comfort
The rooms were big. Property was clean. Great location!! All around a great place to stay-:)
Stayed 4 nights in Aug 2018
Response from Nautilus Bay Team on 6 Sept 2018
Dear Wendy, thanks a lot for your feedback. We are pleased to know, that you had a good time here. Best regards from all of us,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel outstanding
Clean tidy peaceful great views, big modern rooms With comfy topped mattresses on beds. Lovely pool, great location, friendly helpful staff, superb breakfast. Close to local attractions would highly recommend a visit. Will be going back there !!!
Stayed 1 night in Aug 2018
Response from Nautilus Bay Team on 3 Sept 2018
Dear Guests, Thanks a lot for your kind words. We hope to see you again.

10/10 Excellent

Joanne, Leeds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot for a relaxing holiday
We stayed here for 1week in May. The hotel is modern and clean. The bedroom was very spacious with a balcony and a sea view.Thr breakfast was fabulous with everything you could wish for. The beach in front of the hotel is a pretty and peaceful bay. The staff were so helpful and friendly and we will hopefully return to Western Crete and this hotel.
Stayed 7 nights in May 2018
Response from Nautilus Bay Team on 21 May 2018
Dear Joanne, Thanks a lot for your kind words. It means a lot to us, when we know our effort makes a difference. We hope to see you again. Our best regards ( and special hello to your mom :-) )

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If returning to Kissamos, would be our first choic
Large comfortable bedrooms and good breakfast. Had an excellent evening meal. Bar men very friendly with information and tips on local area.Short level walk to shops etc.
Response from Nautilus Bay Team on 13 May 2018
Dear Eric, Thanks a lot for your review. It was a pleasure for us to host you here and we hope to see you again for a little longer. Our best regards

10/10 Excellent

Dorian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Cretan experience
Great hotel, right on the beach, with a beautiful swimming pool and spacious rooms. Wonderful, friendly staff who go out of their way to be friendly and helpful. The breakfast and dinner buffets have been varied and delicious. We would be happy to stay at Nautilus Bay again.
Response from Izabela on 30 Apr 2018
Dear Dorian and Larry, Thanks a lot for your kind words. It is a pleasure to host you here. We hope to see you again,

10/10 Excellent

adrien, Quebec

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the beach and with a pool
Best hotel we had in Crete ! Nice beach nice pool nice staff
Stayed 2 nights in Sep 2017

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Kissamos is a quaint little town to stay in that is in a great location to the beautiful beaches on the West and South Coast of Crete. The town offers quite a few delicious restaurants and little boutiques. It's not the most beautiful town but it still had everything one would need. As for Nautilus Bay, it was beautifully situated right on the ocean with lots of space and comfortable beds. It was clean and the staff were extremely kind. It had it's own sunbeds and loungers on the beach for guests as well as it's own pool (and just steps away from Maria Beach Restaurant which was our favorite!). All in all a great find for price, location, and condition. Would definitely stay again.

10/10 Excellent

john g, cambridge uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb location
2nd time here, staff excellent with good food, we had lunch here twice and dinner once. Nice big room with small kitchen and a lovely view. Excellent value for money, will be back.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great, our room was big and very nice. Everything was really clean, breakfast was great. Location was perfect for us, it was a good base to go to the beaches we wanted - Falassarna, Elafonisi, Balos.

10/10 Excellent

JF, new mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, rooms comfortable and clean, staff very helpful, breakfast was good

10/10 Excellent

Rania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escape from Reality
Felt like it was home, we loved everything about it. Huge rooms, good breakfast, reliable wifi, private beach from, nice quiet pool area, friendly staff. Everything was perfect. Nicely on a private street walking distance to market center and shopping. Will definitely be coming back to stay here again!