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Reviews of Comfort Inn Chandler - Phoenix South I-10

2.5 out of 5
Comfort Inn Chandler - Phoenix South I-10
7400 W Boston Street, Chandler, AZ

Reviews

8.2

Very good

Rating 10 - Excellent. 422 out of 1009 reviews" "
Rating 8 - Good. 368 out of 1009 reviews" "
Rating 6 - Okay. 133 out of 1009 reviews" "
Rating 4 - Poor. 49 out of 1009 reviews" "
Rating 2 - Terrible. 37 out of 1009 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Nyla

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Surprisingly awesome!
Stayed 1 night in Mar 2024

8/10 Good

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice hotel. quality linens.
Stayed 2 nights in Mar 2024

8/10 Good

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was very good especially the front desk personnel. Property is clean and in good condition. Our room was very clean.
Stayed 1 night in Mar 2024

4/10 Poor

Monique

Travelled with partner
The bathroom was still dirty and smelling like mold. My husband asked the front desk to have housekeeping do our room and it was never done.
Stayed 2 nights in Mar 2024

4/10 Poor

karen

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was in need of an update. Everything from the ripped bedspreads to the tacky outdated lobby. For 200.00 a night ....you would expect daily housekeeping, but thar was not supplied here. The breakfast buffet was bad quality...all of it tasted terrible. Would suggest another hotel nearby-there were many others in the area.
Stayed 4 nights in Mar 2024

6/10 Okay

Gertrude, Canoga Park

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities
Disconnect with online info & desk check in. No longer allowing pets. Almost got turned away.
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for spring training venues.
Stayed 3 nights in Mar 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

4/10 Poor

Michael

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The bathtub had water in it and it didn’t look like the bathroom had been cleaned
Stayed 1 night in Feb 2024

2/10 Terrible

Bertha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was sketchy place
Stayed 1 night in Feb 2024

6/10 Okay

Karen, Costa Mesa

Liked: Cleanliness, staff & service
Average place to stay. Dinnngvarea was very small
Stayed 4 nights in Feb 2024

8/10 Good

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to what brought me to Phoenix.
Stayed 1 night in Feb 2024

10/10 Excellent

Kathleen, Boonton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Frank

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very decent
Stayed 1 night in Feb 2024

8/10 Good

Joseph Meierhofer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024

4/10 Poor

Monique

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
poor.
Stayed 1 night in Feb 2024

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Todd

Travelled with family and small children
Liked: Property conditions & facilities
It was a very good stay except for the morning breakfast. It would have been nice to have option of yogurt, varied fruit, etc. it was basic.
Stayed 1 night in Feb 2024

2/10 Terrible

Abrey

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I was told by member he was going to put me in a suite on the side of the building that was more quiet and it was the complete opposite, towels and sheets did not look clean and were stained.
Stayed 1 night in Feb 2024

10/10 Excellent

JAMES

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent front end receptionist professional Clean N modern hotel. Dennys nearby & Whatburger all in walking distance & l Felt safe & secure.
Stayed 1 night in Feb 2024

10/10 Excellent

Mia

Stayed 1 night in Feb 2024

8/10 Good

Charity

Liked: Staff & service
Stayed 3 nights in Feb 2024

6/10 Okay

Jose

Liked: Cleanliness, staff & service
The location was the best part a lot of restaurants
Stayed 1 night in Feb 2024
Response from Comfort Inn Chandler Phoenix South I-10 on 5 Feb 2024
Absolutely! A prime location with a plethora of restaurants can truly enhance the overall experience. If there's anything else that stood out or if you have any favorite spots among the restaurants, feel free to share. We'd love to hear more about your stay!

8/10 Good

Lynne

Travelled with partner
Was ok stay for price hard to believe they double prices for month of March during Spring Training so not right!!!
Stayed 2 nights in Jan 2024
Response from Comfort Inn Chandler Phoenix South I-10 on 5 Feb 2024
Hello Lynne, we strive to do our utmost to accommodate and ensure a valuable stay for our guests. Please note that we have the lowest bar rates for the month of March and are the most competitive among hotels of similar standards. To maximize your stay experience, be sure to enroll in Choice Rewards.

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, and check in was easy. It was clean.
Stayed 1 night in Jan 2024
Response from Comfort Inn Chandler Phoenix South I-10 on 5 Feb 2024
Thank you for your positive feedback! We're thrilled that your check-in experience was smooth, and you found our staff friendly. A clean and welcoming environment is crucial, and we're glad it set the right tone for your stay. If there are any specific aspects you loved or any suggestions you have for an even better experience next time, we'd love to hear more! Your input helps us continually improve.

10/10 Excellent

Angelia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVE how clean the room is. Also, the manager made sure we knew the closet door to our room because my father is disabled. The only thing I don’t like is they have no rooms with two beds for families that have a disabled person with them and need the ADA room. We had to stay in a regular room and can’t give my father a shower and it is hard to get him off the toilet.
Stayed 1 night in Jan 2024
Response from Comfort Inn Chandler Phoenix South I-10 on 5 Feb 2024
Hi Angelia, We're so glad to hear that you appreciate the cleanliness of the room and that the manager ensured you were aware of the closet door. I understand the challenge you faced regarding the room configuration and your feedback is valuable. We want to ensure a comfortable stay for all our guests. We appreciate you sharing your insights on how we can improve. We eagerly anticipate the chance to host you again!

10/10 Excellent

season

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, location convenient, staff friendly, free breakfast and free parking. Beds are abit stiff for my preference but they are probably new and just need some usage. Overall great room. Would definitely come back.
Stayed 2 nights in Jan 2024
Response from Comfort Inn Chandler Phoenix South I-10 on 5 Feb 2024
Thank you for sharing your positive experience! We did go through a renovation so the beds are new! We're thrilled to hear that you found great value for your money, appreciated the convenient location, and encountered friendly staff. It's fantastic that the complimentary breakfast and parking added to your satisfaction. Your feedback on the beds is noted, and we appreciate your understanding that they might need a bit of time to break in. We're delighted to hear that you had an overall great room experience, and we can't wait to welcome you back on your next visit!

6/10 Okay

Donald

Travelled with family
Liked: Staff & service
Hotel starting to show signs of aging and wear Needs an remodel also carpets need to be replaced Staff needs more time to properly clean rooms Front desk staff are very nice and helpful
Stayed 1 night in Jan 2024
Response from Comfort Inn Chandler Phoenix South I-10 on 5 Feb 2024
Thank you for sharing your observations. We appreciate your feedback and we acknowledge it. Your input is duly noted. On a positive note, we're thrilled to hear that our front desk staff were very nice and helpful. We value your insights, and they will certainly contribute to our ongoing efforts to enhance the overall guest experience. If you have any specific suggestions or if there's anything else you'd like to address, feel free to let us know. We look forward to any future opportunities to improve and better serve you.

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Great friendly staff. Clean and comfortable rooms. I’ve stayed here twice and have no complaints.
Stayed 1 night in Jan 2024
Response from Comfort Inn Chandler Phoenix South I-10 on 5 Feb 2024
Thank you for being a loyal customer and your kind words! We're delighted to hear that you found our staff friendly and the rooms clean and comfortable. It's wonderful to know that you've had positive experiences during your two stays with us. We appreciate your loyalty and look forward to providing you with excellent service whenever you choose to stay with us again. If there's anything specific you loved or if there are ways we can make your future stays even better, feel free to let us know. Safe travels!

10/10 Excellent

Melissa Ann, Honoluku

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing Staff made the Stay an Amazing Experience!!! Thank-you!!! =)
Stayed 2 nights in Jan 2024
Response from Comfort Inn Chandler Phoenix South I-10 on 5 Feb 2024
Thank you for being a wonderful guest. It's fantastic to hear that our amazing staff contributed to making your stay an exceptional experience. Thank you for the kind words, and we can't wait to welcome you back for more amazing moments in the future!

10/10 Excellent

Michelle J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Comfort Inn Chandler Phoenix South I-10 on 5 Feb 2024
Thank you for the exceptional rating! We look forward to hosting you again. Have a great day!

8/10 Good

Carol

Travelled with group
Great property. Good location. Clean. Nice free breakfast
Stayed 2 nights in Jan 2024
Response from Comfort Inn Chandler Phoenix South I-10 on 5 Feb 2024
Thank you for the fantastic feedback! We're thrilled to hear you enjoyed our property, found the location convenient, and appreciated the cleanliness. It's great to know the free breakfast added to your positive experience. If there's anything else you loved or any suggestions for an even better stay next time, feel free to share. We look forward to hosting you again for another great experience!

10/10 Excellent

Sasha

Stayed 4 nights in Jan 2024
Response from Comfort Inn Chandler Phoenix South I-10 on 5 Feb 2024
Fantastic! A perfect 5 out of 5—thank you for the stellar rating! We're delighted to have met your expectations. Thanks for choosing us, and we look forward to hosting you again for another outstanding experience!

6/10 Okay

Rebecca

Stayed 3 nights in Jan 2024
Response from Comfort Inn Chandler Phoenix South I-10 on 5 Feb 2024
Thank you for sharing your feedback with us. We appreciate your rating and would love to learn more about your experience. If there are specific areas or aspects you feel we can improve upon, please feel free to share your insights. Your input is valuable, and we're committed to making any necessary adjustments to enhance our guests' experience. We hope to have the opportunity to welcome you back and provide a more satisfying stay in the future.

8/10 Good

Bernadette

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was attentive to our concerns. Addressed our needs and the night we checked in, they started their “no pet” policy & they accommodated us. Our dog gave them a good reason for allowing him to stay on their property. I also liked that they weren’t rushing you to eat your breakfast as they need to cut it off right at 9 or 10 am. They were very accommodating. Thank you.
Stayed 3 nights in Jan 2024
Response from Comfort Inn Chandler Phoenix South I-10 on 5 Feb 2024
It's wonderful to hear that the management was attentive and addressed your concerns, especially with the pet policy adjustment. Your dog must have charmed them! We're delighted to hear that you appreciated the relaxed breakfast vibe and the accommodating approach. It's always nice when there's no rush, allowing you to enjoy your morning at your own pace. Your comfort and satisfaction are our priorities. Thank you for your kind words!

10/10 Excellent

Chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Comfort Inn Chandler Phoenix South I-10 on 5 Feb 2024
Fantastic! A perfect 5 out of 5—thank you for the stellar rating! We're delighted to have met your expectations. If there's anything specific that made your stay exceptional or any areas you think we can further enhance, we'd love to hear more. Thanks for choosing us, and we look forward to hosting you again for another outstanding experience!

10/10 Excellent

Charlie

Stayed 1 night in Jan 2024
Response from Comfort Inn Chandler Phoenix South I-10 on 5 Feb 2024
Thank you for giving us a perfect score for your hotel experience! Thank you for selecting us, and we can't wait to welcome you back for another exceptional experience!

8/10 Good

Margaret

Stayed 1 night in Jan 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is great and the rooms are newer and very clean. The area while convenient, is not in the best area, though we never felt "unsafe".
Stayed 1 night in Dec 2023
Response from Comfort Inn Chandler Phoenix South I-10 on 5 Feb 2024
Thank you for your positive feedback! We're delighted to hear that you found our staff great and the rooms clean and newer. Your honesty about the area is appreciated, and we're glad to know you never felt unsafe. We go above and beyond to make sure our customers are safe. If there's anything specific you loved or if there are ways we can make your future stays even better, feel free to share. We look forward to hosting you again for another positive experience!

4/10 Poor

Jillian

Disliked: Cleanliness, staff & service, property conditions & facilities
The lady at the desk asked me what i needed and i told her our room was disgusting and she asked me :"what was wrong bro??"....i said there was hair all over the room and bath room
Stayed 1 night in Jan 2024

8/10 Good

Esabel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a nice area close to freeway. Only gave it for stars cause the small seat had stains on it. Staff was professional and the breakfast was good.
Stayed 1 night in Jan 2024
Response from Comfort Inn Chandler Phoenix South I-10 on 5 Feb 2024
Thank you for your feedback! We're glad to hear you appreciated the convenient location, professional staff, and enjoyed the breakfast. However, we apologize for your observation as this doesn't meet our standards. Your comments are valuable, and we'll address the issue promptly to ensure a cleaner experience for future guests. If there's anything else you'd like to share or if there are specific areas we can focus on for improvement, please feel free to let us know. We look forward to welcoming you back for a flawless stay next time!

8/10 Good

Don

Stayed 3 nights in Dec 2023
Response from Comfort Inn Chandler Phoenix South I-10 on 5 Feb 2024
Thank you for your feedback, and we appreciate your 4 out of 5 rating! If there are specific areas you feel we can enhance to earn that extra star next time, we'd love to hear your thoughts. Your input helps us continually improve and provide the best experience for our guests. Looking forward to welcoming you back for an even better stay!

10/10 Excellent

Raemonde

Liked: Amenities
Stayed 1 night in Dec 2023

10/10 Excellent

Zulay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Doriann

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and had several Tatyana in the area
Stayed 1 night in Dec 2023

2/10 Terrible

MICHAEL

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude, put me in an occupied room when I went to open the door a half naked woman came out screaming

10/10 Excellent

Sara

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When we arrived we were greeted and checked in promptly and with friendly service
Stayed 1 night in Dec 2023

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday trip
I went down to the Phoenix area for the Thanksgiving holiday. I had a very pleasant experience at the Comfort Inn. My check in was very pleasant. My room very clean and confortable. Any issues that I had were taken care promptly by the gracious lady at the desk and the staff. It was in a good location for my needs and I would happily stay there again when Im in the area. It was a 3 day trip.
Stayed 3 nights in Nov 2023