Ratings based on 969 Verified Reviews

4.2 out of 5
86% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller from Windsor Ontario

Hotel near airport

Posted 17-Mar-2018
Pros: The hotel had an awesome warm pool and the rooms were quite comfortable. The beds were awesome
The check in person. Was amazing very friendly and passionate about her job
Comment from Hotel Management
19-Mar-2018 by Connie, Hotel Management
Dear Kelli, Thank you for your positive review about your stay with us at the Comfort Inn Chandler. We are glad to hear that our staff was friendly and our guestroom was comfy. We hope to see you again soon. Best regards, Connie Saber General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller

convenient area

Posted 17-Mar-2018
hotel was clean and comfortable. Very convenient to move around the city of Phoenix. Went to nascar race and a couple of ballgames of spring training. Bathroom was clean, AC worked and TV worked well
Comment from Hotel Management
19-Mar-2018 by Connie, Hotel Management
Dear Awesome Guest, Thank you for your positive review about your stay with us at the Comfort Inn Chandler. We are glad to hear that you enjoyed your stay and guestroom. We hope to see you again soon. Best regards, Connie Saber General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 09-Mar-2018
It was a comfortable bed but the lighting in the room was horrible. There were a lot of paint chips on the walls and doors. The breakfast was good. I would stay again.
Comment from Hotel Management
09-Mar-2018 by Connie, Hotel Management
Dear Guest, Thank you for your review and comments about your stay with us at the Comfort Inn Chandler. We are glad you enjoyed our breakfast and will visit us again. Best regards, Connie Saber
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 07-Mar-2018
The hotel was very clean, the staff was very courteous. however the breakfast had a little to be desired more fruit would have been nice. Plenty of restaurants nearby to satisfy every ones taste.
Comment from Hotel Management
09-Mar-2018 by Connie, Hotel Management
Dear Guest, Thank you for your review and comments about your stay. We offer 3 types of fruit daily, whole and/or cut fruit. We apologize for not meeting your expectations with Breakfast. Best regards, Connie Saber General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Utah

Decent hotel, close to freeway

Posted 04-Mar-2018
Pros: close to freeway
Cons: tub
Location: not really close to much, have to drive
Nice room, fairly comfortable. Seems like they have tried to update some things like the bathroom vanity, but the shower and tub could use some help, it was all cracking and looked really bad. Room was clean. Location was close to freeway and convenient for that, but not within walking distance of anything else like restuarnats or shopping.
Comment from Hotel Management
06-Mar-2018 by Connie, Hotel Management
Dear Emily, Thank you for your review and comments about your recent stay with us. We are glad you enjoyed your clean room. We will address the tub issue when occupancy allows, We appreciate your business and hope to see you soon. Best regards, Connie Saber General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller

One Night

Posted 01-Mar-2018
Bathtub/shower in need of updating. Okay for a one night stay.
Comment from Hotel Management
02-Mar-2018 by Connie, Hotel Management
Dear Guest, Thank you for your review and comments. We appreciate your feedback and staying with us. We hope to see you again. Best regards, Connie Saber General Manager
2 out of 5
by A verified traveller from sacramento ca

Comfort

Posted 19-Feb-2018
Bed was hard - no room to walk or put luggage - shower head did not spray correctly - breakfast area was way too small for guests ( no room to sit or walk) - price was extremely high for this particular facility. Would not stay at a comfort inn again
Comment from Hotel Management
21-Feb-2018 by Connie, Hotel Management
Dear John, Thank you for your review and comments. We apologize for not meeting your expectations. Best regards, Connie Saber General Manager
4 out of 5
Recommended
for Everyone
by A verified traveller from Canada

Nice hotel, good price.

Posted 19-Feb-2018
Pros: Breakfast, location and staff.
Cons: Update the rooms.
Location: Restaurants, shopping, access to main routes.
Nice hotel, good value for the price. Great breakfasts included in the price. Staff was friendly and helpful. The room was clean although a bit dated. Location was prefect, located close to many restaurants and bars.
Comment from Hotel Management
19-Feb-2018 by Connie, Hotel Management
Dear Drywaljr, Thank you for your review and comments about your stay with us at the Comfort Inn Chandler Phoenix South. We are glad you enjoyed our breakfast and friendly staff. Best regards, Connie Saber General Manager
2 out of 5
by A verified traveller from Wisconsin

Ok hotel but small rooms

Posted 18-Feb-2018
Pros: Location was good
Cons: Rooms
Location: It was close to the freeway, restaurants and shops
The room was very small and did not have a microwave. The pool was also very small.
Comment from Hotel Management
19-Feb-2018 by Connie, Hotel Management
Dear Guest, Thank you for your review and comments about your stay with us at the Comfort Inn Chandler. We apologize for not meeting your expectations. Best regards, Connie Saber General Manager
5 out of 5
Recommended
for Everyone
by A verified traveller from Houston, TX

Two Night Stay

Posted 18-Feb-2018
Pros: Friendly staff
Location: Convenient to restaurants, shopping and sights.
Small room but very clean and comfortable. Nice and quiet. Friendly staff. Good breakfast free.
Comment from Hotel Management
19-Feb-2018 by Connie, Hotel Management
Dear Barbara, Thank you for your positive review and comments about your stay with us at the Comfort Inn Chandler Phoenix South. We are glad that you enjoyed our comfy rooms and friendly staff. We hope to see you again soon. Best regards, Connie Saber General Manager