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Reviews of Sono Calm Geoje

4 out of 5
Sono Calm Geoje
2660, Geoje-daero, Irun-myeon, Geoje, South Gyeongsang

Reviews

9.0

Wonderful

Rating 10 - Excellent. 346 out of 558 reviews" "
Rating 8 - Good. 155 out of 558 reviews" "
Rating 6 - Okay. 39 out of 558 reviews" "
Rating 4 - Poor. 9 out of 558 reviews" "
Rating 2 - Terrible. 9 out of 558 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Ji Yoon

Travelled with family
Disliked: Cleanliness
Thermostat didn't work properly, so the room was too hot at night. I had to keep windows open to cool down. Room was not clean enough to be 4 stars. I think it qualifies for 3 stars.
Stayed 1 night in Nov 2023

10/10 Excellent

Dousoon

Stayed 1 night in May 2023

10/10 Excellent

Shaniek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience for families. There's something for everyone!!
Response from SONO Hotels & Resorts on 21 Apr 2023
Dear Shani,We hope that your stay was full of pleasant memories and we hope to see you again next time.thank youSONO Hotels & Resorts

6/10 Okay

Taesun, Rockville

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was exciting to arrive at this hotel but disappointing to walk into the hotel room. They maintain lots of good reviews, but I personally disagree with current guest ratings. When I opened my room, I had the impression of 1-2 star hotel room.
Stayed 2 nights in Mar 2023
Response from SONO Hotels & Resorts on 20 Apr 2023
Greetings from SONO HOTELS & RESORTS! GeojeThank you for your interest in Sonobell Gyeongju, and we are very sorry for the inconvenience caused to your room.We will strive to provide better service by passing your valuable time to the department in charge.thank youSono Hotels & Resorts

6/10 Okay

Toshi

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Kyungmi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service was excellent.
Stayed 1 night in Oct 2022

6/10 Okay

kenneth, cresskill

Travelled with partner
Disliked: Staff & service, amenities
No concierge, no change of bed sheet every day. No sleeper. No clean towels unless you ask .
Stayed 3 nights in Sep 2022
Response from SONO Hotels & Resorts on 20 Oct 2022
Dear customer,We sincerely appreciate your visit, and share your valuable experiences in Sono Belle Cheonan. We promise we will keep trying to provide the best service by referring to your valuable feedback. We are looking forward to seeing you in near future againThank you.

6/10 Okay

John, Colorado Springs

Travelled with partner
Liked: Cleanliness
Just ok. Room was basic, no large bath towels, and ocean wire obstructed by glass surrounding lower portion of patio. I will stay there again.
Stayed 2 nights in Sep 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2021

10/10 Excellent

Sang J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best of best place
Strongly recommend. Beautiful sea view all of rooms. Staff, walking places and etc But dinner buffet was not worthy since quality is so so. Thanks
Stayed 2 nights in Jun 2021

10/10 Excellent

Inkyu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip for 3 nights
It was so amazing stay in Sono Calm. The room is spacious with 2 double bed, great ocean view, the location of the hotel is very convenient and the staff were very friendly. Would like to stay again and highly recommend.
View from the room
Stayed 2 nights in May 2021
Response from SONO HOTELS&RESORTS on 19 May 2021
"Thank you for visiting our Sono Calm Geoje with interest. We listen to the opinions of customers who have spared valuable time to provide better service. We will do our best to provide you. Thank you. SONO Hotels & Resorts"""

10/10 Excellent

Sue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021
Response from 소노호텔앤리조트 on 13 Apr 2021
고객님의 소중한 후기 감사드리며, 가정에 항상 평안과 행복이 가득하시길 기원하겠습니다. 감사합니다. 소노호텔앤리조트.

6/10 Okay

Young Bok

Travelled with family
Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2020

4/10 Poor

Wu, Seoul

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The bad: The room was darker and older than pictures. No microwave, tea, coffee or bottle water, cutlery was uncleaned and non stick pan was scratched lots. We booked a suite which came with a double bed only and some bedding for floor sleeping. The onsuite bathroom was smelled of mould, so unbearable that we shut the door and didn’t use it. No toiletries except big bottle of shampoo/bodywash. No standard size bath towels only 5 hand towel size were given and they don’t have bigger towels at all. No sitting or the table on the balcony which was a shame. Fridge was off (maybe due to low season). One of the light was flickering and then dead. The good: the Italian restaurant was decent priced and quality, good breakfast with small selection of bakery so kids can get some if not keen on breakfast option. Big supermarket or convenient store for self cooking. Coin laundry room was handy. Staff was good trying to accomodate and response to my queries within the hotel limitations.
Stayed 4 nights in Oct 2020

8/10 Good

Verified traveller

Stayed 2 nights in Sep 2020

6/10 Okay

Pete, Orange County, USA

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This was our third family stay in the Sono Calm. We rented 2 rooms for 4 nights for 6 family members. Service and maintenance has come way down since our last stay about 8 months ago. Management claims Covid 19 as an excuse, but the fact remains that they decided to close most restaurants at the hotel, including the swimming pools, sauna, gym, and other public areas which ruined our vacation. Hotel opened all these areas during the more serious Covid 19 months in July, August, and early part of Sept., but as soon as it hit the "Off seson" during our stay, they shut these areas down. I can only guess that less customers meant shutting these places down to save money... It's a shame... Also be aware that the hotel has a policy to allow only 1 very small towel per guest at each room. If you request additional, they will charge the room ! Also during our 4 nights stay, they only allowed 1 cleaning per room. I complained about this to the front desk, but I was told this was their "policy". Not many things to do at the hotel since they decided to shut down most places inside the hotel. Not much to do outside within walking distance either. We did enjoy the " yacht" ride for 45 minutes, and the hotel has a very nice walking trail along the ocean which is connected to the hotel. Most hotel staff were friendly. Geoje is a very nice area. I would seriously consider other hotels next time when I visit Geoje as long as Sono Calm decides to continue shutting down public areas.
Stayed 4 nights in Sep 2020

4/10 Poor

Geir

Travelled with family
Liked: Cleanliness
The website said there was both an outdoor and indoor pool, although not open Monday-Thursday. We came on a Friday to Saturday, but no pool was available. It was set to open at July 1st, which is not mentioned here. So the information is very misleading.
Stayed 1 night in Jun 2020

10/10 Excellent

chunyong

Stayed 1 night in May 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Sunghee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Mary Beth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Texans at Daemyung Resort
Hotel was nice and our view was good overlooking the park. Only comment is the limited amount of elevators for the number of guests. Had to wait 20 minutes for the elevator to get coffee.
Stayed 1 night in Jul 2019

10/10 Excellent

Charlie, San Diego, California

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check-in, we had a family of five in a two bedroom condo, but only one bed. One room is Korean style, sleep on the floor. Very nice view, livingroom with balcony and kitchen that comes with kitchenwares. Several restaurants and cafes right outside the resort within a few minutes of walking distance. Very nice walking/running path, boardwalk along the coast is nearby. Waterpark and spa entrance is not included with regular room rate. I would recommend this place to my friends.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It has a very nice view with seashore...nice and clean sevice

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with many facilities...but no beach access.

8/10 Good

Agung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Chu H.

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

8/10 Good

Curtis, seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great Location
amazing location. Close to Haegumgang and Oedo. We enjoyed the water park attached. The water park is not included in the hotel fee but you get 35% off.

2/10 Terrible

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
The hotel with no bath towel.
Only provide hand towel. extra hand towel cost ₩500. They do not have bath towels? It's hard to believe. For breakfast you must pay by cash or credit card in advance and can't charge to your room. Most unfriendly hotel ever stayed, never seen one smiling staff during two night stay.

6/10 Okay

JOERN STAPNES, Egersund

Disliked: Cleanliness, room comfort
Nice hotel open for large improvements
This is actually not a hotel but a resort / service apartment complex. The rooms was during my stay of 3 nights not cleaned, not made up or any of the four hand towels replaced. Yes, hand towels only, not bath towels were available. Nice breakfast (choice in food was magnificent) and good bed with nice hotel surroundings that's saving the overall impressions.

10/10 Excellent

Legrand DJ, Goeje.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun Place For the Family!
Its a wonderful stay...perfect place for a family get together and recreation!

4/10 Poor

Don, Brookline, MA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Substandard!
Foul paint smell from elevator maintenance was suffocating in the room and corridor of the floor we were assigned. No particular fitness facility. Won't return in the future

6/10 Okay

martin, brasil

Hotel is ok we just came at the wrong time
Hotel is OK, unfortunately when we came the pools were under maintenance, so the kids couldn't go for a swim which was a major setback during our short holiday.

6/10 Okay

martin, brasil

Disliked: Property conditions & facilities
Nice hotel
We booked the hotel online, it was mentioned that the indoor pools are open all year. Unfortunately when we arrived the indoor pools were closed for maintenance. As we have 4 kids, this inconvenience destroyed our holiday a liitle.

10/10 Excellent

Denny, Busan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location and facility

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
good but expensive and inconvenient housekeeping
good location and beautiful area but extremely expensive meals and charges, a bunch of miscellaneous charges.

6/10 Okay

AC, New Zealand

Liked: Cleanliness, property conditions & facilities
Could be a really great resort !
We had 3 nights in a family room , as we only had the choice of that or a suite room on the Expedia website. The resort has more choices but is only available on the official Korean website. Our room had a lovely deck to enjoy the view , however there was no out door furniture to be able to sit & a sign saying not to remove the chairs from inside . The room was comfortable but not nearly enough shelving or a luggage stand to put your bags & gear. The big problem with the room was the hotel do not offer towels !!!!! you have to pay $2 if you want to dry yourself after a shower !! & then the towel you pay $2 for is a hand towel . Also our room did not get serviced once while we stayed , not even the rubbish collected . You can't call yourself a 5 star hotel & not give your guests towels !!! FOR FREE . The resort has a water park & a spa, which if you want to visit is not included in your room rate. We ate at 2 of the 3 restaurants the resort offers & were very good !! the service & food was excellent ! The staff were very keen to encourage more westerners to visit. I hope the management of the hotel will help many more western guests enjoy there stay by detailing clearer information about the room & resort facilities .

10/10 Excellent

JUNG HUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

용군

Liked: Cleanliness, staff & service, property conditions & facilities
없음
Stayed 1 night in Mar 2024

10/10 Excellent

숙희

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
소노캄은 잘 알려진 리조트이니만큼 긴 말 필요없죠. 주차 편하고 객실 넓고 편의시설 잘 구비되어 있고 사우나와 워터파크 시설도 좋습니다.
Stayed 1 night in Jan 2024

10/10 Excellent

JAEHO

Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

JUNG HO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

SUNGHEE

Stayed 2 nights in Jan 2024

10/10 Excellent

영우

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
편리함
Stayed 2 nights in Jan 2024

8/10 Good

kyongjung

Disliked: Cleanliness
Stayed 2 nights in Dec 2023

10/10 Excellent

DU SUNG

Stayed 2 nights in Jul 2023

10/10 Excellent

KYOUNG MI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
경치도 좋고 위치도 너무 좋아요
Stayed 2 nights in Jul 2023
Response from SONO Hotels & Resorts on 21 Jul 2023
안녕하세요, 고객님,소중한 추억을 저희 소노캄 거제와 함께해주셔서 대단히 감사합니다.머무는 동안 즐거운 추억 가득하셨길 바라며, 다음 기회에 다시 뵙길 기원합니다.감사합니다.SONO Hotels & Resorts

10/10 Excellent

bonggeom

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

10/10 Excellent

Waekyung

Stayed 1 night in Jun 2023