Ultimate Haven, Sea Front with Private Pool | Premium bedding, down duvets, minibar, in-room safe

Reviews of Domes Noruz Chania, Autograph Collection - Adults Only

5 out of 5
Domes Noruz Chania, Autograph Collection - Adults Only
Strati Pantelaki 5, Agioi Apostoloi, Chania, Crete

Reviews

9.6

Exceptional

Rating 10 - Excellent. 155 out of 188 reviews" "
Rating 8 - Good. 23 out of 188 reviews" "
Rating 6 - Okay. 8 out of 188 reviews" "
Rating 4 - Poor. 1 out of 188 reviews" "
Rating 2 - Terrible. 1 out of 188 reviews" "

10/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

6/10 Okay

ADRIANA

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Margarita Belaya on 6 Nov 2023
Dear ADRIANA, Warm greetings from Chania!We hope you have reached your home safely and all is well!Thank you for your honest feedback! Feedbacks like yours help us on our way to improvement and growth.We are saddened to hear that you didn’t thoroughly enjoy your stay with us and for that we apologize. If you have more details to share with us we will be more than happy to hear it. Please do not hesitate to contact us via email fom@domesnoruzchamia.com We hope for the opportunity to welcome you again at Domes Noruz Chania and try our best to offer you an unforgettable experience, enveloped by long-lasting fantastic memories!Kind regards,Margarita BelayaFront Office ManagerDomes Noruz Chania Autograph Collection

10/10 Excellent

Paul, Ventura

Liked: Cleanliness, staff & service, property conditions & facilities
Christina with glasses was very helpful.
Stayed 1 night in Oct 2023
Response from Abel Serrano on 29 Oct 2023
Dear Paul,Greetings from Chania!We hope you have reached your home safely! Thank you for taking the time to rate us. We do hope you choose to stay with us again in the near future and give us the chance to offer you an unforgettable experience.Warm greetings,Abel SerranoGuest Relations Supervisor

10/10 Excellent

Paul, Ventura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff Christina with glasses was very friendly and helpful. George was also very helpful and had a good sense of humor! Overall, thoroughly enjoyable stay!
Stayed 2 nights in Oct 2023
Response from Abel Serrano on 29 Oct 2023
Dear Paul,On behalf of the whole Domes Noruz Chania team we would like to thank you for sharing your experience. We are always delighted to receive positive feedback, especially from our dear guests! Rest assured that your feedback has been shared with everyone on the team., specially to Christina and Giorgos.Once again, we appreciate you taking the time to share your feedback and we look forward to your next stay, hopefully in the near future. Kind regards,Abel SerranoGuest Relations Supervisor

8/10 Good

Darcy

Stayed 3 nights in Sep 2023
Response from Abel Serrano on 15 Oct 2023
Dear Darcy,On behalf of the whole Domes Noruz Chania team, we would like to thank you for sharing your experience. We are always delighted to receive positive feedback, especially from our dear guests!We hope to have the opportunity to welcome you at Domes Noruz Chania again, in soon future!Warm greetings,Abel SerranoGuest Relations Supervisor

10/10 Excellent

AJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in Domes Noruz Chania
From start to end this was a great stay. We have seen many hotels all over the world in different categories but this was truly one of the best hotel experiences we have had. Staff very friendly and pro-active. Food in restaurants great. Spa treatments top. Design and lay-out of the hotel also very nice. Always enough sun loungers and sun towels available. Always enough staff available. Clean. And I can go on and on. I would definitely recommend this hotel if you are planning to go to the Chania area.
Stayed 9 nights in Sep 2023
Response from Abel Serrano on 20 Sept 2023
Dear AJ,On behalf of the whole Domes Noruz Chania team we would like to thank you for sharing your experience. We are always delighted to receive positive feedback, especially from our dear guests! Rest assured that your feedback has been shared with everyone on the team. Once again, we appreciate you taking the time to share your feedback and we look forward to your next stay, hopefully in the near future.Kind regards,Abel SerranoGuest Relations Supervisor

8/10 Good

Luc

Stayed 4 nights in Sep 2023
Response from Abel Serrano on 18 Sept 2023
Dear Luc,Thank you very much for choosing our hotel for your last stay in Crete.We thank you for sharing with us your feedback about your stay with us, since it is very important to be able to improve day after day.We hope to see you again very soon and that for your next stay we can make everything perfect.Do not hesitate to contact us in case you need any type of assistance.Kind regards,Abel SerranoGuest Relations Supervisor

10/10 Excellent

Despina

Travelled with family
Liked: Amenities
Great staff .
Stayed 3 nights in Sep 2023
Response from Abel Serrano on 14 Sept 2023
Dear Despina,Greetings from Chania!We hope you have reached your home safely! Thank you for taking the time to rate us. We do hope you choose to stay with us again in the near future and give us the chance to offer you an unforgettable experience.Warm greetings,Abel SerranoGuest Relations Supervisor

10/10 Excellent

Byron, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2023
Response from Abel Serrano on 8 Sept 2023
Dear Byron,Greetings from Chania!We hope you have reached your home safely! Thank you for taking the time to rate us. We do hope you choose to stay with us again in the near future and give us the chance to offer you an unforgettable experience.Warm greetings,Abel SerranoGuest Relations Supervisor

10/10 Excellent

Christel Groenning

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I loved our stay at Domes Noruz Chania. The staff was genuinely nice, the property was gorgeous and we really enjoyed our private mini pool. The property isn’t too large so it felt fairly private and it still had a few different dining options. Our favorite dining spot was the sushi spot by the pool. Great place to watch the sunset. The complementary parking and plenty of water was also a nice touch. The only thing we would have liked to be different was the volume of the music by the main pool and the dining areas. The music was pretty good, it was just way too loud. So we mostly hung out by the quiet pool or on the beach which was perfect for us
Stayed 6 nights in Aug 2023
Response from Abel Serrano on 3 Sept 2023
Dear Mrs. Groenning,Thank you very much for dedicating your time and sharing your experience with the rest of the world travelers, following your recent holiday stay with us! It is truly rewarding and heartwarming to know you had such a wonderful time here with us!We are very excited and looking forward to welcoming you to Domes Noruz Chania, Autograph Collection, hopefully, in very near future!On behalf of our entire hotel team, I am sending you our best regardsKind regards,Abel Serrano

10/10 Excellent

Jacqueline

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Amazing staff and location
Stayed 2 nights in Aug 2023
Response from Abel Serrano on 3 Sept 2023
Dear Jacqueline,Thank you very much for dedicating your time and sharing your experience with the rest of the world travelers, following your recent holiday stay with us! It is truly rewarding and heartwarming to know you had such a wonderful time here with us!We are very excited and looking forward to welcoming you to Domes Noruz Chania, Autograph Collection, hopefully, in very near future!On behalf of our entire hotel team, I am sending you our best regardsKind Regards,Abel SerranoGuest Relations Supervisor

10/10 Excellent

NICOLAE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and warm welcome received from the staff who are always smiling and willing to help and support you, also very knowledgeable and professional, got the right answers and support when i needed it! The only reason for not giving 5 star for the area around the property, which is actually not their fault, is that narrow, noisy, full off cars street which takes you to the main road. Other thank that I just want to express once again my gratitude to the entire staff, for sure I will come back some other time!
Stayed 5 nights in Aug 2023
Response from Abel Serrano on 26 Aug 2023
Dear Nicolae,On behalf of the whole Domes Noruz Chania team we would like to thank you for sharing your experience. We are always delighted to receive positive feedback, especially from our dear guests! Rest assured that your feedback has been shared with everyone on the team. Regarding the street located next to the hotel, We know that during the months of July and August it can be very crowded, we hope that your rest has not been disturbed!Once again, we appreciate you taking the time to share your feedback and we look forward to your next stay, hopefully in the near future

10/10 Excellent

Kaila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay.
Stayed 6 nights in Aug 2023
Response from Abel Serrano on 19 Aug 2023
Dear Kaila,Greetings from Chania!We hope you have reached your home safely! Thank you for taking the time to rate us. We do hope you choose to stay with us again in the near future and give us the chance to offer you an unforgettable experience.Kind regards,Abel SerranoGuest Relations Supervisor

10/10 Excellent

Ian

Stayed 3 nights in Jul 2023
Response from Abel Serrano on 19 Jul 2023
Dear Ian,Greetings from Chania!We hope you have reached your home safely! Thank you for taking the time to rate us. We do hope you choose to stay with us again in the near future and give us the chance to offer you an unforgettable experience.Warm greetings,Abel SerranoGuest Relations Supervisor

10/10 Excellent

jilda

Stayed 5 nights in Jul 2023
Response from Abel Serrano on 19 Jul 2023
Dear Jilda,Greetings from Chania!We hope you have reached your home safely! Thank you for taking the time to rate us. We do hope you choose to stay with us again in the near future and give us the chance to offer you an unforgettable experience.Warm greetings,Abel SerranoGuest Relations Supervisor

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Accommodations, room, quality, and staff were excellent. The services at the spa really good, the amenities in the spa need to be improved. However, overall, I would highly recommend this hotel. Also, the dining was excellent in the hotel restaurant and the Raw bar at the pool. The craft cocktail list is exquisite.
Stayed 4 nights in Jul 2023
Response from Abel Serrano on 12 Jul 2023
Dear Patrick,On behalf of the whole Domes Noruz Chania team we would like to thank you for sharing your experience. We are always delighted to receive positive feedback, especially from our dear guests! Rest assured that your feedback has been shared with everyone on the team. Once again, we appreciate you taking the time to share your feedback and we look forward to your next stay, hopefully in the near futureKind regards,Abel SerranoGuest Relations Supervisor

10/10 Excellent

Teri

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The best resort that we could have asked for. This was a dream vacation in a dream property. The property’s beach and pool accommodations made for some relaxing days. The concierge staff greeted us with kindness and went out of their way to make our trip memorable. Everything from our room (complete with a plunge pool and beach view) to the breakfast buffet exceeded our expectations. Would give this a 10/10.
Stayed 5 nights in Jul 2023
Response from Abel Serrano on 12 Jul 2023
Dear Teri, On behalf of the whole Domes Noruz Chania team, we would like to thank you for sharing your experience. We are always delighted to receive positive feedback, especially from our dear guests!Your kind comments have been forwarded to every department.We hope to have the opportunity to welcome you at Domes Noruz Chania again, in soon future!Kind regards,Abel SerranoGuest Relations Supervisor

10/10 Excellent

Yelena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel in Chania Crete, Greece
Amazing experience! Beautiful place (prettiest Sunset ever!!!) with very attentive, helpful and friendly staff! I would go back there and Highly recommend!!
Stayed 5 nights in Jul 2023
Response from Abel Serrano on 10 Jul 2023
Dear Yelena,Thank you very much for choosing Domes Noruz Chania, Autograph Collection!We love the pictures you have taken during your vacation! We are very happy to know that you enjoyed your stay with us, and we all hope to see you again very soon in our hotel!Remember that this is your new home in Crete.The entire team of Domes Noruz Chania, Autograph Collection is at your entire disposal for any assistance you may need.Kind regards,Abel SerranoGuest Relations Supervisor

10/10 Excellent

Karen

Stayed 7 nights in Jun 2023
Response from Abel Serrano on 5 Jul 2023
Dear Karen,Greetings from Domes Noruz Chania!We hope you have reached your home safely! And we would like to thank you very much for your excellent rating.We do hope you choose to stay with us again in the near future and give us the chance to offer you an unforgettable experience, once again. Kind regards,Abel SerranoGuest Relations Supervisor

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice property right on the beach. Amazing and friendly staff and best food. Very quiet and relaxing. We stayed there 4 nights and it wasn't enough. Will definitely come back to crete.
Stayed 4 nights in Jun 2023
Response from Abel Serrano on 30 Jun 2023
Dear Natasha,Greetings from Domes Noruz Chania, Autograph Collection!Greetings from Domes Noruz Chania!We hope you have reached your home safely! And we would like to thank you very much for your excellent rating.We do hope you choose to stay with us again in the near future and give us the chance to offer you an unforgettable experience, once again. Kind regards,Abel SerranoGuest Relations Supervisor

10/10 Excellent

emmanuelle

Stayed 2 nights in Jun 2023
Response from Abel Serrano on 10 Jul 2023
Dear emmanuelle,Greetings from Domes Noruz Chania!We hope you have reached your home safely! And we would like to thank you very much for your excellent rating.We do hope you choose to stay with us again in the near future and give us the chance to offer you an unforgettable experience, once again. Kind regards,Abel SerranoGuest Relations Supervisor

10/10 Excellent

Sandra

Stayed 3 nights in Jun 2023
Response from Abel Serrano on 20 Jun 2023
Dear Sandra,Greetings from Chania!We hope you have reached your home safely! Thank you for taking the time to rate us. We do hope you choose to stay with us again in the near future and give us the chance to offer you an unforgettable experience.Warm greetings,Abel SerranoGuest Relations Supervisor

8/10 Good

Alex

Stayed 8 nights in Jun 2023
Response from Abel Serrano on 20 Jun 2023
Dear Alex,Greetings from Domes Noruz Chania!We hope you have reached your home safely! And we would like to thank you very much for your feedback.We do hope you choose to stay with us again in the near future and give us the chance to offer you an unforgettable experience, once again. Kind regards,Abel SerranoGuest Relations Supervisor

10/10 Excellent

Tara

Stayed 3 nights in Jun 2023
Response from Abel Serrano on 11 Jun 2023
Dear Tara,Greetings from Domes Noruz Chania!We hope you have reached your home safely! And we would like to thank you very much for your excellent rating.We do hope you choose to stay with us again in the near future and give us the chance to offer you an unforgettable experience, once again. Kind regards,Abel SerranoGuest Relations Supervisor

10/10 Excellent

Smail, Atlantic Highlands

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great bunch of people. The restaurant on the beach manager Jacob was excellent. Shout out to Konnie and the 5 Giannis guys. Love them all
Stayed 3 nights in May 2023
Response from Abel Serrano on 31 May 2023
Dear Smail,Greetings from sunny Crete!Thank you very much for your excellent review, following your recent stay at Domes Noruz Chania, Autograph Collection!We are very pleased to know you had such a relaxing time, while staying with us, during your holidays in Chania.We sincerely hope your travels will bring you back to Chania is soon future and you will choose to stay at Domes Noruz Chania, once again.Warm regards,Abel SerranoGuest Relations Supervisor

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing and friendly. The hospitality at this facility was 5 star. They really cared about making your experience a perfect one.
Stayed 3 nights in May 2023
Response from Abel Serrano on 30 May 2023
Dear Michael,On behalf of the whole Domes Noruz Chania team we would like to thank you for sharing your experience. We are always delighted to receive positive feedback, especially from our dear guests! Rest assured that your feedback has been shared with everyone on the team. Once again, we appreciate you taking the time to share your feedback and we look forward to your next stay, hopefully in the near future. Kind regards,Abel Serrano Guest Relations Supervisor

10/10 Excellent

Richard E

Stayed 5 nights in May 2023
Response from Abel Serrano on 28 May 2023
Dear Richard E,Greetings from Domes Noruz Chania!We hope you have reached your home safely! And we would like to thank you very much for your excellent rating.We do hope you choose to stay with us again in the near future and give us the chance to offer you an unforgettable experience, once again. Kind regards,Abel SerranoGuest Relations Supervisor

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service all the way around from the cleaning staff, concierge, spa, and restaurant staff. This place has integrity in everything they put forward for their guests. We will definitely be back!
Stayed 13 nights in May 2023
Response from Abel Serrano on 22 May 2023
Dear Brandon,Dear Mr. William,Thank you very much for sharing your feedback.We are proud to hear such positive comments about our team, be assured that we will share your feedback with everyone, as comments like this encourage us to continue working for and with our guests.We hope to welcome you back very soon, as this is your home in Chania.Kind regards,Abel SerranoGuest Relations Supervisor

10/10 Excellent

Christopher William Frederick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning hotel in a beautiful location. Attentive and friendly staff provided exceptional service. A great chilled holiday and would visit again
Stayed 7 nights in May 2023
Response from Abel Serrano on 22 May 2023
Dear Mr. William,Thank you very much for sharing your feedback.We are very happy to hear that you enjoyed your stay with us.We are pleased to know that the service of our entire team was to your satisfaction, as our main priority is to make our guests feel at home.The entire team of Domes Noruz Chania, Autograph Collection looks forward to welcoming you soon.We remain at your entire disposal for anything you may need.Kind regards,Abel SerranoGuest Relations Supervisor

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fabulous! We felt like rock stars during our stay! The property is beautiful and right on the beach with a spectacular view. We had a junior suite with our own plunge pool and Jacuzzi tub in our room's courtyard. There are 2 beautiful swimming pools with cushiony lounge chairs and small tables with a button to push if you want to order/need anything! See what I mean when I say we felt like rock stars? The shower was huge. There was a cute mini fridge stocked with a few cold sodas, etc. That was a nice perk. The staff absolutely doted on us-always asking if we needed anything. The only thing that would have made our stay better was to stay longer!
Stayed 1 night in Oct 2022
Response from Iveta Neija on 28 Oct 2022
Dear Mrs. Joyce,Greetings from sunny Crete!We would like to thank you for your excellent rating and for taking your time to review us.We are very happy to hear you enjoyed your holiday stay with us so much. We sincerely hope your future travels will bring you back to Chania and you will choose to stay at Domes Noruz Chania, Autograph Collection, again!Until we meet again, on behalf of our entire hotel team, I am sending you our best regards!Guest Services Manager

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful and the staff was amazing!
Stayed 3 nights in Oct 2022
Response from Iveta Neija on 22 Oct 2022
Dear Ms. Jessica,Warm greetings from Domes Noruz Chania, Autograph Collection!Thank you very much for your top rating and excellent review.We sincerely hope you had the best time with us and we have our hopes high for welcoming you again, hopefully in soon future.Until then, we are wishing you a warm & beautiful winter.Kind regards,Guest Services Manager

10/10 Excellent

Michael, Porter Ranch

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, amazing service and staff. Our concierge Erini was so wonderful, she planned our day trip and it was Fantastic. Very clean resort. Breakfast was just wow
Stayed 4 nights in Sep 2022
Response from Iveta Neija on 30 Sept 2022
Dear Mr. Michael,Warm greetings from Domes Noruz Chania!It is a great pleasure to hear that you enjoyed your holidays with us so much! And thank you very much for your top rating.Specially warm greetings from Eirini and from the rest of the team.We hope to have the opportunity to welcome you again, hopefully in a near future.Kind regards,Guest Services Manager

10/10 Excellent

wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything! Service was excellent, the staff responded to our request immediately and where constantly asking if there was anything we needed. The rooms were spa-like and very comfortable. The food at the onsite restaurants was excellent both in quality and variety. The beach was beautiful with lots of beach chairs and umbrellas. The evening entertainment was excellent and made the atmosphere so relaxing. This was one of the nicest, most relaxing, and beautiful places we have ever stayed and were sad to leave!
Stayed 5 nights in Aug 2022
Response from Iveta Neija on 24 Sept 2022
Dear Wayne,It is absolutely wonderful to hear you had such an excellent and relaxing time at Domes Noruz. It was our absolute pleasure to meet you and host you for your holidays.We hope to have the opportunity to welcome you again, for your next holidays in Crete!Wishing you a lovely rest of the summer.Warm regards,Guest Services Manager

10/10 Excellent

Taraneh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a amazing experience. We arrived late, and the staff accomodated us, and we enjoyed our dinner at their restaurant. The check-in was very smooth. We enjoyed the facilities daily and the food was the best food we had in our 2 weeks in Greece. The welcoming staff made the stay extraordinary!!
Stayed 2 nights in Sep 2022
Response from Iveta Neija on 20 Sept 2022
Dear Taraneh,Thank you very much for your wonderful review! We are very happy to hear you had such an amazing experience at Domes Noruz. Also, thank you very much for complimenting our restaurant and our staff's hospitality and attentiveness.We hope to meet you again, for your next holiday stay in Crete!Until then, please stay well and safe.Warm regardsGuest Services Manager

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort!
Amazing resort! Wish we stayed longer! Went for our honeymoon. Beautiful place.
Stayed 3 nights in Sep 2022
Response from Iveta Neija on 16 Sept 2022
Dear Mr. Nicholas,Kalispera from sunny Crete!We are very thankful for your excellent review, following your recent holiday stay with us!We are very happy to hear you had such a wonderful honeymoon stay at our hotel. We hope to have the opportunity to create even more wonderful memories in future, hoping you would return to Domes Noruz, for one of your wedding anniversary celebrations.Until then, please stay well and safe!Guest Services Manager

10/10 Excellent

John

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
All Staff were so excellent. Went out of their way to ensure all was good. Love the place
Stayed 7 nights in Aug 2022
Response from Iveta Neija on 24 Aug 2022
Dear Mr. John,Our best greeting from Chania!Thank you very much for your wonderful feedback, after staying with us for your holidays! We are very happy to hear you had a such a lovely time at Domes Noruz and it was our absolute pleasure to pamper you during your well deserved holidays, while staying with us.We hope for the future opportunity to welcome you again at Domes Noruz Chania, hopefully for your next holidays in Chania!Meanwhile, please stay well and safe and have a beautiful the rest of the summer.Guest Services Manager

10/10 Excellent

Robert John

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well laid out. Good modern rooms. Great swimming pools. Very good breakfast. Very friendly staff. Lovely sea bay.
Stayed 8 nights in Aug 2022
Response from Iveta Neija on 24 Aug 2022
Dear Mr. John,Warm greetings from Domes Noruz!We would like to thank you for your excellent feedback, following your recent stay with us!It is indeed heart-warming to hear that you enjoyed our swimming pools, breakfast and our hotel staff's hospitality and services.We wish you a beautiful the rest of the summer and we hope to welcome you at Domes Noruz again, in soon future.Our best regards,Guest Services Manager

10/10 Excellent

Alessandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best time at domes noruz. The staff was very friendly & The room was beautiful. All the food was delicious and conveniently located not too far from attractions.
Stayed 5 nights in Aug 2022
Response from Iveta Neija on 24 Aug 2022
Dear Mrs. Alessandra,Kalimera from Domes Noruz!We are very pleased to receive your 5-star rating, following your holiday stay with us!We are happy to hear that you enjoyed our location and had a great dining experience with us!We sincerely hope to have the chance to meet you again, at Domes Noruz Chania, for your next holidays in Crete.Warm regards,Guest Services Manager

8/10 Good

Alexia

Stayed 3 nights in Aug 2022

10/10 Excellent

Brianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was absolutely amazing! Best hospitality I’ve experienced in a while!!
Stayed 2 nights in Aug 2022
Response from Iveta Neija on 16 Aug 2022
Dear Brianna, Thank you very much for your kind words towards our staff members, it is heart-warming to know that we managed to fulfill your expectations and to provide a relaxing and memorable, well deserved holiday experience, while staying at Domes Noruz! We hope to meet you again, in future! Meanwhile, please stay well and safe. Best regards Guest Services Manager Iveta Neija

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort and service.
The room and the facility was gorgeous. The staff was very attentive and nice. They have great pool areas (2) and also a great beach area. The restaurants and the food was top notch. Highly recommend this resort.
Stayed 4 nights in Jul 2022

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fantastic! Great staff, great views. The food was wonderful. Highly recommend.
Stayed 2 nights in Jul 2022
Response from Iveta Neija on 6 Jul 2022
Dear Mr. Todd, Kalispera from sunny Crete! We are very grateful to know you had such a fantastic stay with us! Also, we are happy to know you enjoyed our staff performances, sew views and our restaurant meals selection overall. We hope to have the opportunity to welcome you at Domes Noruz Chania in soon future! Meanwhile, wishing you a wonderful summer. Guest Services Manager Iveta Neija

10/10 Excellent

Ciara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every way
Perfect stay. Fantastic food and service. Facilities are immaculate. We didn’t want to leave.
Stayed 4 nights in Jun 2022
Response from Iveta Neija on 4 Jul 2022
Dear Mrs. Ciara, What a wonderful feedback! Thank you very much for taking your time and rating our property! We sincerely hope to meet you again in soon future, for your next holidays in Chania! Until then, please stay well and safe. Wishing you a wonderful summer. Guest Services Manager Iveta Neija

10/10 Excellent

Umesh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is beautiful and on the beach, excellent customer service. Front desk staff Maria webt above and beyond to celebrate my wife's bday and very helpful when we had a medical issue. I highly recommend this hotel. The staff is amaxing.
Stayed 2 nights in Jun 2022
Response from Iveta Neija on 27 Jun 2022
Dear Mr. Umesh, Our warmest greetings from Chania! We would like to thank you for your excellent feedback. Feedbacks like yours is a celebration for us! We are very pleased to know that you had a wonderful holiday, while staying with us, and especially during your wife's birthday celebration! We hope you will choose Domes Noruz Chania, Autograph Collection, also for your next visit to Chania! Until then, stay well and safe. On behalf of our entire team, we are sending you our best greetings. Guest Relations Manager Iveta Neija

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Loved the hotel . Staff were great . All round just a great week . Food excellent thanks for a great stay
Stayed 7 nights in Jun 2022
Response from Iveta Neija on 27 Jun 2022
Dear Mr. Gavin, Thank you very much for your wonderful feedback! It is indeed very rewarding to know you had such a wonderful time during your stay with us. We hope to have the opportunity to host you again, at Domes Noruz Chania, hopefully in soon future. Meanwhile, wishing you a wonderful summer. Best regards, Guest Services Manager Iveta Neija

10/10 Excellent

RONALD G

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and treats you like you are royalty...walking distance to alot of nice restaurants and close by beautiful old town chania you can spend a whole day or 2 shopping and site seeing and some AMAZING BEACHES .. fallasarrna...balos..seitan limania...the ladys working in reception are super nice sweet and amazing... they will also arrange transportation any where ypu wan a go very easily
Stayed 6 nights in Jun 2022
Response from Iveta Neija on 21 Jun 2022
Dear Mr. Ronald, Warm greetings from Domes Noruz & sunny Crete! We hope you have reached your home safe and all is well. We would like to thank you for finding the time to share your exceptional feedback, following your recent stay with us. We are very happy to hear you had such a wonderful time at our property. Crete has so much to offer - we have many "hidden jams" and countless wild beaches, that are waiting to be discovered. We believe it is definitely worth visiting, again, to continue exploring and blending with the nature. We are looking forward to welcoming you again at Domes Noruz, for your next holiday trip, hopefully in soon future. Our best regards, Guest Services Manager Iveta Neija

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect place to rest and reset, I’d go back in a heartbeat
Stayed 5 nights in May 2022
Response from Iveta Neija on 17 May 2022
Dear Mr. Adam, Warm greetings from Chania! It was a pleasure to have you as our guest at Domes Noruz Chania, Autograph Collection! We are very happy and grateful to know you had such a relaxing stay with us! We hope your travels will bring you back to Crete in soon future and you will choose to stay with us again! Our best greetings on behalf of our entire team. Guest Services Manager Iveta Neija

10/10 Excellent

Alanna

Stayed 2 nights in May 2022

10/10 Excellent

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! Right on the beach! Get the breakfast, it is nice with a large variety of food. The staff is the absolute best!! Friendly and helpful! We stayed for 8 nights and wished we could have stayed longer!!
Stayed 9 nights in Apr 2022
Response from Iveta Neija on 8 May 2022
Dear Mr. John, Warm greetings from Chania! On behalf of the whole Domes Noruz Chania team, we would like to thank your wonderful review. We are always delighted to receive positive feedback! It is our number one goal to offer the best experiences and to create a lifetime memory for our dear guests! We are looking forward to greeting you again, at our hotel, hopefully in soon future! Guest Relations Manager

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing! from the moment you step on the property, you feel welcomed & like a VIP. the staff goes the extra mile to remember your name, the property is quiet, and the beach access is wonderful.
Stayed 3 nights in Apr 2022
Response from Iveta Neija on 26 Apr 2022
Dear Mrs. Laura, Warm greetings from Chania! On behalf of the whole Domes Noruz Chania team, we would like to thank your wonderful review. We are always delighted to receive positive feedback! It is our number one goal to offer the best experiences and to create a lifetime memory for our dear guests! We are looking forward to greeting you again, hopefully in soon future! Warm regards, Guest Relations Manager