UNKEMPT, UNTIDY, NOT VERY CLEAN AND NOT A 4 STARS
Posted 26-Mar-2018 on Hotels
The hotel is unkempt. There are a lot of details that show carelessness, walls peeled off, stains, broken skirting, loose shutters, mould in the shower... The staff just don't care: The shutters where loose and because of the wind they bumped all night against the windows. We told the staff to take care of it but they didn't do anything. The same with the shower door that was unhinged and wetted the bathroom floor. We have to complain also about the cleanness. The floor was full of dust and hairs... The room was nice and had a good size but all these details made the experience quite disappointing. We won't come back.
Comment from Hotel Management
03-Apr-2018 by Rafael Hinojosa, Hotel Management
Thank you for taking the time to write this review. Let me apologize for the problems you had during your stay, we are going to take all your suggestions to check them and to fix them when necessary. I can assure you that at One Shot Hotels we care about the state of the facilities and we do our best to keep them in good conditions.